The agent was kind and helpful. Perfect customer service.
robert s
Customer Reviews for Ojai Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Knowledgeable, patient, kind customer service
SABRIGA TExcellent service... staff was friendly and helpful
Van RI dropped off the truck after hours, so I had no contact with the staff. However, my experience with the drop-off after hours check-in went seamlessly. With that said, the staff is doing their job very well. THANK YOU.
Sherry DI like locally in Ojai and use the moving services of Ojai Self Storage often. (I'm also an apartment manager and recommend them). The are *always* helpful and wonderful. More Blessings, Diane
Diane SGreat personal and service.
Linda BOnce again, they came through for me! A+ !
Caroline VI'd reserved a larger U-Haul from a place down the street, but they had a Haz-Mat incident just before I arrived and were closed TFN. Ojai Self Storage (where I had rented a van once before) was able to pull up my reservation, transfer it to them and get me a van at the last second. I would rent from them again!!!
Caroline VDrop off was quick and easy
Morgan SIt was a great experience fast and friendly!
Todd FEverything worked out better than expected.
ALFRED PGreat
Linda BTracie got me in to the truck and on my way very quickly. Very fast and friendly service.
KEVIN MThe location and staff were absolutely amazing! The van was in perfect condition. The only challenge is the website signing up and signing in…it takes far too many steps and is much easier to speak to people in person, which thankfully I had the ability to do!
Greyson KInstall backup cameras on the vans for safety
Adam G