Customer Reviews for Northside Mobile
(U-Haul Neighborhood Dealer)

64 reviews

501 Interchange N   Lake Geneva, WI 53147

(262) 248-3281

Location Hours

  • Mon-Sun: 8 am - 5 pm

Services at this Location:

Contact Us

(262) 248-3281

501 Interchange N
Lake Geneva, WI 53147

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

The inside was dirty and the man at the counter was unfriendly. The truck rattled like it was falling apart,

Sally N. 
Rating:
4.0

Good service and attentive at the desk. Will rent from this location again.

Larry L. 
Rating:
5.0

Customer did not leave a comment.

Allison L. 
Rating:
5.0

Customer did not leave a comment.

Allison L. 
Rating:
5.0

This is the only place I rent U-Haul from, and Bill takes great care of me every time!

Daniel C. 
Rating:
5.0

Very efficient! Thank you.

Kristan N. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Northside Mobile/Lake Geneva, WI was great! Friendly, efficient and truck was clean and ready to go. Thank you.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

Laura E. 
Rating:
5.0

Don't change a thing, keep doing what works.

Rodney B. 
Rating:
3.0

Customer did not leave a comment.

NIkki W. 
Rating:
5.0

Make the return of the truck faster.

Ben B. 
Rating:
5.0

Customer did not leave a comment.

Leonard G. 
Rating:
3.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
1.0

The gentleman working at the U-Haul attempted to rent me a truck without the gas that he said was in the truck. I have disputed the charges.

JOSEPH K. 
Rating:
5.0

Customer did not leave a comment.

Sandra A. 
Rating:
5.0

Customer did not leave a comment.

paul H. 
Rating:
4.0

Customer did not leave a comment.

Diane C. 
Rating:
4.0

Customer did not leave a comment.

Barbara R. 
Rating:
3.0

I emailed a detailed complaint about this rental. I am not happy about the extra fuel charges assessed.

Stephen G. 
Rating:
5.0

Customer did not leave a comment.

Cynthia M. 
Rating:
5.0

Customer did not leave a comment.

Walter T. 
Rating:
4.0

Customer did not leave a comment.

Jeff Z. 
Rating:
3.0

The employee who assisted us was rude and impatient. I could not get my smartphone to work properly and he acted as though I could not rent the trailer. He eventually was able to upload the license photo himself. We have rented there before and he is rude everytime.

Taylor K. 
Rating:
5.0

Customer did not leave a comment.

Jean S. 
Rating:
5.0

Customer did not leave a comment.

Martin H. 
Rating:
1.0

Went on "Live Chat" 7 hours ago with a problem. STILL WAITING FOR A RESPONSE!!!!!!!

kevin R. 
Rating:
4.0

The location rep Bill is very helpful. I applaud his service and would recommend him to others.

CYNTHIA J. 
Rating:
5.0

Customer did not leave a comment.

Gregory B. 
Rating:
5.0

Customer did not leave a comment.

Ron T. 
Rating:
5.0

Customer did not leave a comment.

Kathy K. 
Rating:
5.0

Customer did not leave a comment.

ronald T. 
Rating:
5.0

Customer did not leave a comment.

Jason N. 
Rating:
5.0

Bill is very helpful!! Only use this location for U-Hauls

Brian K. 
Rating:
2.0

I requested to pick up in Huntley IL. This was inconvenient and out of my way. If it was ready 2 two days before my move why couldn't they bring it to the requested location? I wasn't told there wouldn't be anyone at the location at time of pick up.

Danielle B. 
Rating:
5.0

Customer did not leave a comment.

Douglas J. 
Rating:
5.0

No need to improve. Northside Mobile in Lake Geneva gave the very best customer service I have seen from any UHaul franchise or store over the last 45 years.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Michele S. 
Rating:
5.0

Nothing. Great location and great service.

James S. 
Rating:
3.0

Customer did not leave a comment.

JUSTIN W. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
1.0

I had to cancel the reservation as the APP would not function. It really ruined my day. If you are going to do the neighborhood rentals. Then make sure the app works

Alex N. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
4.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Great experience... thank you!

Vijay N. 
Rating:
5.0

Customer did not leave a comment.

Tamara H. 
Rating:
5.0

Customer did not leave a comment.

Kylie M. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
4.0

Customer did not leave a comment.

Marie W. 
Rating:
5.0

Customer did not leave a comment.

Ajay S. 
Rating:
5.0

Bill was very helpful

Steven G. 
Rating:
5.0

Customer did not leave a comment.

james S. 
Rating:
5.0

Customer did not leave a comment.

Edward D. 
Rating:
5.0

Bill was very prompt and helpful in checking out the trailer and hooking us up to tow.

Chad L. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

Great care was taken to ensure I refueled the vehicle adequately to avoid additional charges.

Dan S. 
Rating:
5.0

Customer did not leave a comment.

Donald W. 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Bill is a great GUY

Alex N. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA H. 
Rating:
5.0

Customer did not leave a comment.

Melva S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top