Vehicle was immaculately clean upon pick up, drove smoothly and was a perfect size for the items we had to transport
Lindsey M
Customer Reviews for North Haven Drive Up Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was very upset that I was 35 minutes late in dropping off the truck and was charged for a full day rental
Ralph MThe girl I delt with I’m not sure if her name is Melissa or what but she’s a beautiful black woman and she was wonderful I really liked her she helped with everything I needed
Renee CThe lady was nice but the man was unfriendly
Alex TTrain the desk staff so they're able to help customers. The lady inside was very pleasant but said she had no access to your system, and was unable to help when I couldn't do the online check-in. I had to call customer support twice, and the process took 1 hour and 15 minutes.
Michael Odidnt know much about Uhaul didnt know anything about Uhaul billing - bill was different than what we signed and couldnt explain it - just is what it is..
Daniel SEverything was good.
Bill Hso far no comments
philippe nKeep up the great work
Daisy VHelping set up the app and having the WIFI access to do it would be hlpful.
Malcolm RPick up was interesting, self service,no one at location to register and hook up trailer
Daniel LTell customer on phone prior to coming to that the location doesn't accept cash.
BRIAN B