Customer Reviews for Ok Tire of Dodge City
(U-Haul Neighborhood Dealer)

130 reviews

1808 W Wyatt Earp Blvd   Dodge City, KS 67801

(620) 682-8457

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(620) 682-8457

1808 W Wyatt Earp Blvd
Dodge City, KS 67801

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
2.0

The store location for pickup was open until 5pm, but there was no one actually working at the U-Haul side. The tire store employees tried to be helpful, but didn't really know anything about it. I had to call the U-Haul company to have someone check me out on the phone .

Abbie W. 
Rating:
5.0

Fantastic job, one of the best

jim K. 
Rating:
5.0

Customer did not leave a comment.

Josh L. 
Rating:
5.0

Customer did not leave a comment.

Bradley H. 
Rating:
5.0

Customer did not leave a comment.

Lynn M. 
Rating:
3.0

We did not actually drop off at this location, due to the axel seal blowing on the way home. This location actually came and picked up the trailer where we had left it.

Nevaha B. 
Rating:
4.0

Truck working awesome! The check in and out experience was great. Only negative thing was no moving dolly was available.

Deborah R. 
Rating:
5.0

Customer did not leave a comment.

Joanne G. 
Rating:
4.0

Customer did not leave a comment.

MARIA B. 
Rating:
5.0

Door latch difficult to latch, not impossible but difficult to get full down to latch. Trailer very worn.

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

Pamela S. 
Rating:
5.0

Customer did not leave a comment.

Maria B. 
Rating:
4.0

Customer did not leave a comment.

Justin B. 
Rating:
5.0

Customer did not leave a comment.

JAMES L. 
Rating:
4.0

Customer did not leave a comment.

DEANA M. 
Rating:
5.0

The lady at the front desk was super nice and helpful!!

Michael H. 
Rating:
1.0

Don't over promise and under deliver

CALEB G. 
Rating:
5.0

Extremely easy to return. Staff was very helpful.

Bobby D. 
Rating:
5.0

Customer did not leave a comment.

Eve R. 
Rating:
3.0

The "contactless" pick up is a pain. First it wouldn't work because it said I was in the wrong location. I had to drive from the front, where I parked to the back of the building before it would allow me to move forward with the steps to pick it up. The same thing happened for the return. After parking the truck, I had to drive my car back to OK Tire so that it would let me complete the check in process, and then back to the Truck to take all the pictures, and then back to OK Tire to drop the key off. It was ridiculous. I even had to restart checkout because the page expired while I was driving back and forth. I wasn't sure I was going to be able to complete either process. Is there a way to send your customers an automatically generated email with tips for these quirks? I almost forfeited my rental because the location is off.

Anna D. 
Rating:
4.0

Dropped overnight

DARRIN C. 
Rating:
3.0

Customer did not leave a comment.

Tyson C. 
Rating:
5.0

Excelente service

LUIS A. 
Rating:
4.0

Customer did not leave a comment.

LESLIE U. 
Rating:
3.0

Customer did not leave a comment.

Vivian E. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
4.0

Nothing

Michael W. 
Rating:
2.0

Vehicle was dirty, mirror broken, .

Gregory E. 
Rating:
3.0

Make sure the car dolly's are inspected properly by touch not just looks. I was given a dolly right at closing, told I was hook up trailer myself and load car due to insurance issues. The young man did help me hook up after I asked nicely. Before I left he did verify lights for me while I turned them on and used them. Problem came 20 minutes later when I was pulled over for no right side running light on dolly. Upon inspection also found lights are led and not accessible. He also discover the fender on that same side was very loose. The officer was understanding and though it was night, he gave me a warning for the light since it was on the right side. Nearly 30 minutes wasted on that. If u rent a dolly definitely take the employee working with and personally do a hands on inspection, touch it all since I can't rely on a tech at a tire store to check them in properly!!!

William F. 
Rating:
4.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

The right headlight was out.

Leticia M. 
Rating:
5.0

Customer did not leave a comment.

bob D. 
Rating:
4.0

Customer did not leave a comment.

Justin S. 
Rating:
4.0

None

pamela P. 
Rating:
5.0

Customer did not leave a comment.

Ashley K. 
Rating:
5.0

Good service

GERALDO C. 
Rating:
4.0

Customer did not leave a comment.

MARK M. 
Rating:
5.0

The lady that took care of me was great

William F. 
Rating:
5.0

Customer did not leave a comment.

pamela A. 
Rating:
2.0

Hard to locate the rental office but once found was very helpful

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Judd B. 
Rating:
3.0

When I arrived to return the unit, no one to do paperwork. Raul told me to leave it across the street and said he would let the girl who does UHaul stuff know it was returned on time.

