Customer Reviews for North Wilkesboro Storage & Rentals
(U-Haul Neighborhood Dealer)

55 reviews

3454 Elkin Hwy   North Wilkesboro, NC 28659

(336) 838-4880

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–1 pm
  • Sun: 9 am–1 pm

Services at this Location:

Contact Us

(336) 838-4880

3454 Elkin Hwy
North Wilkesboro, NC 28659

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–1 pm
  • Sun: 9 am–1 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert C 
Rating:
5.0

Wilkes Print and Ship is friendly and professional.

Tammy T 
Rating:
4.0

Dropped off rental truck and no one was there to receive it even though they were posted as being open on Sundays. No big dea,l I just followed the App for drop off to complete the rental terma.

Thomas R 
Rating:
5.0

Customer did not leave a comment.

Marcia M 
Rating:
3.0

Customer did not leave a comment.

Donnie K 
Rating:
4.0

Customer did not leave a comment.

Curtis C 
Rating:
5.0

Customer did not leave a comment.

Rodney J 
Rating:
4.0

Customer did not leave a comment.

Michael D 
Rating:
5.0

Customer did not leave a comment.

Keicie A 
Rating:
2.0

Have someone there so truck can be picked up. And let them know of an upgrade. I was over charged.

BEVERLY J 
Rating:
5.0

Nothing I like that pleople the owner great person , I recommend everyone .

Freddy G 
Rating:
5.0

Customer did not leave a comment.

Stephen D 
Rating:
2.0

Customer did not leave a comment.

Bethany B 
Rating:
5.0

local rep was very helpful getting me the right size and helping keep my cost down. would definitely recommend

roger a 
Rating:
3.0

Needed truck at 10 am, dealer asked if we could do 11am instead and I agreed. I arrived at 11 and still had to wait 35 minutes before anyone showed up to let me get the truck

Tammy K 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M 
Rating:
3.0

The trailer hasn't seen a car wash in a long time

Tony O 
Rating:
5.0

Customer did not leave a comment.

Olivo C 
Rating:
4.0

Great location, overall, but it could be more clear online that people can drop off their rentals at any time.

Jessica C 
Rating:
3.0

Customer did not leave a comment.

Ginger S 
Rating:
5.0

Customer did not leave a comment.

james r 
Rating:
4.0

Customer did not leave a comment.

BRIAN J 
Rating:
5.0

Customer did not leave a comment.

Jimmy E 
Rating:
5.0

Customer did not leave a comment.

Ron S 
Rating:
5.0

Nothing

Steven L 
Rating:
1.0

Send them to a bigger drop off location where they are actually open to accept the return!!!!!

Lisa W 
Rating:
1.0

Train the employees for customer service- very unhelpful will not use this location again

Clifton G 
Rating:
5.0

Customer did not leave a comment.

Heidi B 
Rating:
5.0

Customer did not leave a comment.

Ron S 
Rating:
5.0

Customer did not leave a comment.

Katie B 
Rating:
1.0

I was sent a drop off via text from Uhaul that did not exist. I drove for an hour and a half trying to find it. I finally stopped at the fire station to ask directions and the fire dept said it did't exist. They directed me to the nearest location in Wilksborrow which could not accept my truck. I stood crying on two men at the moving and storage place who called 6-10 places before they found North Wilksboro moving and storage for me. I am eternally grateful for them receiving my truck, but I do not intend to pay for the extra miles I drove looking for the assigned drop off when I SPECIFICALLY asked to drop off in Boone NC!!!.

Andrea W 
Rating:
4.0

Customer did not leave a comment.

nelson c 
Rating:
5.0

Customer did not leave a comment.

Tina S 
Rating:
5.0

Customer did not leave a comment.

Greg C 
Rating:
2.0

I unknowingly had created 2 contracts, one in town and one one way. I intended for this to be a 1 way trip but they signred me up for an in town move which cost me a lot more

Thomas B 
Rating:
3.0

Customer did not leave a comment.

Rocky D 
Rating:
1.0

We had to wait over 2 hrs to get our uhaul, simply because no one was at our location.

JACOB C 
Rating:
2.0

Have the truck size customers need and have reserved and don’t tell the customer for one flat rate due to a inconsistence and charge another!

Jasmine S 
Rating:
5.0

Customer did not leave a comment.

Adam D 
Rating:
5.0

Customer did not leave a comment.

Brooklyn R 
Rating:
1.0

Business owner, had old reservation in system showing not picked up, he called us and we told him it needed to be cancelled. Well I assume he rented to someone else because the truck was missing according to him. He told us to call his AM for assistance. and hour later the reservation was put through as if we picked up the truck, he billed to cash to cover his butt and attempted to try and put his liability for the equipment on us. AM told us he would reverse the dispatch and two hours later still had not been done, after stating we were calling the police and filing a complaint with uhaul he reversed the rental. This is not the reputation uhaul wants. OM express is a terrible representative for uhaul and is a liability that will bite uhaul in the butt someday if not addressed

Daniel H 
Rating:
4.0

Uhaul cancelled my reservation but the agent was very helpful to get me a trailer I needed.

REGINALD S 
Rating:
4.0

Customer did not leave a comment.

Zitzia P 
Rating:
5.0

Continue treating everyone as family.

Harry S 
Rating:
4.0

Customer did not leave a comment.

Thomas D 
Rating:
5.0

Very good experience

Stephen C 
Rating:
2.0

When they are done remodeling and actually open 7days a week, its really only 5 and we had to wait for someone to show after calling.

Chad H 
Rating:
4.0

Customer did not leave a comment.

MARY G 
Rating:
5.0

Great location, all the room you need to maneuver around the lot

JEFFREY C 
Rating:
5.0

Customer did not leave a comment.

LERAINE T 
Rating:
5.0

This is not where I requested the pickup. This was 40 minutes out of my way. UHaul should let people know that, most likely, the place we select for a pick up is not where we will pick up. This is bad customer service.

MICHAEL P 
Rating:
5.0

Customer did not leave a comment.

DAVID B 
Rating:
2.0

This is a loaded question. We waited an extra 30 min for someone to show up to help us. When he came, he charged us an extra $43 dollars and almost tried to send us with the wrong trailer size. You can’t call and reach anyone either

Aaron F 
Rating:
5.0

Customer did not leave a comment.

scott t 
Rating:
2.0

Long wait to get helped, trailer needed new tire, chains had to be bent for use.

Cassandra C 
No reviews have been submitted for this location.

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