Customer Reviews for Noltes Service and 24 Hour Towing LLC
(U-Haul Neighborhood Dealer)

587 reviews

2100 W 2nd St   Appleton, WI 54914

(920) 832-0610

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(920) 832-0610

2100 W 2nd St
Appleton, WI 54914

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: 9 am - 12 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Needed windshield wiper fluid.

Aaron C. 
Rating:
4.0

Customer did not leave a comment.

EMILY G. 
Rating:
4.0

Customer did not leave a comment.

ROSS S. 
Rating:
5.0

Customer did not leave a comment.

Alan F. 
Rating:
3.0

Not the fault of this location but I reserved a trailer 6 - 8 weeks ago in Green Bay, MI and had to drive to Appleton, WI for pickup, not very convenient. Trailer roof had been repaired but not on the rental agreement to be notified. Loaded the trailer with a very nice couch and it snowed all day and night. in the morning the couch was all wet from the roof leaking. very disappointing and the couch will need to be serviced for a good cleaning.

GARY LAWRENCE P. 
Rating:
5.0

Customer did not leave a comment.

Brandon O. 
Rating:
5.0

Customer did not leave a comment.

Bob H. 
Rating:
5.0

Customer did not leave a comment.

SCOTT K. 
Rating:
5.0

We ended up at Noltes although online we were scheduled to pick up at Appleton Self Storage. Had I not called Appleton Self Storage the day before pickup I would never have known the reservation was changed.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Kathy F. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Excellent customer service by both employees that helped ne upon check in and check out!

SUSAN K. 
Rating:
5.0

Customer did not leave a comment.

KEITH H. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER P. 
Rating:
5.0

Good, fast, friendly service! No improvement needed

JEFFREY H. 
Rating:
2.0

Customer did not leave a comment.

DARRELL S. 
Rating:
5.0

Customer did not leave a comment.

NATALIE D. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Staff was very personable and patient.

Russell B. 
Rating:
5.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

Customer did not leave a comment.

BRIAN P. 
Rating:
3.0

Customer did not leave a comment.

Doug M. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
5.0

The person at the pick location was awesome, and very helpful.

Robert P. 
Rating:
5.0

Excellent drop off! Staff very helpful!

David A. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

This was my second store due to first one being closed. Called number and was told I had wrong number/location. Had to call customer service to get new location

Gregory F. 
Rating:
5.0

Customer did not leave a comment.

dennis V. 
Rating:
5.0

All that helped me were very nice and helpful. I would definetly recommend them.

Pat F. 
Rating:
4.0

Customer did not leave a comment.

David L. 
Rating:
4.0

Customer did not leave a comment.

Dan C. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
5.0

Very customer friendly and helpful.

john S. 
Rating:
5.0

Customer did not leave a comment.

Darrell N. 
Rating:
1.0

The inside of the truck was kind of dirty, there was light debris in the cab, hair on the dash (like dog hair), and cigarette ashes in the driver side door handle. Also I ordered a utility dolly with my rental and it was not included in the truck, nor was there any indication where I could find one. Kinda pissed I paid for something I didnt even have or use. Other than that, the truck handled just fine.

Elliot W. 
Rating:
4.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
3.0

Customer did not leave a comment.

Adam C. 
Rating:
5.0

Great customer service!

Brad P. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

These people were courteous and thorough during the entire rental process. A Pleasure to work with!! Thanks!

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Chuck V. 
Rating:
5.0

Mike the tow operator saved the business from becoming a cancel He was able to help me get the keys for self serve when my phone wouldnt work

JENNIFER P. 
Rating:
5.0

Great renting!

TIMOTHY V. 
Rating:
5.0

Customer did not leave a comment.

MARK D. 
Rating:
5.0

Customer did not leave a comment.

Jamie L. 
Rating:
5.0

The staff @ Nolte's was super understanding of my needs. Even though i had some unscheduled changes to my plans they were accommodating. I wasn't able to actually move during this rental, but i will be back in a couple of weeks when my Cray Cray Ex can decide on a day that i can remove my belongings from her house in peace.

Andy T. 
Rating:
5.0

Customer did not leave a comment.

Robbin J. 
Rating:
5.0

Customer did not leave a comment.

KEVIN R. 
Rating:
4.0

The lady that was working the counter was extremely helpful and I would definitely use this location again!

Brad N. 
Rating:
5.0

Make sure nut is secured on dolly holder - the green breakable tag is not enough to keep the dolly secure during transport... so the dolly broke free and bounced around. This caused me to have to pay for the dolly since the tag was broken.

