Customer Reviews for Northside Sunoco Gas Station
(U-Haul Neighborhood Dealer)

1,998 reviews

823 N Loudoun St   Winchester, VA 22601

(540) 771-3555

Office Hours

  • Mon-Fri: 7 am–7 pm
  • Sat: 8 am–7 pm
  • Sun: 9 am–6 pm

Services at this Location:

Contact Us

(540) 771-3555

823 N Loudoun St
Winchester, VA 22601

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–7 pm
  • Sat: 8 am–7 pm
  • Sun: 9 am–6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Customer did not leave a comment.

John G 
Rating:
4.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Fast and simple check in check out and very friendly

Robert L 
Rating:
3.0

Make more equipment available and don't nickel and dime for everything

Stephen S 
Rating:
4.0

The van was dirty inside and out

sandra w 
Rating:
5.0

I love this pick-up location. They are always so helpful and friendly!

Margaret W 
Rating:
3.0

Make sure the back cargo door is closed to keep leaves from blowing in - I had to sweep truck out before I could load - assistance in putting pads and hand truck in truck

Billy M 
Rating:
3.0

Customer did not leave a comment.

Brooke K 
Rating:
3.0

Location is adequate. Mobile app struggles to work appropriately, had glitches and had to restart several processes to complete the pick-up and drop-off

THOMASTODD T 
Rating:
5.0

Truck ran horrible barely made it to Rhode Island

Debra V 
Rating:
5.0

We have rented 5 or 6 uhauls in the last 2 weeks. This was the best efficiency wise in getting checked in or out. 5- 7 min. And we were done. At other locations 3 times it took at least 1 hour to pick or drop off.

Natalie S 
Rating:
5.0

Customer did not leave a comment.

Preciousleina P 
Rating:
5.0

Customer did not leave a comment.

Justin P 
Rating:
5.0

The best rental experience to date~ A+

CLAYTONEMERSON D 
Rating:
3.0

Customer did not leave a comment.

Patti K 
Rating:
5.0

Fast processing. In and out quickly to rent and return. Trailer is aging, but very functional.

Rik M 
Rating:
3.0

Customer did not leave a comment.

Jiill K 
Rating:
3.0

The location is close to home and easy to access. We had snow several times the week prior and the truck was not cleared off and an ice scraper wasnt available. The cab smelled like stale cigarettes and the transmission clearly needs repair.

Meghan F 
Rating:
5.0

Customer did not leave a comment.

Benjamin L 
Rating:
5.0

Customer did not leave a comment.

Elwin C 
Rating:
5.0

Customer did not leave a comment.

Matthew M 
Rating:
5.0

Customer did not leave a comment.

Tammy J 
Rating:
3.0

Customer did not leave a comment.

Theresa G 
Rating:
5.0

Great RAM cargo van was a pleasure to drive.

Stuart S 
Rating:
5.0

Quick, easy and friendly

robert r 
Rating:
5.0

Quick and easy. Friendly and professional staff. Would easily use again if needed.

Michael L 
Rating:
3.0

Customer did not leave a comment.

Allyson H 
Rating:
5.0

They were responsive and accommodating throughout the transaction. I would highly recommend this location.

Ronald V 
Rating:
5.0

Customer did not leave a comment.

Sieger B 
Rating:
1.0

We have used this location for years and the service used to be excellent. The trucks were clean and welll maintained. This last time the truck was filthy inside the passenger cabin and the back had gravel mud and leaves. The clerk who checked us out barely did his job. The clerk that checked us back in was much more friendly and was more professional. We’ve always used this location close to our old house but in future we may think about going somewhere else.

joan C 
Rating:
3.0

Customer did not leave a comment.

Jessica R 
Rating:
4.0

Customer did not leave a comment.

Evan M 
Rating:
5.0

Customer did not leave a comment.

Richard B 
Rating:
4.0

Customer did not leave a comment.

Marguerite D 
Rating:
5.0

Everything was great

Jose R 
Rating:
4.0

Easy pick up process even without using online check-in. Was able to add moving blankets last minute with no problem. Representative was friendly and helpful.

carl w 
Rating:
4.0

Things went well Keep up the good job

JOE F 
Rating:
3.0

The original truck we picked up was not drivable. And was actually dangerous to drive. We were upgraded a larger truck, the only other truck available which was helpful.

Kathleen H 
Rating:
5.0

Customer did not leave a comment.

brian t 
Rating:
5.0

Customer did not leave a comment.

Dhruv A 
Rating:
5.0

Great 👍

Ronald S 
Rating:
3.0

Customer did not leave a comment.

courtney p 
Rating:
5.0

Customer did not leave a comment.

Barry B 
Rating:
3.0

Why wouldn't anyone ask if there was any problems with truck?

