Customer Reviews for Northview Bait and Tackle
(U-Haul Neighborhood Dealer)

616 reviews

1400 N Kiwanis Ave   Sioux Falls, SD 57104

(605) 338-5589

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 3 pm

Services at this Location:

Contact Us

(605) 338-5589

1400 N Kiwanis Ave
Sioux Falls, SD 57104

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

alvin J. 
Rating:
5.0

Customer did not leave a comment.

Nathan J. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
4.0

Customer did not leave a comment.

RANDY S. 
Rating:
5.0

The owner Matt was extremely helpful and friendly. It was a pleasure to work with him, and we look forward to working with him again in the future. It was by far the best Uhaul experience so far.

jack C. 
Rating:
5.0

Customer did not leave a comment.

Martha B. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Larry R. 
Rating:
5.0

Customer did not leave a comment.

Bryan G. 
Rating:
5.0

Customer did not leave a comment.

Elisabeth F. 
Rating:
5.0

Great customer service. Good folks!

Samuel S. 
Rating:
4.0

Customer did not leave a comment.

David V. 
Rating:
5.0

The gentleman at the drop off was amazing! He was so nice and very courteous. I hope I never have to move again but if I do, I'll use his store!

Brandon T. 
Rating:
4.0

Customer did not leave a comment.

jeffery B. 
Rating:
5.0

Na

Cindy C. 
Rating:
5.0

My Only complaint is the cab of the U-Haul smelt like cigarettes. Other then that I had a good experience with this location. The staff was really friendly and helpful! I would use them again!

TAWNA M. 
Rating:
5.0

Staff was was very helpful and nice, would definitely use this location again if needed!

TONI E. 
Rating:
1.0

No…Penske truck from Birmingham to Seattle was $1700 U-Haul truck from Salem South Dakota to Seattle $2300 within three days of one another

TYLER E. 
Rating:
4.0

You good

Msonga S. 
Rating:
3.0

Customer did not leave a comment.

Manvel K. 
Rating:
5.0

Friendly, courteous service. Would use this location again.

stephen L. 
Rating:
3.0

Customer did not leave a comment.

MARCUS W. 
Rating:
5.0

Quick, polite service. Always great at Northview. It is refreshing to hear please and thank you when we visit Northview. It's the only Uhaul location we use and we highly recommend. Awesome!

Matt S. 
Rating:
5.0

Customer did not leave a comment.

Russell B. 
Rating:
1.0

The guy who rented me the dolly had poor customer service. He only checked the brake light and not the turn signals and they didn't work.

JD W. 
Rating:
4.0

Could not get transmission into park. The key would not come out without a lot of effort.

HARRY E. 
Rating:
5.0

The manager bent over backwards to communicate with me to make my pick up easy by texting me directly and walking me though the fter hours pickup.

Walker W. 
Rating:
5.0

Great service. Very helpful when a blizzard arrived and slowed our return time to later and would have been ok with an extra day. Was very helpful not to have to rush out on bad road conditions. Very helpful when dropping off after hours. And in confirming all was well the next day after dropping off the truck after hours. Lot was well setup. God's blessing to you through Jesus and have a great Christmas! THANK YOU!

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

Kyle W. 
Rating:
5.0

Customer did not leave a comment.

Amanda V. 
Rating:
5.0

Customer did not leave a comment.

Gina F. 
Rating:
5.0

The U-Haul rep. at the location was awesome and tried his best to help me. He even managed to nearly save my opinion on the service however he too was screwed over by the regional office. These 5 stars are for him, not U-Haul.

Corbin A. 
Rating:
5.0

Very pleasant and helpful.

Richard C. 
Rating:
5.0

This location is the best place to rent equipment of all the Sioux Falls locations. The service is unfailingly pleasant, easy to negotiate as opposed to bureaucratic, and they are very good about helping hook up to trailers and familiarizing the customer with the equipment. This is the only U-Haul location in Sioux Falls that I will patronize.

Les S. 
Rating:
5.0

Uhaul lost my first truck and sent me to this location. Matt was incredibly kind and helpful and got it all sorted out.

Autumn H. 
Rating:
5.0

Customer did not leave a comment.

Keith P. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
5.0

First off, the equipment worked well. Must better than I expected. I would suggest to things; Have the truck start with a full tank and have the renter return it full. It is kind of a hassle to fill the tank partially. Add cruise control to the truck. Major pain driving 1,500 miles pressing on the gas petal.

