Customer Reviews for Noltes Service and 24 Hour Towing LLC
(U-Haul Neighborhood Dealer)

627 reviews

2100 W 2nd St   Appleton, WI 54914

(920) 832-0610

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: 8 am - 1 pm
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(920) 832-0610

2100 W 2nd St
Appleton, WI 54914

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: 8 am - 1 pm
Special Operating Hours
  • 7/4/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Noltes employee helped me unhook the trailer and push it into an empty stall. Then I was good to leave.

Jay P. 
Rating:
5.0

Awesome customer experience

Richard G. 
Rating:
5.0

Customer did not leave a comment.

Valerie V. 
Rating:
5.0

Customer did not leave a comment.

Todd K. 
Rating:
3.0

Friendly, helpful and accommodating. Great people to work with. .

Mike B. 
Rating:
5.0

Overall great experience! Somehow our reservation disappeared from the server and the guy resolved the issue and accommodated us.

Bill H. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Mary W. 
Rating:
3.0

No gas cap. Invoice said I was charged for a dolly but I never requested one. Still was charged. Paid $100 for about 20mi of driving and had the truck for 5 hours. Got ripped off.

Heath B. 
Rating:
5.0

I refilled gas in my tank and still got charged $25 for gas ridiculous.

Megan N. 
Rating:
3.0

Advertise $19.95 but MUCH more 9less than a 3 hour move+8 miles) was triple that cost!!

Dennis D. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Very helpful when I picked up the rental. Very professional

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

SusanL M. 
Rating:
5.0

organized, helpful, quick, informative

wendy C. 
Rating:
5.0

Customer did not leave a comment.

DeniseorDavid M. 
Rating:
5.0

Noltes was very good to work with. Prompt, accommodating, and professional. I would use him again. Thank you.

Dwight C. 
Rating:
5.0

Customer did not leave a comment.

Rob H. 
Rating:
2.0

When we picked up our truck, it was dirty and unclean and only at a 1/4 tank of gas. All of this was told to us and we were told that as long as it was returned the same condition and not worse that we would not be charged. After returning at the same fuel level and cleanliness, we received a charge for over $90 in gas and service charges. We contacted the company by email as that was the only info provided, and have yet to get a response regarding if

Kellen L. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

Nice staff who were efficient. Easy pickup and drop off. Thanks

Denise W. 
Rating:
2.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Truthfully, Mark at Nolte's was amazing!! Very highly recommended.

jon S. 
Rating:
5.0

Make the 24/7 reservation and check-in process more streamline and user friendly

Justin H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM O. 
Rating:
5.0

Fast, fair, super chill about everything. When our original equipment wasn't available Uhaul called promptly and gave us a great solution that fit our needs. Best move experience we've ever had.

Mike B. 
Rating:
5.0

Very good servive

Dan J. 
Rating:
3.0

Customer did not leave a comment.

DENNIS N. 
Rating:
5.0

Nothing

Jeffrey E. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

BRENDA V. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
4.0

to make sure that the trailer was correctly attached to the hitch on the pulling vehicle. The trailer was not properly hitched by the individual who came out to show me which trailer to take.

Charlie B. 
Rating:
5.0

Customer did not leave a comment.

JIM S. 
Rating:
5.0

Put a tongue jack on your 6x12 trailers.

Brian L. 
Rating:
3.0

The person I dropped off the trailer with was brusque and rude in the process of getting the trailer unhitched.

Lynne F. 
Rating:
4.0

Did fine job

Carol B. 
Rating:
2.0

The website said this location was open 24 hours. They are closed on weekends.

TERESA G. 
Rating:
5.0

Needed windshield wiper fluid.

Aaron C. 
Rating:
4.0

Customer did not leave a comment.

EMILY G. 
Rating:
4.0

Customer did not leave a comment.

ROSS S. 
Rating:
5.0

Customer did not leave a comment.

Alan F. 
Rating:
3.0

Not the fault of this location but I reserved a trailer 6 - 8 weeks ago in Green Bay, MI and had to drive to Appleton, WI for pickup, not very convenient. Trailer roof had been repaired but not on the rental agreement to be notified. Loaded the trailer with a very nice couch and it snowed all day and night. in the morning the couch was all wet from the roof leaking. very disappointing and the couch will need to be serviced for a good cleaning.

