Have the truck where you called to pick it up at. And not make changes last minute.PAUL T.
Oakdale Food & Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Your just doing fine and great location for any customers in and out they make it happen ðŸš›enrique L.
Customer did not leave a comment.STEVEN C.
Customer did not leave a comment.MONICA A.
Ordered dolly rental online with my uhaul and was charged $10 for it even though they didn't have one to provide. When I asked for refund they said to call customer service and then when I called I was given the run around again to go back to the location for my refund. $10 not worth my time driving back a hour so I just gave up.Willis S.
Would have like the option of renting truck for more than just 24 hoursLAWRENCE C.
It was 20 dollars more than expected. Then a gain we live in CaliforkyaJON W.
Customer did not leave a comment.AMANDEEP J.
Customer did not leave a comment.Jessica B.
Friendly and efficient service, and delivered the auto transporter as promised.Thomas K.
Nothing, great experience and great price. I really appreciated having the trailer installed.DONALD E.
Customer did not leave a comment.Tanner C.
Customer did not leave a comment.LATORIA C.
Seriously the nicest guys helped me attach the trailer would've been so lost without themMeg W.
Reserved online. Went to pickup and no record of reservation. Owner said no problem and got us a truck.CHRISTY K.
I wish UHAul would offer a tongue Jack for circumstance like mine in which I need to disconnect the trailer from my truck due to limited parking in my condo... I had to purchase a tongue jack from Harbor Freight I Woodland ca before I departed to San Diego to manage the trailer with moving with limited parking..Denver B.
The McHenry store in Modesto California as well as the Oakdale store in Oakdale California or to your very best in the area The managers are awesome the staff is courteous and they very much accommodating and helpfulDALE B.
Customer did not leave a comment.Amanda M.
No improvements to be made! Staff was amazing, pick up and drop off were quick and easy. Will definitely use again and recommend to family and friends.Elena H.
Customer did not leave a comment.Jeffrey B.
At first I would've rated this low because Miss information was given which could've cost me extra however the manager took care of the situationTERESA B.
I am not sure as Zi was satisfied ,...FRANK S.
My experience was excellent. Everything went very smoothly, and the gentlemen was very helpful and friendlyJANICE D.
Customer did not leave a comment.RICHARD H.
Customer did not leave a comment.MARK P.
Very helpful and accommodating. Would definitely recommend them to a friend.Phil H.
Great serviceJOSE P.
Customer did not leave a comment.Joel V.
Customer did not leave a comment.VICTOR M.
Excellent friendly service. I will definitely use this business for all my future rental needs.DOMINICK T.
Would be better if customers can pick up the trailer at the location selected instead 30 miles away.THIEN N.
Customer did not leave a comment.Gary B.
Customer did not leave a comment.Timothy U.
Customer did not leave a comment.Michael J.
Customer did not leave a comment.Sunni V.
Customer did not leave a comment.Krista N.
There was some confusion about our order since we paid in advance for everything online. Our drop off location was confused due to discount offered. A little hectic in the store since there was only 1 person and he was running the store as well as trying to help us.SAM O.
Customer did not leave a comment.Raymond H.
Good overall services. Thanks..Arturo S.
Guy that helped us was friendlyDylan H.
Customer did not leave a comment.Dirk V.
Very fast and efficient, friendly and professional. Great overall experience.John R.
Customer did not leave a comment.Ray P.
Customer did not leave a comment.Frank D.
Well , I wish there was a closer place to pick up the uhaul , I was moving my daughter and had to drive from copperopolis to OakdaleDEBBIE C.
I would use this location again or refer a friend . Very helpfulChristian F.
Great customer service!Robert B.
Customer did not leave a comment.Eric J.
They are renting the u hauls out of a liquor store with only one person at the counter when I was there. The wiper blades were bad and I was told to go replace the blades and bring back receipt.Jan M.
Customer did not leave a comment.Benjamin F.
The whole transaction was very easy.janice G.
Charge me 426.00 for one day you suck. Cleoan GoodwinHeather G.
I went on thrusday. Dec 16 2020 said truck wouldn't be back till 18. Not true drive by twice it was still there. Finally got on 19.Judith D.
Customer did not leave a comment.Ivan O.
