Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I used mobile check in and drop off so I had no contact with a person.
Jeffrey B
Rating:
4.0
Customer did not leave a comment.
ANDREW S
Rating:
3.0
The drop off location was changed from original contract. The agent did not alert me of this
HARRY Y
Rating:
5.0
Customer did not leave a comment.
RICHARD G
Rating:
5.0
Customer did not leave a comment.
PHILLIP B
Rating:
5.0
Customer did not leave a comment.
JOSE S
Rating:
4.0
Customer did not leave a comment.
WAYNE S
Rating:
5.0
Customer did not leave a comment.
TAMMIE C
Rating:
5.0
Customer did not leave a comment.
HARMINDER B
Rating:
5.0
Perfect
DANIEL L
Rating:
5.0
Customer did not leave a comment.
Christine P
Rating:
5.0
Super easy, fast, and affordable. Thank you.
DANIEL W
Rating:
4.0
Customer did not leave a comment.
Bruce H
Rating:
5.0
Customer did not leave a comment.
RAYMOND H
Rating:
5.0
was very easy and great price for what we needed. truck was very clean, looked brand new:) thanks you!
Isabella B
Rating:
5.0
Nothing, Bill was awesome and everything went smoothly and very easy.
CRAIG K
Rating:
5.0
THE STEERING WHEEL WAS SLIPPERY!!! DO NOT USE ARMOUR ALL ON THE STEERING WHEEL!! DANGEROUS.
Jill B
Rating:
3.0
Customer did not leave a comment.
ROBB C
Rating:
4.0
Smelled like cigarette smoke or weed inside the truck
ANDREW N
Rating:
5.0
Customer did not leave a comment.
DIRK C
Rating:
5.0
Overall good experience
JAMES S
Rating:
3.0
Took way too long to do a simple transaction.
BRYAN B
Rating:
3.0
Customer did not leave a comment.
NATHANIEL H
Rating:
5.0
Customer did not leave a comment.
DEAN R
Rating:
3.0
Great truck, and very reliable businessman . Very economical.
JEFFREY A
Rating:
5.0
Customer did not leave a comment.
CATHERINE B
Rating:
4.0
Customer did not leave a comment.
CHRISTOPHER D
Rating:
5.0
Very friendly
JAMES E
Rating:
4.0
I was pleased with the process of renting equipment. The only thing I was not happy with was I reserved this trailer in a location in the direction of travel I was headed. Instead I was redirected to a location in the opposite direction.. Not a huge deal, I'm not trying to be petty..
Shanon H
Rating:
5.0
Quick and easy drop off.
Scott E
Rating:
4.0
Customer did not leave a comment.
NICHOLAS R
Rating:
4.0
Customer did not leave a comment.
PETER S
Rating:
5.0
Customer did not leave a comment.
JOHN H
Rating:
5.0
Customer did not leave a comment.
GERARDO A
Rating:
4.0
The trailers really need a tongue jack as they are very heavy and hard to unhitch when dropping off.
BENJAMIN M
Rating:
1.0
Customer did not leave a comment.
ADDISON S
Rating:
5.0
Customer did not leave a comment.
EDWARD P
Rating:
4.0
Customer did not leave a comment.
KARA D
Rating:
5.0
Bill is the kind of man any person can appreciate. Quick to call back, helpful, easy going and knows his stuff.
Jackie
JACQUELINE L
Rating:
4.0
Customer did not leave a comment.
ALEXANDRE S
Rating:
5.0
The guy was extremely helpful as I stumbled through hooking up a trailer.
JANE T
Rating:
5.0
Customer did not leave a comment.
CARRIE C
Rating:
4.0
Customer did not leave a comment.
GEORGE B
Rating:
4.0
Customer did not leave a comment.
DAVID L
Rating:
3.0
Customer did not leave a comment.
BETH B
Rating:
5.0
I've used this location a few times. They're friendly and good people.
PATRICK A
Rating:
5.0
Customer did not leave a comment.
BRETT B
Rating:
3.0
Customer did not leave a comment.
TODD M
Rating:
5.0
Great place to rent a trailer or truck. My go to place to rent even though there are other locations closer to me.
Highly recommended.
DONALD W
Rating:
5.0
Customer did not leave a comment.