GARY LAWRENCE P. 
Rating:
5.0

Customer did not leave a comment.

Brandon O. 
Rating:
5.0

Customer did not leave a comment.

Bob H. 
Rating:
5.0

Customer did not leave a comment.

SCOTT K. 
Rating:
5.0

We ended up at Noltes although online we were scheduled to pick up at Appleton Self Storage. Had I not called Appleton Self Storage the day before pickup I would never have known the reservation was changed.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Kathy F. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Excellent customer service by both employees that helped ne upon check in and check out!

SUSAN K. 
Rating:
5.0

Customer did not leave a comment.

KEITH H. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER P. 
Rating:
5.0

Good, fast, friendly service! No improvement needed

JEFFREY H. 
Rating:
2.0

Customer did not leave a comment.

DARRELL S. 
Rating:
5.0

Customer did not leave a comment.

NATALIE D. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Staff was very personable and patient.

Russell B. 
Rating:
5.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

Customer did not leave a comment.

BRIAN P. 
Rating:
3.0

Customer did not leave a comment.

Doug M. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
5.0

The person at the pick location was awesome, and very helpful.

Robert P. 
Rating:
5.0

Excellent drop off! Staff very helpful!

David A. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

This was my second store due to first one being closed. Called number and was told I had wrong number/location. Had to call customer service to get new location

Gregory F. 
Rating:
5.0

Customer did not leave a comment.

dennis V. 
Rating:
5.0

All that helped me were very nice and helpful. I would definetly recommend them.

Pat F. 
Rating:
4.0

Customer did not leave a comment.

David L. 
Rating:
4.0

Customer did not leave a comment.

Dan C. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
5.0

Very customer friendly and helpful.

john S. 
Rating:
5.0

Customer did not leave a comment.

Darrell N. 
Rating:
1.0

The inside of the truck was kind of dirty, there was light debris in the cab, hair on the dash (like dog hair), and cigarette ashes in the driver side door handle. Also I ordered a utility dolly with my rental and it was not included in the truck, nor was there any indication where I could find one. Kinda pissed I paid for something I didnt even have or use. Other than that, the truck handled just fine.

Elliot W. 
Rating:
4.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
3.0

Customer did not leave a comment.

Adam C. 
Rating:
5.0

Great customer service!

Brad P. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

These people were courteous and thorough during the entire rental process. A Pleasure to work with!! Thanks!

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Chuck V. 
Rating:
5.0

Mike the tow operator saved the business from becoming a cancel He was able to help me get the keys for self serve when my phone wouldnt work

JENNIFER P. 
Rating:
5.0

Great renting!

TIMOTHY V. 
Rating:
5.0

Customer did not leave a comment.

MARK D. 
Rating:
5.0

Customer did not leave a comment.

Jamie L. 
Rating:
5.0

The staff @ Nolte's was super understanding of my needs. Even though i had some unscheduled changes to my plans they were accommodating. I wasn't able to actually move during this rental, but i will be back in a couple of weeks when my Cray Cray Ex can decide on a day that i can remove my belongings from her house in peace.

Andy T. 
Rating:
5.0

Customer did not leave a comment.

Robbin J. 
Rating:
5.0

Customer did not leave a comment.

KEVIN R. 
Rating:
4.0

The lady that was working the counter was extremely helpful and I would definitely use this location again!

Brad N. 
Rating:
5.0

Make sure nut is secured on dolly holder - the green breakable tag is not enough to keep the dolly secure during transport... so the dolly broke free and bounced around. This caused me to have to pay for the dolly since the tag was broken.

Adam G. 
Rating:
5.0

nothing checkin was quick and easy

philip C. 
Rating:
3.0

Danielle was very helpful and did extra measures to help find a bigger truck for us.

christine S. 
Rating:
5.0

Very satisfied with customer service

Roberto S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
4.0

Customer did not leave a comment.

Michael C. 
Rating:
3.0

A bigger parking lot

MATTHEW K. 
No reviews have been submitted for this location.

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