Customer did not leave a comment.JAMES B.
Customer Reviews for Ogles Storage
(U-Haul Neighborhood Dealer)
Columbus, IN 47201
(Closed from 12-3 for deliveries)
Services at this Location:
- Monday - Friday:
8 am - 12 pm / 1 pm - 5 pm
- Saturday - Sunday:
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jennifer T.
I rented a trailer for a few hours and had no issues. The associate was very helpful.Roger R.
Rented truck online and everything went great!Heath T.
Customer did not leave a comment.Larry J.
Customer did not leave a comment.Courtney R.
Nothing at this time.CHARLES I.
Customer did not leave a comment.Greg L.
Friendly staff, and quick and easy pick up and drop off. Would use them again with out question.Mike C.
I took pictures of where I parked but I did not have pictures and f where my truck was parkedMichael S.
Easy and fastMelissa B.
Customer did not leave a comment.Rich W.
Customer did not leave a comment.Steffan Z.
Customer did not leave a comment.Ashley T.
Customer did not leave a comment.STEVEN B.
Customer did not leave a comment.Joyce r. | Overall Experience
Unit was dirty. Had a scrap piece of carpet inside and had to be swept before we loaded it.David D.
Everyone was very polite and helpful.Kimberly C.
Customer did not leave a comment.LouAnn S.
The equipment was clean but the wheel hub assembly was not safe enough to drive. After calling the U-Haul maintenance line we were able to have it replaced. This put us a few hours behind but the maintenance repair guy was great and the follow up with U-Haul was also great.Kristina T.
I did the check on my phone, I had the fuel set to full. My finger must have slid it over a notch & I have been charged for a non full truck. If you hit back during this process it take you all the way to the beginning. Maybe have a last verify page where you can go edit specific sections. I did include a picture of the full gas tank so maybe I'll get refunded that $10 in full otherwise oh well.Ashlynn R.
Customer did not leave a comment.Sarah D.
I had to travel here because the location I had reserved the truck at two weeks prior didn't have what I had reserved. This added almost 2 hours to the moving process.Christopher C.
I arrived on Sunday, coming from Georgia. A staff member told me if I had any problems, call and he would come over. I had written code down wrong..called him, got it figured out but he came anyway just to be sure all was okay! Very pleased with their service and would definitely use again!Deborah N. | Overall Experience
Truck steering is worn out at 157000 miles. Wanders all over the road.Lawrence G.
Have better dropping off instructions.Crystal J.
They were awesomeGregory A.
Customer did not leave a comment.Jack D.
Make sure the no smoking sticker is not over the dash lights. I didn't know the reason that the truck was so slow to accelerate and burning so much gas was that the tow package was turned on. It wasn't until I was gassing up that I realized it had been on the whole time when we didn't need it. Having stickers placed on the dash glass is not a good idea for so many reasons!Renee F.
Customer did not leave a comment.Karen B. | Overall Experience
Customer did not leave a comment.Jahna S.
Well I scheduled for a location closer to me . A d when time came they scheduled put of my way . Soni ended up having to pay more because of milageHeather C.
It was a huge inconvenience to have to pick up the Uhaul three counties from where we originally reserved it. I was not notified of this change as well.serretta G.
Drop off only on a holiday -- no personnel present.Roger H.
Everything went very smoothly and professional!! Thank you so very much. We will be using it again in week or so.Amy V.
You fucking such. You gave a truck away in Bloomington that I reserved and had me drive a truck from Columbus indiana to Bloomington. I had to pay for the gas to get the truck to the town I originally had reserved a truck. Also picking up the truck your employees were rude to me. The whole experience was god awful and I would warn anyone to not use uhaul if possibleHunter K.
They need a keys drop box.Oscar S.
Clean and wipe down inside of cabs. Especially in this day of pandemics.Glenn M.
Customer did not leave a comment.Mark G.
The truck cab was littered with trash and dirt. The back of the truck had some kind of oil on the floor with trash in the back as well. I had to stop loading the truck to clean my personal belongings and I had to completely clean the floor of the truck. I was not at all happy with this rental service and I will NEVER rent a truck from them again and I will NEVER recommend this place to ANYONE!!!Shawne G.
Trucks were dirty and when I pick up my truck the fuel tank cap was hanging. In addition, I fueled my truck to the specified area before returning a they still charge me for it.Marcos S.
Customer did not leave a comment.hope S.
Customer did not leave a comment.Howard F.
Customer did not leave a comment.Timothy H.
Vehicle was clean however vehicle has front end issues. Steering is all over the place.Robert M.
Middle seat had chocolate on it but other then that it was greatRonald S.
I reserved a dolly and other stuff, but the location was closed, so I was not able to pick thoseMario G.
Nice service..Senthilkumar S.
Customer did not leave a comment.Vanessa E.
Customer did not leave a comment.John C.
Customer did not leave a comment.KEVIN W.
Customer did not leave a comment.MARK W.
Customer did not leave a comment.dana M.
Customer did not leave a comment.ke H.
