Took 25 minutes to check in even though I had already done the online check in because he couldn't get the computer to work. Was short and rude. Same individual when I dropped off. Zero help and again short and rude. The online drop off was a hassle and did not work well. Will certainly never pick up a U-Haul or buy anything from that location again.
Customer Reviews for Northwest Rental
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Northwest Rental
Nothing. The gentleman that helped me was extremely kind and efficient. No room for improvement. Very pleased.