Hanna was helpful, friendly, and able to solve problems. Excellent representative!
John K
Customer Reviews for Oasis Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I originally had my drop off closer to where I was moving to. Was told AFTER already taking it to that place that it had to go back to Oasis. So I went onto the support and was told that they called me before hand. I received NO voicemail from them. I only booked it for 35 miles. But I had to add more to take the U-Haul back to osais
CARLEE BI originally had my drop off closer to where I was moving to. Was told AFTER already taking it to that place that it had to go back to Oasis. So I went onto the support and was told that they called me before hand. I received NO voicemail from them. I only booked it for 35 miles. But I had to add more to take the U-Haul back to osais
CARLEE BCheck out an employee didnt know how to start ccontract.we has to wait until someone came into work who could give us the truck.
PATRICIA BThe app was horrible when trying to finalize. Cell service was not good and I took every pic and then the app just froze and would not upload. Wasted a good 20 mins u til I gave up and the property offered to do it for me.
Brian MYour representative had never rented U-Haul equipment prior to my order. They rented vehicles and were unfamiliar with equipment. I had to engage them multiple time and each time it took them much too long to solve the issue. For example, I had to call multiple times to ensure they would have the dolly I ordered. I had I not followed up, they would not have had it. When I went to pick it up it took them over 20 minutes to figure out the procedure and paperwork. This was for a $10 appliance dolly. The lady I dealt with was sincere and tried to help, but they need training on equipment rentals. This experience was very different than other times I have rented from U-Haul.
William MAll was great will rent next week.
Theodore GI’ve never been disappointed U-Haul gets people to their destinations safely and efficiently the representative as always was very informative and polite it’s been the staple in this country for years for anyone who is traveling and in need of a reliable stable truck. The trucks are comfortable and fully equipped u forget ur in a truck because it’s so comfortable thank u again U-Haul for another great experience
NATHANIEL WThank you very much for great service and kindness Hannah!
Barbara GOass is management much nicer than Tire Barn. Will do business with Oassis again. Hennah was very helpful and pleasant 😊
Scott MGo to another location
Pam MGreat customer service and rental vehicle was almost brand new (<1,000 miles). A pleasant surprise on both fronts. Nothing I can think of in terms of improvements.
PHILIP TThere was an issue that tied me up for 1/2 hour to close out the process due to U-Haul system being down. Otherwise excellent
David MThe folks here at this little store was so nice lady was very helpful they were open on Memorial Day they were a lifesaver. Everything right there in store One Stop Shop. I would definitely recommend
Charles HExcellent service, nice equipment. Overall, a good experience.
Blane SHave more people like Hanna running your facilities. She was fantastic. Great customer service.
MATTHEW DThese guys make you a hoagie while the truck is warming up, can’t beat it!
Mikael B