JEFFREY F. 
Rating:
5.0

Customer did not leave a comment.

Gerald G. 
Rating:
5.0

Customer did not leave a comment.

Wesley J. 
Rating:
5.0

Customer did not leave a comment.

DEENA S. 
Rating:
5.0

Customer did not leave a comment.

charlie F. 
Rating:
5.0

Checking in online would not work

Luis G. 
Rating:
5.0

Yes

Luis A. 
Rating:
5.0

Customer did not leave a comment.

Carla T. 
Rating:
4.0

Customer did not leave a comment.

Kendra K. 
Rating:
5.0

Customer did not leave a comment.

Charles E. 
Rating:
5.0

Customer did not leave a comment.

Sara J. 
Rating:
5.0

Kim was very friendly and knowledgeable. Great customer service!!

TASHA F. 
Rating:
5.0

Customer did not leave a comment.

Christine S. 
Rating:
5.0

Customer did not leave a comment.

scott C. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Steven R. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
4.0

No familiar with the location and directions were for the ok Tire shop but lot across the street seemed to be where the Uhaul equipment was parked. Then wasn't sure were the key drop off was. Like I said it only because we'd had a very long day and weren't familiar with the location. All worked out.

Tanya Y. 
Rating:
5.0

The lady that helped me on the phone was super. I called at the last minute, which I do not like to do, and we were able to reserve the 6' x 12' trailer that I needed to finish my move.

Rebecca F. 
Rating:
2.0

No boxes or tape. Not using this location again. Also reserved truck at 1 price. Went to pick up reserve truck guy try's to charge me over $500 more then the quote given to me. I have used uhaul several times. No more way over priced

SANDRA T. 
Rating:
4.0

Returned truck on Sunday, OK Tire was closed. Automated return system was easy to use.

Micki K. 
Rating:
5.0

This lady apologized for the inconvenience of the rental place in Colorado she did all possible to help me and was quick professional and welcoming!

RAYLENE G. 
Rating:
5.0

Wonderful service, no improvement needed.

JENICA S. 
Rating:
4.0

Make sure staff knows about the online way to check the vehicle back in if it is returned after hours.

RUBY S. 
Rating:
5.0

Lady at drop off location was super friendly !

Karen B. 
Rating:
5.0

Customer did not leave a comment.

Rebecca B. 
Rating:
4.0

Customer did not leave a comment.

George L. 
Rating:
3.0

Customer did not leave a comment.

Chris W. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER D. 
Rating:
3.0

Customer did not leave a comment.

Alison C. 
Rating:
1.0

Wrong location. Wrong Truck. No Dolly.

Theron H. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Lisa R. 
Rating:
1.0

Had to hook my own trailer then drive across the street just for them to take a pic of the hook up that they should have done

Roger A. 
Rating:
5.0

Customer did not leave a comment.

Benjamin D. 
Rating:
5.0

Customer did not leave a comment.

Janice N. 
Rating:
5.0

Customer did not leave a comment.

Jeff A. 
Rating:
5.0

Customer did not leave a comment.

CHRIS S. 
Rating:
5.0

Customer did not leave a comment.

Pat P. 
Rating:
5.0

Customer did not leave a comment.

Randy M. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
4.0

Customer did not leave a comment.

Roy T. 
Rating:
5.0

Customer did not leave a comment.

Katleyn H. 
Rating:
5.0

Customer did not leave a comment.

Roy T. 
Rating:
3.0

I, not only was told I would be helped to get my vehicle on the tow dolly seeing as I have never used one before, I was told twice the day before I picked it up by two employees and the following day when I picked it up. I asked again about the vehicle, and I was told "just follow the instructions" needless to say I left the tow dolly at this location because I did not feel comfortable driving to my final destination with the tow dolly.

Ana B. 
Rating:
5.0

Customer did not leave a comment.

Gloria D. 
Rating:
5.0

Customer did not leave a comment.

Jon W. 
Rating:
5.0

Customer did not leave a comment.

Rick S. 
Rating:
2.0

No comment

Steven L. 
Rating:
5.0

Customer did not leave a comment.

Josh S. 
Rating:
3.0

Customer did not leave a comment.

Quincy W. 
Rating:
5.0

Customer did not leave a comment.

Randy R. 
Rating:
5.0

Customer did not leave a comment.

Marco M. 
Rating:
3.0

Customer did not leave a comment.

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Max J. 
No reviews have been submitted for this location.

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