Very professional and knowledgeable. Very polite and courtesy. Gave me direction to get to my location a different and easier way.RONALD P.
Customer Reviews for Omnibus Thrift
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Cold and trashy store ---kinda sketchypegi J.
Customer did not leave a comment.Sanda M.
Customer did not leave a comment.Mike S.
Customer did not leave a comment.KENNETH L.
Customer did not leave a comment.Thearcaie S.
Customer did not leave a comment.Ivy G.
Customer did not leave a comment.Monique W.
It was raining, but the operator, James, had moved the car carrier under a cover so that we could stay dry while we hooked it to my truck. Thanks, JamesRobert B.
Customer did not leave a comment.Jeff M.
Very Nice People at this location.Kenneth K.
Always there when I need them. I'm a repeat customer that will return every time I need to rent a trailer. Location is great.James J.
Customer did not leave a comment.Lindsey Ann S.
The dealership is handy and I can easily swing by after a phone call and rent the 5x9 trailer I prefer.James J.
The AC didn't work. I was suppose to have an appliance dolley but no they gave me a utility dolley useless. I was also suppose to have more miles than I did but no. I have used uhaul at least 30 times and this was the last time I will ever use it. EVER!!!Kenneth S.
It's great having a dealership so close. I am in and out fast, and for the record, I am a repeat Customer.James J.
Mr Owens called me 1 day before pick up to ensure that I was aware that the scheduled pickup location had been changed. I was not aware and thanks to his consideration and professionalism my pick up experience was satisfactory. I resented the pickup spot being changed without notification. Mr. Owens resolved my resentment and because of his action I will use the truck rental service in the future when needed.Riis S.
Customer did not leave a comment.Crystal P.
Customer did not leave a comment.Ricky M.
Very nice gentleman. I just don't think Uhaul educates the locations enough. I entered the drop off location on my reservation online, because it was the best for my destination, he changed it when I picked up and told me I could drop it off at any location I chose. When I went to the location I originally reserved, I was told I had to go to the one he picked. It was a real pain getting there. Had to buy additional fuel and had to detour due to road maintenance.Barbara G.
Try not to rush the customers to bring it back (th u-haul) with in so many hours when the movers know for sure it will take at least two days to move.MARVELL J.
Customer did not leave a comment.Timothy K.
Customer did not leave a comment.Bobby A.
Service was great.. friendly.. helpful.. thoroughDwight S.
Customer did not leave a comment.Alan L.
Customer did not leave a comment.Laurie B.
Customer did not leave a comment.Daryl J.
Really nice people..I see no need for improvement.Karen G.
James is a very courteous and conscientious small business owner. I definitely recommend his shop.Stephen B.
Great customer relations.Gary L.
Customer did not leave a comment.Gary L.