Customer did not leave a comment.Chris W.
Do all things required to verify driving record of driver, credit check and what have you prior to the time to pick up so we do not have to stand outside in the weather while you get your ducks in a row. This experience was awful. In addition to all that, I was told i was given mileage in the price of the rental but i still had to gas up the truck even though i asked about that specifically when i made the reservation.Adam H.
Customer did not leave a comment.Leann P.
The online/mobile process was so easy and convenient! 10/10 would do again!Daniel R.
Customer did not leave a comment.Deborah E.
A/C did not work, radio could not get over 3db, no winsheild washer fluid, bad wipers and the program cannot detect location even with location turned on to pick up and drop off.Mark H.
Customer did not leave a comment.Sean M.
Customer did not leave a comment.John S.
Customer did not leave a comment.Jordan B.
AC was not workingVasudeo S.
Very friendly customer serviceThomas F.
Customer did not leave a comment.Tiffany C.
Customer did not leave a comment.Chad J.
If I request a van a week before I think one should be brought in. I deliver for a customer and they have fresh flowers thus they were not happy to see me show up in a boc truck vs van.Aaron H.
Customer did not leave a comment.Gabriel G.
Customer did not leave a comment.ROB C.
Service is good.. Working hours need to increase..DEVAKUMAR R.
Customer did not leave a comment.Ronald J.
Customer did not leave a comment.Chris C.
Customer did not leave a comment.Darrin K.
Customer did not leave a comment.Kaitlyn W.
The unit was a little dirty inside the box and especially over the cab. Maybe make sure that the unit is checked for cleanlyness before it is rerented.GORDON L.
Customer did not leave a comment.Keith N.
Very friendly staff who will take time to come up with a solution to meet your needs.ALFRED S.
Price was way over what I was told..Zachary G.
Very simple and easy Mobile check in and very reliable Uhaul will always be my absolute Go To truck rental!Jillian L.
Customer did not leave a comment.Todd H.
Customer did not leave a comment.MELANIE C.
Whomever your customer support rep in Indy is called and was extreamly rude. You could tell this lady had no manners and was not from the Columbus locationTIFFANY E.
Customer did not leave a comment.Jewell T.
The guys ROCK!Anita M.
Having to go through two lots in the cold and rain was less than desirable.Clinton W.
Customer did not leave a comment.Carlos S.
Super friendly staff always helpful getting what I needTIFFANY E.
Customer did not leave a comment.Joel G.
The truck was fairly dirty and had a lot of large trash in the back which I didn't notice until I was home.Daniel F.
This place had two small and packed parking lots. Uhaul should visit or review locations. This is the second location in Indiana that were a pain to attempt to park trucks and trailers. Otherwise it was alright.Jonathan H.
Customer did not leave a comment.MARJORIE A.
Very friendly and helpful staff at this location!ALFRED S.
Customer did not leave a comment.Susan B.
Friendly and kindDavidandAmy B.
Everyone was helpful, kind and professional. Great quality customer service.Archele H.
Customer did not leave a comment.SWAPNIL K.
Customer did not leave a comment.Susan C.
Customer did not leave a comment.ANSH P.
Customer did not leave a comment.Vincent W.
Customer did not leave a comment.charles D.
Customer did not leave a comment.JOSEPH A.
Customer did not leave a comment.ROBERT D.
For the older generation I found the door difficult to open due to binding and sticking. Perhaps annual maintenance of lubricating and ensuring proper and smooth door operation.Charles C. | Overall Experience
A very good experience with these folks! Always helpful and friendly. Would recommend!Kathryn J. | Overall Experience
Everyone was very friendly and helpful.Christine R. | Overall Experience
Had our storage unit for 3 years while out of state. Our stuff was safe from weather related issues and secure from theft. Staff was courteous any time we called. Would rent from again and would recommend!Don M. | Overall Experience
Customer did not leave a comment.JESSICA M. | Overall Experience
Really enjoyed all the support the staff gave.Kipp B. | Overall Experience
Real nice guys i talked to helped me out.clean and easy to get in and out of the facilityNatasha M. | Reservation
I didn’t end up moving in to a unit here but everything seemed in placeAndrea L. | Reservation
Nice staffMadeline L. | Reservation
Ogle rentals was great to work with. Worked with them personally instead of going thru uhaul.Lesley S. | Reservation
Great facility, friendly staff, very accommodatingTricia R. | Reservation
Everything was goodJ Haedyn S. | Reservation
Ogle's is well maintained, online rental is easy, and there's a good selection of units. Definitely wouldn't mind storing my property there!Cathy F. | Reservation
You where super. And Joshua was very helpful! I would recommend you to anyone that was needing storage. Thankyou again!!!Jacqueline B. | Overall Experience
Polite staff. Good and fast.Privacy R. | First Impressions
Office is only open from 3-5 pm. This small detail was not mentioned over the phone nor anywhere on the website for this facility.Privacy R. | First Impressions
I have no problems or concerns.Privacy R. | First Impressions