I originally had my drop off closer to where I was moving to. Was told AFTER already taking it to that place that it had to go back to Oasis. So I went onto the support and was told that they called me before hand. I received NO voicemail from them. I only booked it for 35 miles. But I had to add more to take the U-Haul back to osais
CARLEE B
Oasis Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ocean View, NJ 08230
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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I originally had my drop off closer to where I was moving to. Was told AFTER already taking it to that place that it had to go back to Oasis. So I went onto the support and was told that they called me before hand. I received NO voicemail from them. I only booked it for 35 miles. But I had to add more to take the U-Haul back to osais
CARLEE BCheck out an employee didnt know how to start ccontract.we has to wait until someone came into work who could give us the truck.
PATRICIA BThe app was horrible when trying to finalize. Cell service was not good and I took every pic and then the app just froze and would not upload. Wasted a good 20 mins u til I gave up and the property offered to do it for me.
Brian MYour representative had never rented U-Haul equipment prior to my order. They rented vehicles and were unfamiliar with equipment. I had to engage them multiple time and each time it took them much too long to solve the issue. For example, I had to call multiple times to ensure they would have the dolly I ordered. I had I not followed up, they would not have had it. When I went to pick it up it took them over 20 minutes to figure out the procedure and paperwork. This was for a $10 appliance dolly. The lady I dealt with was sincere and tried to help, but they need training on equipment rentals. This experience was very different than other times I have rented from U-Haul.
William M