Terrific personnel, polite, helpful, informitive
Cy A
Ohana Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Honolulu, HI 96819
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe customer service was great and we were running a little bit late coming back, and they were very helpful extending our time. Yeah, overall great, very nice family atmosphere and just friendly and affordable
Jackson PAs we returned our rental, we couldn’t find the online website to take pictures of our rental.😡We did take all the pictures filled up all online before we checked out. As we returned we couldn’t find the website again frustrated we didn’t wanna be charge the $20 We did put gas.
Pulonga PI don’t know the name of the front desk person at Ohana Storage but they certainly made the name feel like truth. I showed up after another company had cancelled my reservation unexpectedly and the staff member took care of making me a same day reservation, called me when the vehicle was actually available early and helped me out with a stuck piece of trash when I brought it back. Wouldn’t leave a car parked in the neighborhood but staff and service 10/10.
Kenneth HWhen I returned the truck, at 6p nobody in the office or customer service anymore. I was not informed that returning the truck is using the app. It was on time there was a guy returned also the rented equipment they had so he helped me, went to the App store then download the uhaul app. I can't follow at first but the app guide me to do the returned, I saw a person came out from the office entrance and asked help but she said she don't know because just an storage worker, again I went back to the app until I did it right, the worker you have said if I can't follow the return procedure on app I will just drop the key on the drop off box but I will be charge with another 1 day ($20). Good that it went thru and I get the rental receipt... my concerned is how about a person renting is not really good on AI or advancement in technology!
Edward S