Customer did not leave a comment.CATHERINE L.
Customer Reviews for Ocean Auto Tech Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The U-haul App froze while trying to pick up unit. Had to go inside and pick it up. Was very accommodating with helping with the pick up. Did tell me about using the app to verify equipment condition and was able to do it with no issues.MATHEW B.
Customer did not leave a comment.MARTIN D.
Customer did not leave a comment.SUZANNE O.
All of the gentlemen who worked at this place were very kind,efficient and informative I will be going back there againSHQUANDA S.
Service was greatJennifer T.
Everything was great. Informative, helpful, kind & very clean. And I called at 8 10 am was in truck at 8amJULIE W.
Everything was greatMARK C.
Was told I would have to wait 20 min to return the van when I called the 1 800 uhaul phone number..luckily, the owner was at the site and he checked me in..Raymond F.
The whole process was painless. Sal was very helpfulJEROME D.
Customer did not leave a comment.Darlene M V.
Nothing, everything was great.JOSEPH K.
Customer did not leave a comment.Roberto P.
Exceeded expectations. Easy process of pick up as well as return. We definitely recommend and would use service again.JOSEPH L.
Customer did not leave a comment.ERIC G.
Very professional. Sal made it Quick and easy.CINDY B.
The entire transaction was seamless, convenient and professional.CHRISTOPH G.
Customer did not leave a comment.kenneth R.
Customer did not leave a comment.Dean Z.
Customer did not leave a comment.salvatore F.
Customer did not leave a comment.Victor P.
Customer did not leave a comment.CURTIS R.
Everything was great thanksROBERT G.
Customer did not leave a comment.michael D.
Customer did not leave a comment.Amanda L.
Customer did not leave a comment.SALVATORE B.
Customer did not leave a comment.Tucker G.
This location was close to our storage. We were supposed to drop it off in Whiting, NJ. On Friday I called & spoke to a representative to explain the situation, he said ok & put me on hold 45 minutes, never came back on line. I also called Saturday & Sunday. Then Valerie left me a message if the inconvenience I caused someone else. If my conversation was passed on properly the snyd remark from Valerie would have been avoided.Jennifer G.
Both Sal and his Father at Ocean Auto Tech, are very fair and helpful. They are agents for Uhaul, which provided great service...... But, I would recommend a REMINDER about Exact change for tolls if taking the Garden State parkway or having E-Z pass with you (if you have one)...... Which could become a problem down the road, with fines attached! In my opinion, E-Z PASS SHOULD PROVIDE TOLL COLLECTORS AT BOOTH'S WHO CAN MAKE CHANGE.......... (OR NOT COLLECT)!!!!DEBORAH M.
The lock box at the facility was a little tough to open .Kevin B.
Sal is a good guyRobert C.
Customer did not leave a comment.Robert A.
I was able to leave my car at the location. Very helpful.Brett D.
Great customer service very helpful and friendlyTzvi H.
Better explanation of additional charges. I got socked with $25 of unexpected charges.Sam P.
Clean outside of vehicle. Have vehicle parked with other U-haul trucks instead of in front of the gas station as an advertisement. Make the check out and return process easier.Peter T.
The truck i was assigned was missing from the lot. I had to call customer and was given a pickup truck instead. Besides the space that was barely enough, it took 15-20 minutes to sort it out. Also the drop off box (for the key) was not like the picture. Took me 10 minutes to find a totally different looking box.YISRAEL S.
No need to change a thing...Thank you...ANNA M.
Customer did not leave a comment.MICHAEL F.
The truck was ready but it took 2 hours to do the mobile check in. I called Uhaul and it took them forever to get it straightdiane A.
Due to my Uhaul unloaders showing up two hours late, they gave me a break and extended my drop off time.Robert G.
Customer did not leave a comment.CHRISTOPH S.
Customer did not leave a comment.Nathan C.
Customer did not leave a comment.William B.
The original place I reserved didn't have the truck I reserved I had to drive to a second location it was not a great experience. The place that actually had the truck was great that's why I rated high but if you check the original reservation that place I would have rated low.Larissa H.
No moving pads and we were moving furniture. Hold in floor of truck with an orange cone over it. Negotiating the on line system is not very friendly. Steps are skipped over. I was glad I had 2 30 year olds with me.RICHARD N.
Customer did not leave a comment.kathleen C.
Again, the change in location was disruptive.The "drop off" after hours was unclear and quite confusing to process the return of the truck.Ryan M.
Customer did not leave a comment.Scott W.
Customer did not leave a comment.TRACY G.
The experience was fast and painless.SAMIR S.
Customer did not leave a comment.Joseph S.
it was a great experience. Fast, Easy and very Courteous at pk/up & drop/pff. Highly Recommend.George B.
Customer did not leave a comment.JOSEPH F.
Customer did not leave a comment.Ashley R.
Please inform customers of use of comfort equipment such as air conditioning and how to adjust mirrors etc if not clearly marked in vehicle. Otherwise everything was professional, courteous and expedited quickly. I recommend them and would definitely use them again.SANDRA S.
Customer did not leave a comment.NICHOLASMACIEJ M.
Owner very helpful, I would rent from him againJEFFREY N.
Friendly and respectful.THOMAS M.
Customer did not leave a comment.ERIC R.
Customer did not leave a comment.Patrice J.
Love the contactless process through the appChristian H.
UHaul was brand new and clean. The lock box was a bit tricky to unlock and took a few times to finally unlock. Staff is more focused on auto mechanic shop than on UHaul customers.Andrew S.
Customer did not leave a comment.Thomas P.
Customer did not leave a comment.David C.
Customer did not leave a comment.LISA G.
Customer did not leave a comment.David H.
Not a thingAlbert A.
Customer did not leave a comment.Katherine M.
Workers were prompt very polite and did a very good job storing my furniture and boxes. I would recommend their services to others.Wayne B.
Customer did not leave a comment.Tim D.
Customer did not leave a comment.Joseph F.
Such an easy processWilliam E.
Customer did not leave a comment.Darren M.
Customer did not leave a comment.William P.
For me it was a matter of total convenience. This location is a large Service Station with fuel to refuel the van as needed upon returning it. Other locations leave you to have to go elsewhere to refuel. Should you forget to do so, it can be a nuisance to have to run back out, refuel and go back again. It is all done right here!John D.
The dealer at Ocean Tech was very accommodating. I initially needed a pick up truck but there were none available on site. The dealer told me he would call around to see if he can get me a pick-up. I called back and changed my order to a Van. The van was on site. I was in and out of there within 15 minutes. Recommend this location to all. Very friendly and professional.FRANK F.
Customer did not leave a comment.Matthew M.
Everything was perfect at this location for me!bernadette S.
Customer did not leave a comment.Michael C.