JASON M
Rating:
3.0
Open shed on property full of junk. Looks like broken doors leaning on the side of the car wash. Couldn't even see the office where I dropped off the truck.
Devin S
Rating:
5.0
Bill is very through from making the reservation to hooking the trailer up to the car. I enjoy his easy going and friendly attitude.
Stephen M
Rating:
5.0
Everything as usual was fantastic. Bill does a great job getting by in and out with ur truck quickly!
STEPHEN R
Rating:
5.0
Customer did not leave a comment.
STEVEN B
Rating:
5.0
Great price and worked well. Thank you!!
BRIAN T
Rating:
3.0
Customer did not leave a comment.
DAVID C
Rating:
4.0
Easy to locate, , friendly staff
ALFREDO L
Rating:
3.0
Customer did not leave a comment.
DAVID P
Rating:
5.0
Service and vehicle were as expected.
ICHAD J
Rating:
5.0
Customer did not leave a comment.
Laura S
Rating:
5.0
Customer did not leave a comment.
Tom T
Rating:
3.0
A pretty basic location - not bad, just not a lot of value-add but met all my needs.
Roger B
Rating:
5.0
Bill was very helpful
DA T
Rating:
1.0
Customer did not leave a comment.
MELODIE S
Rating:
5.0
Customer did not leave a comment.
RICHARD B
Rating:
4.0
Customer did not leave a comment.
Andrew L
Rating:
3.0
Trailer surge brakes are bad Trailer was harder to pull than the last three
rich j
Rating:
5.0
Customer did not leave a comment.
Morgan F
Rating:
5.0
Easy friendly service. Thanks Bill!
Lily M
Rating:
4.0
Customer did not leave a comment.
susan e
Rating:
5.0
We've used this location before and each time has been a wonderful experience.
JACKIE L
Rating:
5.0
Customer did not leave a comment.
Tom S
Rating:
3.0
Windows were dirty
PATRICK M
Rating:
5.0
I can tell that Bill runs a tight ship…very organized, convenient location and he did a great job explaining returnn procedure, etc.
Dave S
Rating:
5.0
Customer did not leave a comment.
Susan M
Rating:
3.0
Can we make a property damage claim
brian s
Rating:
5.0
Super easy, fast rental pickup and drop off experience.
Brian B
Rating:
2.0
Clean the vehicle!! It was filthy!
gail k
Rating:
4.0
Customer did not leave a comment.
Jakkye G
Rating:
5.0
The Gentlemen that works there is alway very helpful. The rentals are always staged ready to go
DAN B
Rating:
4.0
Customer did not leave a comment.
Steve D
Rating:
3.0
Friendly es because right is your arrive not even the welcome to the location.
Fernando Y
Rating:
5.0
Customer did not leave a comment.
Monica P
Rating:
5.0
Customer did not leave a comment.
Trishia P
Rating:
4.0
Customer did not leave a comment.
Lynda B
Rating:
4.0
Bill was very helpful
Paul B
Rating:
4.0
Customer did not leave a comment.
Myron C
Rating:
5.0
I am a return renter from this location 3 times in past….equipment well maintained - employee was very helpful. He hooked up trailer, checked the brakes, lights, etc. In and out quickly.
Eric S
Rating:
5.0
Thank you Bill for excellent service with a smile
issa n
Rating:
5.0
Customer did not leave a comment.
susan s
Rating:
4.0
Customer did not leave a comment.
Mike F
Rating:
5.0
Customer did not leave a comment.
Gregory B
Rating:
3.0
Customer did not leave a comment.
Myron S
Rating:
5.0
Customer did not leave a comment.
PHILLIP H
Rating:
5.0
Customer did not leave a comment.
Patrick C
Rating:
5.0
No complaints about the truck or the rental location. 2024 Chevy Silverado with 309 miles. Worked great for launching my boat. Can’t blame U-Haul for the flat tire I got at the launch ramp, from a screw that likely came from another boat. Changing that tire is not simple and a bit of a workout to say the least! But great truck and a great U-Haul location.
John G
Rating:
3.0
The truck odometer showed 20 miles more than there actually was when I picked it up. It looked like an 8 to me when I picked it up, but when I returned it computed miles with a 6, 263 vs 283. So I was charged for 20 miles I did not travel.