Rude and charged me for dropping off truck at different location she was really angry at me for that rude rude rude and I want my money back that she changed me for not returning truck on time but I did bring truck back and took pictures of everything Just dropped it off on time at different location sorry
Michael O.
Olivo Advantage & Company Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tampa, FL 33604
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Customer Reviews
- 5.0 Average Customer Rating
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5 stars for the manager at this location, she was courteous and helped me checkout the uhaul truck. Language barrier might be an issue here for some since the person manning the front desk did not speak English.
Nadim J.Location worked fine as a vehicle drop-off.
Ryan M.Did not have the proper size truck after the reservation was confirmed and made me go to a different location.
Lillianna D.This has been the worst experience. Uhaul could not find the truck that I dropped off and made it my issue by having to call them back 3 times, stay on hold for an hour total atleast, and then stole money out of my account because they couldn't find the truck, and now I can't get a hold of anyone to fix the issue, and when I finally did she hung up on me. I will never use uhaul again. This is completely unacceptable. Not only that the representative I picked it up from was really rude and not helpful and mismarked the gas sheet by a quarter of a tank.
Sabrina M.