Absolutely garbage service front this locationRobert G.
Customer Reviews for Norvic Motel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Parth P.
Customer did not leave a comment.MINESHKUMAR P.
Unit was clean but after driving it in the sun, noticed that the windshield was very dirty and kind of obscured my vision. I cleaned it before returning the unit.Luc B.
Paid almost 30$ for a 1/16 of a tank of fuel.was charged a two day rental but had to return truck before 8 am but paid till 5pm .my company has used u haul 8 or so times this year but partner and I are thinking about switching nowRodney F.
Experienced a tire fire with trailer due to either a faulty wheel bearing or seized brake; on the whole, the U-Haul network of staff did an outstanding job to serve my needs: Kudos.DARRELL M.
Renting from the Norvic Motel location in Wahnapitae was an excellent experience. Mike was very helpful and accommodating. I would highly recommend renting from this Uhaul locationCHRISTOPHER H.
Excellent customer service. If I had to rent again even though it is a bit far for a pick up I would go back to this location.Ramon V.
Customer did not leave a comment.Ian C.
The equipment was easy enough to access bit there is no mechanical means of jacking this trailer's tongue above and onto your vehicle's ball hitch, it must be done by hand. In this case it was my hands and back twice. The gentleman was courteous and prompt. Very helpful overall. I was promised a trailer at another uhaul distributor, but they gave my trailer to someone else by mistake. This place made my move possible in a pinch. Many thanks.NATHANGORDON S.
The only criticism I have about my uhaul experience is availability. I was looking for a utility trailer but had to settle for a cargo trailer instead. The rep at the hotel was accommodating and thorough, it was a very positive experience, look forward to renting from you in the near future.REAUDA H.
Excellent service and help from Mike and team. My only issue was that online booking showed a South River drop off location and even when I booked over the phone I told person on the phone I wanted to drop off in South River and there was never an issue. But when getting the drop off location address when picking up truck the closest location was Powassan.Brent K.
This driveway is not plowed. The man was a complete nightmare. Kept arguing that I owed fuel when I do not. He charged my credit card without authorization. He added false charges to the bill because I refused to sign for fuel that I did not owe. I cleaned out that truck the way I was given it. The man kept yelling at me, I was in a hurry trying to being my pregnant wife to the hospital who could not stop growing up. If I'm not refunded the bogus charges to my credit card that I did not authorize I will take this to social media. Usually I have much better experiences with uhaul. I suggest finding a new retailer in this area before you loose more business.George H.
This location is a nightmare, the parking lot isn't plowed, the attendant told me to leave and come back later that she didn't know how to accept a truck. I did not keep the truck an extra day and should not have been charged extra mileage. Uhaul has false booking rates.George H.
A great transaction. Thank you !Michael M.
Customer did not leave a comment.MICHAELR P.
Customer did not leave a comment.PETER L.
The vehicle had a strong smell of tobacco and ashtray looked used. I dropped off a few hours ago and i still smell like the truck.The cargo area was super clean. Other than that, service was amazing and staff were brilliant. I will be going back for sure.GILLES M.
Excellent location! Mike the owner is very accommodating with his hours both pick=up and drop-off! Rent your truck from here!FREDERICK JEFFRE K.
Absolutely excellent experience. Extremely helpful staff and definitely recommended as a rental location.JAMIE R.
Customer did not leave a comment.prayas P.
The U-Haul clerk was friendly and helpful. Everything was clean and ready to go when we needed it. It is great to have this new service so close to our new home. I will definately use this service again if I need it.JANEY G.