Adam G. 
Rating:
5.0

nothing checkin was quick and easy

philip C. 
Rating:
3.0

Danielle was very helpful and did extra measures to help find a bigger truck for us.

christine S. 
Rating:
5.0

Very satisfied with customer service

Roberto S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
4.0

Customer did not leave a comment.

Michael C. 
Rating:
3.0

A bigger parking lot

MATTHEW K. 
Rating:
5.0

Have spare keys even if they're for a fee.

MELANIE D. 
Rating:
5.0

Dolly was in great shape and it worked great. Customer service was very good. No issues at all.

Dennis P. 
Rating:
4.0

Customer did not leave a comment.

Brian R. 
Rating:
5.0

Staff very professional and helpful

Roy M. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO ERNESTO C. 
Rating:
5.0

I have been at this location before and the staff has been always excellent.

Brian M. 
Rating:
5.0

Awesome customer service!!!

STEVEN F. 
Rating:
3.0

Customer did not leave a comment.

Zachary F. 
Rating:
4.0

Customer did not leave a comment.

John R. 
Rating:
4.0

Customer did not leave a comment.

DENNIS A. 
Rating:
4.0

Customer did not leave a comment.

Mary R. 
Rating:
5.0

Very friendly. I was very happy with how I was treated. There are uhaul spots closer, but this location is my first go to spot from now on.

Keith M. 
Rating:
5.0

Customer did not leave a comment.

Bruce V. 
Rating:
3.0

The Appleton location was great, however the experience overall was terrible. I created a reservation for my move from CO to WI a week and a half before my move and a day before check in I was told the closest trailer was 5 hours away. I could either get it or cancel my reservation. No alternative option was offered to me at my original rate and the first employee hung up on me rather than exploring alternative options. The second customer service representative informed me that the website had been double and triple booking trailers in addition to there being a shortage of trailers in CO overall. I found this completely unacceptable for two reasons. First, there's no point in making a reservation of the company isn't going to honor it to the best of their ability. 2. Absolutely no one reached out to inform me of the shortage or issues with the website. I had family flying in and driving from WI to help with this move, simply cancelling my reservation was not an option. Thankfully a representative was able to book a trailer I'm WI before family left for the drive out, but it cost us notably more in gas. Better communication and interpersonal skills overall would have been appreciated on Uhauls part.

Bailey R. 
Rating:
5.0

👍

David M. 
Rating:
5.0

Very professional and they make sure you get what you need. If they don't have the size truck you want they find one as cats possible. I definitely will use them again.

Michelle R. 
Rating:
5.0

Customer did not leave a comment.

jennifer W. 
Rating:
5.0

Lady who helped me out was fantastic

steve J. 
Rating:
5.0

Interior was clean but exterior was not.

Daniel B. 
Rating:
4.0

Customer did not leave a comment.

Shannon S. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey V. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Nothing, the rental process was pretty easy and we we had no issues. Everyone we talked to at the location was polite, friendly and professional. We will definitely recommend to anyone in need of services offered.

Jim D. 
Rating:
3.0

Customer did not leave a comment.

Michelle P. 
Rating:
5.0

Super friendly folks and very helpful.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Logan F. 
Rating:
5.0

Hard to find place.

John T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
4.0

Customer did not leave a comment.

PETER T. 
Rating:
5.0

Customer did not leave a comment.

Howard B. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Danielle went above and beyond to provide the most excellent customer service we have ever received. Also, she and the crew ensured we understood the workings of the truck and tow dolly. They made us feel extremely comfortable and confident that we'd safely arrive at our destination 2,000 miles away, which we did!

Marc R. 
Rating:
5.0

Very friendly service.

doug G. 
Rating:
4.0

The equipment was in great shape. And the guy behind the counter Was cool.

Brian M. 
Rating:
5.0

The wiring connector was ancient didnt work the best

John S. 
Rating:
3.0

The guy at the front desk was very nice and helpful ! The equipment was full of sand and road grime.

Joe H. 
Rating:
5.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

Nothing! Great service!

Scott S. 
Rating:
2.0

I had some key issues but the location could not answer my questions. Location was out of the way for me to get to. Employee was eating lunch at counter so he couldn't check me or the vehicle out at that time and told me he would get to it in a little while when he was done, so I just left. Didn't know what else to do.

Allen R. 
No reviews have been submitted for this location.

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