Customer Reviews for Oakwood Tire Co LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Oakwood Tire Co LLC

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Theresa S. on

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Noone was there when i dropped off but i talked to the gentleman on the phone and he was very friendly

JOE G. on

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Linda S. on

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Edward H. on

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Larn M. on

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This location is a little remote but other than that, everything was fine and the agent was great.

Toby B. on

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keith A. on

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Had a voice mail claiming we were late even though we dropped the truck off a day early. Very upsetting! Keeping all records when dealing with that place since they obviously don’t keep track of anything. Got the truck on a thursday morning and had a message Friday morning. Truck wasn’t due until Saturday morning but we returned it Friday night. Very stressful moving and worse when you have to deal with unorganized people.

lucinda c. on

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BRYAN M. on

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Antonio M. on

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Very small office, but staff was courteous and accommodating. Very limited selection of equipment, but I was rerouted there from my primary pickup location (Champaign) to pickup the trailer I scheduled. I did not appreciate U-Haul doing so but it is no negative reflection on the Fithian U-Haul location.

Evan W. on

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The service was awful. Every number I called gave me no usable information. One person I spoke to said that, "there were no trailers in the state." After finding a trailer, the website said that it was available in my area, but I got a call the day before I was supposed to pick it up that said I had to drive half an hour to pick it up. This was a ridiculous experience, the website needs work, and the employees don't know what the hell is going on. The only helpful person was Aaron at the Fithian pickup, because clearly none of this was his fault. I'd rather rent out a shit filled pig trailer to move my things next time than have to deal with this awful business.