Guys very helpful easy to work with
Matt B
Northwest Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richland, WA 99352
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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very nice people and willing to help very good customer service
LINDA SFunny guys behind the desk. Very helpful. Hooked everything up for me.
PATRICK RIt was closed so difficult to say what it was like inside but the outside did not look like most locations
Robert GStaff at this location was great. Answered phone when I called twice. Allowed me to adjust scheduled pick up date/time with short notice, I will rent again from NW Rentals. Only negative is UHaul App I downloaded from play store. Kept getting errors stating "Something went wrong on our end, please try again in a few minutes" Spent almost 2 hours un-installing and reinstalling App. Huge time waster for me. Was able to set up account after using chat help and getting a different link sent to my email. App is not intuitive and I can't set a home rental site. This would be my only complaint as I like UHaul equipment. Made well and is reliable. Thank you for soliciting feedback. A.
Scott a