Jim M. 
Rating:
5.0

Customer did not leave a comment.

JACQUELYN C. 
Rating:
5.0

I asked the employee to double check my return since I didn't have the truck I originally reserved (due to a mix up at the pick up location) and she was very helpful and accomodating.

Lisa R. 
Rating:
4.0

Customer did not leave a comment.

Khaalid S. 
Rating:
5.0

Customer did not leave a comment.

ALEDA P. 
Rating:
3.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

All I can say every u-haul location I have been to the personal have been awesome, Highly recommended.

ALAN S. 
Rating:
5.0

Customer did not leave a comment.

BRUCE M. 
Rating:
5.0

Online Customer service was trash. Multiple incorrect submissions and incomplete purchase, no information as to the next steps in the process

IRINA V. 
Rating:
5.0

The agent was kind, thorough, making sure the equipment was in good working condition. Concerned about safety issues.

Myron J. 
Rating:
5.0

Wonderful customer support and would tell anyone looking for a Uhaul rental to go here first!

DUANE B. 
Rating:
3.0

Customer did not leave a comment.

Sheri D. 
Rating:
5.0

This was the first time I used a u haul. The renter questions threw me off so I called they helped me. After that the process was easy. Pick up and dropping off.

Gladys L. 
Rating:
5.0

One issue: Had to play with gear selection to start and shifting (auto) was sluggish. Otherwise happy with service and Representative!!

Jacqueline K. 
Rating:
3.0

I called and make the reservation and went to pick up the trailer it wasn't at the location and then they give me the address of another location that is was the main place and I was no trailer there either and they gave me the other location finally its was at this location is a fish bait store. I think they don't now wear they stuff are.

Daniel C. 
Rating:
4.0

Customer did not leave a comment.

Kristi D. 
Rating:
1.0

Beats me.

MARK B. 
Rating:
4.0

website said it opened at 0800am on Sunday. When I got there to drop off the trailer the sign on the door said it opened at 0900am on Sunday. Ended up doing the U-Haul check in on the app.

JAMES L. 
Rating:
3.0

The guy was not friendly at all!

Danette M. 
Rating:
3.0

Customer did not leave a comment.

Sam S. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

ANDREW K. 
Rating:
1.0

Fix window cranks, post, Anywhere, that if your late, you HAVE to call and adjust time or waste hour messing with website with no explanation why your after-hours rental ISN'T available. Do NOT rent dolly after hours! Did NOT receive, cost all productivity night 1. Called, was informed that I could drive 20 miles out of my way, AT MY EXPENSE, to pickup the big dolly, which apparently was an "excellent idea" by Uhaul.. based on the "it's bigger and I won't charge you the extra" B's. So I lost HOURS of moving time and in turn rental fees, then I am so appreciated as a customer that I can spend 15.80 mileage and 6$ (rough) in fuel, not to mention MORE time and wasted "moving favors lol" to be rented a piece of equipment that is impractical for my needs, at a minimum price reduction, apparently out of the locations desire to at least Attempt to meet it's contracts. A 2 day move turned into over 72 hours. so I'm out the money spent to acquire n ACCEPTABLE dolly, 1 days rental 19.95, plus beer and brats, etc for UNUSED help. Now, You ask, U-Haul has been my go to for moving needs for 25 years, I have faith (you say) I'm sure they corrected this issue as soon as able. LOL... NOT! After adding 19.95+150.00 (Extra days help, and a purchased dolly) Not only was I "Phone-tagged" "Chat-lived (useless)" but I was STILL ***CHARGED 3 DAYS DOLLY RENTAL***" and sent a F'n BILL, With a 30$ LATE FEE threat if not PAYED close to IMMEDIATELY.. (days) or COLLECTIONS! Now I have truly NEVER reviewed a company...Period... BUT Y'ALL ARE BS AND CAN KISS MY A**!! I Still have not Received my dolly rental, taxes, etc refund... I planned on a truck to finish additional location this week... And had my refund been applied, I wasn't even to bothered by the wasted money, time and favors used... But no.. so now I'm thuroughly PISSED! Want to live up to your contracts? Your "promises?? And, Your TRULY deserved, 99% of the time, reputation of Excellent value for families moving needs? Clear the 24.?? You are mistakingly billing me post rental, give me 10-15' truck, small Open trailer and actually include a 7$ dolly, FREE For 24+ hours... Say Wednesday 6pm - Thursday BY 10pm. I will of course pay local mileage, taxes and used fuel ☺! I'll be expecting a Call in the morning If agreeable. If Not, this will NOT be my only well considered review of recent "service"s. Either way I expect my Invisible dolly fees, etc to be cleared so not -25$ish... EVEN ledger on prior rental. Thank You for the Excellent Consumer Experiences typically enjoyed by myself and millions! Let's not let one poor location, in Sioux falls, tarnish the U-HAUL Reputation! Thank you for Your consideration and attention to this matter. Sincerely, E.P.O. SFSD.

