Customer Reviews for Noltes Service & 24 Hour Towing LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Noltes Service & 24 Hour Towing LLC

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JOE C. on

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Very kind and helpful and polite

Steven S. on

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David W. on

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LISA A. on

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Jason J. on

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The location was closed when we got there to pick up the truck. We received no information on how to find/get the truck. My account online prompted us that someone would be at the location for hand delivery. I spent 30 minutes calling other locations in the city until an employee was able to go into my account and make the necessary changes so we could pick up the truck through the online process, rather than in person. What should have been a simple process, ultimately took 45 minutes to get the truck. I also ordered boxes, and was not told that I had to drive to another location across town to pick them up. I now have to make an additional phone call to get reimbursed for the boxes I didn’t receive. Overall, a very poor pick up experience.

Chuck A. on

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Erin B. on

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John P. on

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Everyone was very professional. They had everything ready. It was a quick in and out. Thank you for the promptness.

SHIRLEY C. on

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overall excellence of the truck and customer service. very satisfied!!!!

Chuck A. on

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EDWARD N. on

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LISA A. on

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LISA A. on

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Christopher J. on

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Horriable, first off this was not the location I reserved the truck from, very upset. Second they did not go over the precheck with me. They just did a quick walk around and said "your good here's the keys". I had to check the lights at different u- hual location, because I had great service from THAT location before, to see if they worked. Will never work with this location again.

Briana J. on

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Sally T. on

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Nancy B. on

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The Jackson location was great. Unfortunately, our reservation was at the Ohio street location. When we got there, they didn’t have the trailer we reserved. They were totally inept.

doris b. on

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We were told the trailer was 6 and 1/2 ft wide and that it would fit our needs. Well the ramp and the trailer opening was only 5 ft wide. We were not able to use the trailer. We wasted money, time, and travel because we were told a false statement. Very disappointed.

Keith R. on

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SHIRLEY P. on

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All went well,i only did not need that big of a truck

LISA A. on

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Household R. on

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John C. on

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Make sure you contact customer of any changes. I had to drive 40 miles out of my way to pick up my truck. Was my time not important ?

Glen M. on

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Lisa was awesome. We had a small glitch and she took care of it in a very professional manner. Need more professionals like her.

keith k. on

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Megan G. on

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It was actually a frustrating experience for us unfortunately. We got an email saying our truck was GUARENTEED at an Appleton location near us and then we got there only to find out there was not a truck there and had to scramble to figure out what was going on and ended up having to drive an extra half hour out of the way to get a different one. It was hard because we only had a certain amount of time to move things out of our apartment and moving is stressful as is (on top of it I worked night shift that night so that was an extra two hours of sleep I missed out on). Luckily the lady at Nolte's was extremely helpful and helped us get our upgrade and rate adjusted. She definitely went above and beyond and we appreciated her help so much. In the future I would advise not to write GUARENTEED in your emails because that is apparently not true. Or a heads up if there is a possibility of that happening would be nice too..

ED T. on

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LISA A. on

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richard f. on

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Excellent location and service is extraordinary.

Jennifer W. on

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tom f. on

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Wonderful people to work with

richard f. on

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