Really recommend!
MARCELO M
Customer Reviews for Norwalk Motor Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very professional and efficient!
KRISTA SNothing! You are all great with providing me with the service/truck and recommendations!! Thank you!
BRANDON KThe gentleman was so helpful showing me where everything was and adjusting the mirrors. Very nice and helpful. Judith Butler
JUDITH BThet always do a great job and friendly.
Scott BJim and James were very helpful and accommodating with the move for my 88 year old grandma. Id recommend them to anyone in the area or surrounding area. Even for drop offs.
BRITTANY UFast, courteous service! No complaints here!
STEVEN GWow, I don't know. From start to finish, they took care of me!
JULIE TNone all was good ,thank you.
THOMAS SMud all over inside cab when picked up truck. other than that things went smoothly and truck was sufficient for my needs.
Vanessa CVerry nice people
chris tGreat service!
MARYANNE MEverything was great. Customer service was excellent and even offered assistance with finding local landmarks I needed to complete my tasks while in town.
LISA MGreat guy and a great price thanks
KURT FVery pleasant to deal with
KYLE Gnothing. great experience as always!!
JULIE FExcellent staff
ken mI couldn't get my truck for almost an hour and this was after my brother tried for about an hour and 15 minutes. Very disappointed in the Uhaul process!
ALLEN DThe team here is amazing. Got me exactly what I needed quickly and was on my way. Thank you!
kristen bVery satisfied
george rNeeded a moving truck quickly and one was available, clean, and reliable for the 275 mile round trip. Customer service was great too!
Mary RFriendly, answered all my questions
Brent WService was excellent! The access to the building is very steep, and the interior of the shop is bohemian. But I received the great service I expected.
Trajan CJason was very kind and helpful!
Cassidy LAlways treated well nice people running the business AAA+
VICKI CThey were very helpful and friendly! Everything went smoothly, they even offered us some bottles of water as we’d been out in the heat. Would recommend this location.
LEAH MThey gave me a dirty truck with a check engine light On. The truck repeatedly kept stalling out on me, including dieing entirely in my driveway. Alignment was not even being close to center and steering looser than anything. Not happy about locations being switched on me. Terrible experience will never use uhaul again
Timothy SNice to have knowledgeable and helpful people and a wide variety of vehicles AND trailers, unlike some of the hotel based U-Haul locations in the area.
MATT KEverything was great thanks
Jamie SZero complaints. I am a repeat customer and will return.
DAVE SAmazing service vehicle was amazing to
Christopher SGood experience, thanks
Dale KAlways a great, helpful, experience at this location! Always explains all the details and knows exactly which vehicle meets our needs without over renting. I always trust thier advice!
ED WJim, the owner of Norwalk Motor sales was by far the most helpful and kindest uhaul representative I have ever had the pleasure of working with. Highly recommended this location! He is very knowledgeable and cares about his customers
TINA LI've used this location numerous times and they always give excellent service.
Christopher TGreat job. Thanks
Christopher OGuys at the shop were very courteous made sure I knew exactly how to operate the equipment and had the numbers to call if I had an emergency.. thanks again
MATTHEW Reverything was great as always
Robert SThe older guy should not be interacting with customers. He is rude. Also tried to tell us that they would only be able to use "major credit cards" (not debit cards) for the 9" cargo van but not the 10" cargo van. Seems like they were trying to scam us into renting a larger one that we did not need. My partner discretely swiped his debit card for the transaction and it went through for the original one we ordered.
Donald WI like the fact that the return area is open after hours for return and parking. The app. on my phone would not let me pinpoint my location for the return, I turned it on but it would turn off on the return truck page.
Roger MStaff was very courteous, helpful and efficient.
Jeff SExcellent experience. Will rent from again
Bill LJim and Jason are always very professional and kind!
ASHLEE EIt's all good
brian rThe customer service team are very rude.
Charles MNice people and friendly service
Seif TBreaks were very squeaky, but worked ok.
Aaron LBeen a Uhaul customer for DECADES! The gentleman that took care of me went out of their way to make sure everything was good. This is why I will continue to work with Uhaul in the future. Carmine Yannucci
CARMINE YNothing really from the pickup location to delivery to return everything was great !
James DWas good
BENJAMIN MNothing I was treated very well.I had metal loaded in van,I went to recycle center and it was closed.I was helped at this location.The man working there took the metal and I could return van.Thank You
VICKIE CLights at night would be good.
TRACY SExcellent service
BETTY C