Excellent customer service. Thank you
PAUL L
Customer Reviews for Ohana Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Air Conditioner in truck not working.
Nathan MVery convenient
MARK DI do, i love uhaul but its too expensive, bruh we used only 7 miles. Gas is $30?!! On 8 miles.
Richard JI had such a great experience from pick up to drop off. Such an easy process and staff was very helpful and on it. Mahalo!
Sarah BSuper friendly and helpful!
SCOTT RThe truck I rented appeared to have an inaccurate fuel gage. Before returning the vehicle, I filled up the tank. I say this because the pump cut off the flow of gas after approximately 3 gallons. I had driven a total of 10 miles as recorded on my bill. The fuel gage, however, continued to report a level of just under 3/4 full, the same amount that I started with. I reported this to the staff when I returned the truck as well.
James BLadies in the front office was wonderful.
Marian PEverything was done professionally and the staff was very friendly.
MICHAEL KGreat customer service, easy check out and check in.
Utahna TThe ladies at the Ohana Storage facility were all super nice and efficient. Upon initial inspection of the cargo van we noticed the left front tire was deflated and required our putting air in it before we could start our business. It would have been nice if we didn't have to do this, so I will say it was not well maintained. Having equipment in safe condition is of course most important.
Sheila SVery good
Kenny MThe customer service was excellent!!
Wilhelmus VCustomer service was great just the van was dirty at pick up but I didn’t want it to be a issue so I just said everything was fine
Christopher II loved renting uhal its fast and easy
Chloe KPrevious renter broke the seal on the padding. We didn’t notice at pick up and was charged for it when we returned the vehicle. I was told to call customer service for the refund. Seems like a lot of effort for $5
Lokelani JSuper fast process and friendly, helpful service.
Steven cIt was my first time using u-haul's service. Jenny, hopefully I spelled your name correctly, was very, very good with helping me obtain the vehicle that I wanted, she gave excellent customer service and I will definitely use this service again when needed.
Norman MJenny was wonderful, very helpful and patient.
Haulani F