ANDREW H.
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Customer Reviews for North Shore Auto Rental LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of North Shore Auto Rental LLC
Richard S.
Quick and easy pickup.
richard H.
good service will use again
Catherine J F.
Can always count on them! Doug is patient and attentive to the details. I have had several trailer interactions with him He's a pleasure to work with and I know it will be right.
Catherine F.
Doug is great! Very courteous to his customers and accommodating.
Catherine J F.
Great customer service. Very attentive!
gary R.
Communicate and ensure, that the vehicle rented is at a specific location for pickup more than 48 hours prior to pick up date. Excessive wait times and calls from local to regional to affirm myrental and location. Final rep at regional was extremely helpful, and provided a discount with added day/miles for inconvienence.
MICHAEL D.
Easy drop off; agent was courteous and pleasant.
Richard R.
Very personable, friendly and helpful. Attached the trailer and hooked up safety chains and lights. Excellent service.
Jennifer G.
Excellent service. Thank you!
David K.
After hour drop us key. This location made it easy.
John M.
I was treated like a friend he had known for years.
Steven D.
Great customer service, friendly, will use them again!
Lucas N.
It's not the fault of the local franchise, but rather U-Haul as a whole: a phone call two nights before pickup informing me that the vehicle I had reserved a month prior was unavailable at the pickup location was a substantial shock.
pamela E.
Very friendly staff, helpful and we appreciate them
Marlene K.
Doug Damm was wonderful to work with. Very knowledgeable in putting everything together for us.
Stephen F.
Nothing ive had to rent here 2 times and both times im greeted and treated like family will always bring my buisness.
Nicholas H.
Not put the key in the wrong lockbox.
Bob L.
extremely helpful and friendly
Michael G.
Excellent customer service. Had the trailer all ready before I arrived. In and out very quickly. Outstanding people here at North Shore Auto.
James G.
The rain we drove through was very heavy at times but the trailer had a leak and some boxes got wet.
Amy M.
The employees in Cheboygan are awesome. Very customer oriented, thoughtful and thorough.
Michael G.
Outstanding customer service. Had me in and out quickly on both ends of the rental.
L Robert R.
nothing that I can think of keep up the great work!
Irving K.
He was very prompted and helpful.
Ronald C.
It makes trip planning hard that no one can actually guarantee when or where a vehicle may be available when you need it. I found out late the night before that it would be in a different location early the next morning.
Roger K.
great service.
Lisa B.
I have already.
Terrence H.
Nothing
allan S.
Prompt and friendly service by phone reservation and at site. Trailer we rented worked well. Will use again when have rental needs. Thanks!
Jennifer K.
Much better than the old location.
Shannon W.
The guy there was wonderful, we got a little lost on the way so ended up being late. He was very forgiving and helpful! So much better than our pick up experience.
Robert M.
Doug did a great job and hands down the best. Great location and I'm a frequent UHaul renter too. Thanks! Bob
ENZO P.
The owner Doug was a pleasure to do business with....
Stuart B.
Very friendly manager.
Sherri W.
Very pleasant dealing with this location and the owner. If I have to rent from UHaul again it will be from here.
Jeffrey G.
Friendly staff made drop off easy.
Linda D.
Ryan is the best. He was very kind and professional. He answered my questions. He did not treat me like a number but a good customer.
Gary G.
Just keep doing what you're doing did a fine job thank you very much for your rental services!
RONALD R.
The employees at this location are super friendly!! We have rented from them three times this year and every experience was great!!
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