The lady behind the counter has no clue what she's doing. I never received a paid receipt the day I started and had late fees 3 days after. Tried to charge me for a bigger unit. My unit leaked. My 10x15 unit was 8ft 5in wide and 12 ft 3 in long. False advertising! Total disaster here at this podunck rat nest.
Customer Reviews for North Lanier Storage, Inc.
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of North Lanier Storage, Inc.
This was my fourth time using this location. They are always safe and secure and have outstanding customer service. I definitely recommend them in the future and would tell anyone to use this facility. I plan on using them again in the future when I need one again.
This was an unplanned need, as housing was not ready. Debbie, the owner, was very helpful! Upon arrival, unit chosen was too small, BUT they moved us to a larger unit immediately! WHEW!
These people decided to save my credit card account number and go into my account and take money whenever they wanted. PAY WITH CASH!
Staff was the BEST!!!!
Would use them again if the need arises.
From the start, I always received the best and most friendly service. I was always able to access my unit. And all the other renters were courteous and friendly as well. Loved this place!😊