Eric O. 
Rating:
5.0

Nice worker here and bait shop

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Wade H. 
Rating:
5.0

Gear shift indicator did not work had to feel your way across the gears to find gear. Passenger side mirror glass broke only 2/3 of glass still there. Attendant said they had notified uhaul company but they had not yet come to fix or replace it.

Brenda S. 
Rating:
5.0

Customer did not leave a comment.

Joe H. 
Rating:
5.0

Customer did not leave a comment.

robert F. 
Rating:
5.0

Customer did not leave a comment.

kelly W. 
Rating:
5.0

Would be nice if preferred pick was actually ever where you pick it up

Matthew W. 
Rating:
5.0

Customer did not leave a comment.

dwight J. 
Rating:
5.0

Customer did not leave a comment.

MARK R. 
Rating:
5.0

Customer did not leave a comment.

Kelly K. 
Rating:
5.0

Did a self return at this location. They handled it promptly in the morning.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

TYREESE L. 
Rating:
3.0

I applied at one location and when I went to pick it up they sent me to another place to pick it up. Very stressful for me. I am so grateful that I hired Richard to help me move for he took me to the new place helped me pick it up. I found it very unprofessional. When I asked them please to just give me one out of the lot they said no.

Geralyn P. 
Rating:
1.0

Comes up with random fees not told about, told me I needed 100 for deposit but the u haul was 20 but they didn't tell you they charge for using it not including the glass. Would never recommend to anyone

Sierra H. 
Rating:
4.0

Customer did not leave a comment.

Margaret R. 
Rating:
5.0

Was taken care of great!!!

Gregg T. 
Rating:
5.0

Customer did not leave a comment.

Keenan V. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
4.0

A clean Uhaul.

Brenna J. 
Rating:
5.0

Customer did not leave a comment.

WILFRED B. 
Rating:
5.0

Staff were incredibly nice, especially while I waited for my lyft ride. Inviting me to wait inside.

Robert D. 
Rating:
4.0

Customer did not leave a comment.

BERNARD L. 
Rating:
5.0

It was a Sunday and it took a few minutes for some help but overall pretty good.

Harold L. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Very pleasant and informative person to deal with.

Warren B. 
Rating:
4.0

The manager said I would not be charged for needing the uhaul for a few more hours since no one needed it. Yet I have been billed for having it for a few more hrs. The reason was it was raining all day. Made it very difficult to unload with the down pour of rain.

angela D. 
Rating:
5.0

Customer did not leave a comment.

Laurie D. 
Rating:
4.0

Customer did not leave a comment.

Myron W. 
Rating:
5.0

Nothing as far as I'm concerned.

DONNA S. 
Rating:
5.0

The person I dealt with was also professional, personable and easy to work with! The trailer was dropped off easily/quickly, without any problem. The location was a bit out of the way in my particular instance, but it was still easy to find!

Susan D. 
Rating:
5.0

Nothing. The gentleman in Sioux Falls was amazing. He went above and beyond.

Mark K. 
Rating:
5.0

Right equipment, right people, right store

James L. 
Rating:
5.0

It would be way better if I could rent a truck for two days instead of having to rent multiple trucks and store items. Many people have to move everything from old house and then move it into new house the next day. Really makes it difficult for no reason that I can think of.

JEROD L. 
Rating:
5.0

Customer did not leave a comment.

Gavin M. 
Rating:
5.0

Customer did not leave a comment.

Matthew W. 
Rating:
5.0

I have rented multiple times from this location and have always been very satisfied.

Duane J. 
Rating:
5.0

Matt was very knowledgeable and helpful great experience will utilize this location again.

Jason E. 
Rating:
5.0

Customer did not leave a comment.

Paul T. 
Rating:
5.0

Customer did not leave a comment.

Kelly N. 
Rating:
5.0

Customer did not leave a comment.

KATHY L. 
No reviews have been submitted for this location.

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