Customer Reviews for Olivo Advantage & Company Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Olivo Advantage & Company Inc

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Lillianna D. on

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Did not have the proper size truck after the reservation was confirmed and made me go to a different location.

Michael M. on

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Jason A. on

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Sabrina M. on

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This has been the worst experience. Uhaul could not find the truck that I dropped off and made it my issue by having to call them back 3 times, stay on hold for an hour total atleast, and then stole money out of my account because they couldn't find the truck, and now I can't get a hold of anyone to fix the issue, and when I finally did she hung up on me. I will never use uhaul again. This is completely unacceptable. Not only that the representative I picked it up from was really rude and not helpful and mismarked the gas sheet by a quarter of a tank.

David C. on

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I had a 10am appointment and the person didn't show up until 1030am. She was nice enough after she arrived, but the whole experience turned me off to uhaul forever. I've been a costumer for 30 years and I made the reservation at the location down the block from my storage unit. A few days before I was to pick up the truck and trailer, I was informed that I had to drive 10 miles to get the truck, then to another location to puck up the trailer, costing me more money and time. This was not the fault of this particular dealer, but couple the frustration of having to travel out of the way to get the equipment with the person renting me the truck being a half an hour late has soured me. I will no longer do business with a company that changes the reservation locations. What's the point of making a reservation weeks in advance?

Jennifer M. on

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When customer had appt to pick up store should be opened not having customer waiting almost an hour for office employee to come to work!

Felix C. on

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Nothing everything went well

JOYCE O. on

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William G. on

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WILLIAM G. on

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Jesus N. on

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Karial L. on

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I had to wait 1 hour to get my truck that I reserved online. I was handed the keys and no one verified the info of the truck I was given. I was called later that day and asked the mileage and fuel. When done, I cleaned the truck out and returned it the way I received it. With no notice, theyl charged me $25 for cleaning the truck that was already clean. Worst Uhaul experience I have ever had. Disappointed in every way.