The lady was good at this location, no problems there. However, I had a problem with you guys changing my reservation to the next size up for the trailer and then expecting me to pay the difference at pick up?!!!!! Very unprofessional!!!! Then I asked to pay the difference at drop off and was told that wasn't an option!!!! So I was put behind hours while I waited for money to post to my bank account so I could pay the difference and get the dumb next size up!!!!!JENNIFER MICHELL P.
Customer Reviews for Oasis One LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kressie H.
However your virtual pickup was horrible. We were @ the location 15 mins ahead of time & spent 2 hrs. total trying to get the truck by virtual. Problems, problems, problems. I don't think that for the trouble I had getting the truck that I was reimbursed adequently. I would never recommend virtual pickup to anyone. You guys need to work on this one....Dana M.