James C 
Rating:
5.0

Please make it clear to respond to the pickup email before I leave with the trailer. Also, at drop off, make it clear whether I need to sigh something. I got an email with the receipt, and a place to attest that had not been in an accident, but no way to sign it. Overall, was a great experience, however. Thanks!

neil c 
Rating:
5.0

Customer did not leave a comment.

kim c 
Rating:
5.0

Customer did not leave a comment.

Roger S 
Rating:
4.0

Customer did not leave a comment.

James A 
Rating:
5.0

I reserved a truck on short notice. The equipment was in nominal condition. Very easy process. Great price. Kay was very helpful. Definitely recommend this store.

Phillip W 
Rating:
5.0

Customer did not leave a comment.

JIMMYDALE B 
Rating:
4.0

Location was great. The 24/7 service used for phone check in was horrible. It didn't allow me to check in on time and then the response from the help team was delayed. Will never use this service again.

Michael M 
Rating:
5.0

Customer did not leave a comment.

KENNETHWAYNE T 
Rating:
5.0

Customer did not leave a comment.

lanslat W 
Rating:
5.0

Customer did not leave a comment.

mike t 
Rating:
5.0

Customer did not leave a comment.

Julie E 
Rating:
5.0

This location is top-notch! Always outstanding service.

COURTENAYANN H 
Rating:
5.0

Customer did not leave a comment.

Byron R 
Rating:
5.0

Customer did not leave a comment.

henry d 
Rating:
5.0

Customer did not leave a comment.

Jesus G 
Rating:
5.0

I was very happy with the service. The guy the store owner is very helpful will love to do business with him again

Gregory C 
Rating:
4.0

Customer did not leave a comment.

Jimmy R 
Rating:
5.0

Customer did not leave a comment.

Alan R 
Rating:
5.0

Nothing the staff at this location is the best !!

Mark M 
Rating:
5.0

Great service .excellent

mike t 
Rating:
5.0

Customer did not leave a comment.

Gary P 
Rating:
1.0

Location attempted to charge $89 rental fee for the pick up that is $19.99. Also tried to add 180 miles! Completely unacceptable

Eric C 
Rating:
1.0

Customer did not leave a comment.

Sherman M 
Rating:
4.0

Customer did not leave a comment.

PRAGNESHMANIBHAI P 
Rating:
5.0

Customer did not leave a comment.

Mark M 
Rating:
5.0

The service was great, no improvements needed.

Stephen S 
Rating:
5.0

In my local area I have found that this is the place I prefer. I have rented multiple times and they have never failed me. He is always pleasant and professional.

Michael V 
Rating:
5.0

Melissa was right there ready to assist me and gave me excellent help!! My Uhaul experience was outstanding!!! I😊

Kimberly D 
Rating:
5.0

Trailer door stuck sometimes and couldn’t be raised easily

Charles M 
Rating:
4.0

Customer did not leave a comment.

Erin T 
Rating:
4.0

Customer did not leave a comment.

Clifadina J 
Rating:
3.0

They assigned me a truck in the papers but they gave me the key to another, that was a waste of time. It also did not have gasoline, which according to them made me very dissatisfied.

CRUZGUSTAVO P 
Rating:
1.0

I never used the blankets and was told I could not get a refund. At every location if we never used the blankets or the dolly it was refunded and this pms e should honor the same thing but the young lady got rude with me and I will never return to that location again

RICHARD D 
Rating:
5.0

Customer did not leave a comment.

Daryl M 
Rating:
1.0

This location was in a bad area and would have preferred not going there, you may want to warn people before you send them there.

Farah L 
Rating:
5.0

Always a great group of folks

Jason B 
Rating:
3.0

Customer did not leave a comment.

CHUKWUEMEKA O 
Rating:
5.0

Very nice experience, thank you

Michael M 
Rating:
5.0

Customer did not leave a comment.

KEITH J 
Rating:
5.0

Customer did not leave a comment.

KEITH J 
Rating:
5.0

Singh and his staff are great to rent from. Extremely professional & I would recommend renting UHaul products from this franchise any time. This was me 2nd rental!

WILLIAM g 
Rating:
5.0

Customer did not leave a comment.

PRAGNESHMANIBHAI P 
Rating:
5.0

Customer did not leave a comment.

LAURA P 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
5.0

This was the best experience. I have rented 4X this year, this was the best service.

Michael V 
Rating:
5.0

Price for rental is pretty high.

Herman L 
Rating:
3.0

I was charged 3times and never got my deposit back

MINDY C 
Rating:
5.0

Customer did not leave a comment.

Kimberly B 
Rating:
4.0

Customer did not leave a comment.

charris i 
Rating:
5.0

All went well!

Paul B 
Rating:
5.0

Customer did not leave a comment.

Emmanuel M 
Rating:
5.0

Customer did not leave a comment.

Steven P 
Rating:
5.0

Customer did not leave a comment.

Timothy T 
Rating:
5.0

Customer did not leave a comment.

Stefan A 
Rating:
4.0

Customer did not leave a comment.

Alan D 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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