Customer Reviews for Norwalk Motor Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Norwalk Motor Sales

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Seifeddin T.
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Great staff

ERIC K.
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Customer did not leave a comment.

Lori W.
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James G.
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Paul H.
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Robert F.
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The engine had a very loud tick on startup that lasted until the engine had been running for about 20-30 minutes, and the rear tires were nearly bald. I wasn't moving very far thankfully, but the truck did get the job done anyways.

WENDI W.
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Mary W.
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ANNETTE S.
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Sally H.
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Mark H.
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ashlee E.
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Jim and Jason are always very polite and professional when I go there, and I have used them several times!

JEANETTE S.
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FRANK N.
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Kelsey S.
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Omer R.
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Jeffrey W.
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Richard M.
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Douglas H.
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Jeanette S.
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Seifeddin T.
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Very nice and friendly people

CYNTHIA P.
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The 26 ft. truck we rented was awesome and definitely held a lot making our move so much easier, however, oil light came on just after we left to go home and start loading, it was 3 quarts low on oil. They did however reimburse us for the oil, but I would suggest that be checked before renting out.

August S.
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Very professional operation and customer treatment.

JOSEPH E.
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Customer did not leave a comment.

john B.
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Nothing

Lawrence O.
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Ian L.
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Excellent service! They were very understanding of my situation and accommodated me at all times. I highly recommend!!

NOLA J.
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You made it so much easier than I imagined! Thanks so much...I'd do it all over again with U-Haul!

Ralph M.
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Excellent support

Walter P.
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Chas S.
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ELSIE R.
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Pamela L.
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Very quick pick up and drop off. They even called the day before and told me that I could pick it up a day early with no additional charge! Excellent service!

mary W.
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We got billed through Uhaul for tolls not paid in Illinois, but the toll booths were closed so could not pay at time of usage. we got billed a fee added, I assume by the state of Illinois. When I spoke with Uhaul or tried to contact Uhaul, they claim they did not know anything about these payments, except they came on our credit card as paid from our account by the Uhaul company.

MARK WAYNE B.
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DARWIN P.
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Randy C.
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Mark B.
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nothing

Ben H.
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JENNIFER J.
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ROBERT W.
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I was pleased at how fast everything went, no hassle. Both pick up and delivery were easy. Truck was fine. Everything went as well as could be expected. I'll use them again in the future.

James S.
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Customer did not leave a comment.

August S.
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Employees went over and above to ensure my experience and satisfaction

VICKIE H.
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PAIGE R.
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SHANNON K.
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TRACEY M.
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Very easy process to leave the vehicle

STEVEN A.
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Jim and Jason are exceptional to work with. The customer service is top notch, friendly, and they are extremely helpful with hooking up the unit. Thanks

Kennith J.
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STEPHEN R.
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george V.
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tom L.
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Michele A.
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Wide open spaces clearly displayed steps and deposits for keys and contract

LARRY C.
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My trailer had no taillights.

Jerold H.
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Audrey S.
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Gloria Z.
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Extremely grateful and satisfied with the service we received from the gentlemen working here; very polite, patient and helpful definitely recommended

Derek B.
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andrea W.
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Both salesmen were curtious and explained the whole process of renting the truck. They wore masks and had proper distance signs in place. Would recommend this location to friends.

TIM L.
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Always friendly, thorough but quick

CORY C.
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Somehow I'm being changed for miles a whole way to Mansfield the cage was in the green and then I filled up the tank and I forgot to bring in the receipt and the guy that there's just being a real pain

ART O.
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ROGER W.
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Melinda M.
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The employee called my husband a liar and said we didn't put gas in the U-Haul. The employee got in his face and pointed at him and wouldn't even let him show him the receipt. We ended up just paying extra so we could leave without an altercation. VERY unprofessional.

BOWEN S.
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Customer did not leave a comment.

Stephen H.
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The newer 5' x 8' trailer was very nice with the barn doors instead of the overhead roll-up door. It also seems to tow more easily and my mileage was 2 - 3 mpg better. Probably due to the lower profile. I would rent this trailer again for sure!!! Thanks!

JOHN L.
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Tina S.
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LISA M.
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JIM M.
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Nicholas L.
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REGINA R.
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jade W.
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When I went to return the uhaul, the man spoke to me like I was a child. Quite rude.

Theresa S.
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Excellent service

Christopher B.
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thomas W.
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RONALD D.
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small town dealer just fine the way they are

HOWARD M.
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Rudest people I have ever dealt with.

ramsey B.
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DANIEL H.
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Nathan H.
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Couldn't use phone to return truck. Wouldn't work

BARBARA S.
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Jason J.
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Fast/polite/social distance great.

holly B.
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I feel like the mileage should be higher that you are allowed without a charge per mile for instance they calculated the distance to where I was heading but didn't take into consideration the extra almost 14 miles to my drop off destination so not only did I pay well over $100 AND put more gas then needed then returned to ensure no gas charge fee but I had to pay more when I dropped it off

Chris D.
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Customer did not leave a comment.

JENNY H.
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Customer service was awesome.!

Jeffrey W.
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Can you put a stop to COVID-19, if not then that is it then, all good, no-hassle experience...

Marjorie S.
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Customer did not leave a comment.

THOMAS C.
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Nicholas L.
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ronda S.
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Very friendly people was very happy with everything. Thank you so much

Rick B.
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Matthew S.
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The two men there were very professional

Deborah K.
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Nicest people to do business with.

ROGER W.
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Extremely fast, efficient, and professional people!

FRANK P.
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Dont know how its my job to check the truck in regardless of afterhours or not kind of annoying..

SANDY L.
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John W.
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JOHNSON K.
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Great service

Donna W.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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