I reserved an auto trailer in my home town and received confirmation. The day before I picked it up I got a text confirming my trailer pick up in a town an hour away! When I inquired at our local U-Haul where I made my reservation they said they didn't have the trailer and I HAD TO GO PICK ONE UP AN HOUR AWAY. Why didn't they go pick one up and have it at their store where I actually rented it?? Why was I not given a price discount since I had to add an extra 2 hours to hour 15 hour drive let alone drive out of the way to get the trailer??? What can you do to improve for the next customer? When someone reserves equipment, have it AT THE LOCATION WHERE THEY RESERVED IT.Julie K.
the gas fill tube has been tampered with but it wasn't evident until I tired to put gas in and it spilled on the ground. there was no way to know this so it was not the fault of the pick up station.Peggy H.
Customer did not leave a comment.Scott S.
Customer did not leave a comment.Austin S.
wonderful service, great people!!!!! trucks worked perfectly and it was a great choice. i'd go here again!!!! thank you again!!!steve C.
The owners were warm, friendly and knowledgeable. They made the process from start to finish stress free. Couldn't have asked for a more fluid transition for my stressful move.Christopher V.
Customer did not leave a comment.Hugo G.
Customer did not leave a comment.Barbara M.
The whole transaction was smooth!! We were well served!! Thank you!!Christopher P.
Great customer service I rented 2nd time trailer from this location in on weekAmandeep J.
All staffs are friendly and halepes on my demands. it is great job for all. thanksENRIQUE L.
Customer did not leave a comment.Amandeep J.
Customer did not leave a comment.Enrique S.
Everyone was very helpful and friendly! Thank you ??virginia T.
Awful experience was told a two wheel car dauly would be available got there and it was only for in town use only then had to go to another location to pick it up also was told the drop off location was one place and it turned out to be another pretty disappointed especially with all the run around under the circumstances my family ended up being overwhelmed as we just dealt with a death in our family won't be using or recommending uhaul again!Tiffany S.
Customer did not leave a comment.Leslie H.
Customer did not leave a comment.Jeffery J.
Excellent customer service....just continue.Virginia E.
We were told in Waterferd where in Oakdale to drop the truck off. NOT THE RIGHT LOCATION>RALPH B.
Very friendly and helpful.Vaughn W.
Always quick and easyShay S.
The are nice and they know what they are doingJennifer C.
Customer did not leave a comment.Cynthia B.
Customer did not leave a comment.David W.
The truck wasn't clean but it's a moving truck! It was fine for moving stuff in. I will rent again from oakdale liquor!!Vanessa H.
Great people and great service I would recommend this location to anyone looking to use U-Haul for any moving needsJames P.
Didn't have a dolly which was to be included. Al so forgot to put packing blankets in the trailer. I was credited back for both.Kenneth R.
Reservation was booked online with no protection plan selected but when we went to pickup they tried sneaking it on for the final bill. Had the truck under 3 hours and drove 40 miles but took 6 gallons to fill to full so tank was definitely not full when we picked up.Michael L.
Always rent here, very nice and great customer serviceDana H.
My last minute need of a rental truck was taken care of without a problem. I was treated with the utmost respect & concern. Thank youNancy B.
Customer did not leave a comment.jeff M.
Customer did not leave a comment.Elmer J.
Excellent Service! Thank you so much.Kevin F.
Customer did not leave a comment.Eric G.
Service was excellent from the staff. However, when we went inside the storage area of the truck it smelt of marijuana. We tried to air out the smell and on day 8 there was still a light existence of the smell there. Our business is a youth program where we had multiple parent volunteers in an out of the back of the truck. Very bad image to portray. We are extremely happy with the customer service but VERY unhappy with our rental truck that we rented.Kristen R.
Very accommodating.....Kathryn B.
I was over charged by $12Justin J.
Quick and easy ??Shay S.
Everything was fine and went smoothly! Thank you Serge!KEN K.
I hated driving this van as it had no Bluetooth integrated into the stereo system. The van was a 2019 with no Bluetooth? It was as though I was in an old vehicle. Makes me want to rent from another company next time.Joshua T.
As the business was hooking up trailer he slammed into vehicle leaving a dent in the car did nothing to make things right for us but offer a lottery ticket. If this was the other way around we would have been responsible for damages very disappointed in this...tracy S.
The truck was full of bugs. The location was small and he did not have any dollies. So I had to go back to Manteca UHaul to pick up dollies. Waisted time. But they were the closest to get a 26ft truck.Sandra C.
Customer did not leave a comment.Angie D.
Customer did not leave a comment.John C.
Cigarette ash in the ash tray. Dirty tissues under the chairsEdward T.