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DAVID C
Customer Reviews for One Stop Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy in and out
JEFFERSON Rno safe for parking
zelealem GThanks
SONIA PGreat service
ANDRES CEasy in and out thanks
OLIVIA FVery convenient
DIANNA HMy reservation was transferred here because the previous location forgot to leave the keys in the lock box. When I arrived at this location, it was closed even though it was supposed to open at 8 AM. I was there at 7:55 and they did not open until 830.
Gabriella GYes
JULIO GBack of Uhaul truck reeked of beer and marijuana. Beer was spilled onto the floor so we had to put plastic down before transporting anything. There was also opened cigarillo all over the floor.
TERESAANNE HGood service convenient
RAFAEL GConvenient
JAMES SGood service
KAYLEY KThis truck smelled very bad--like cat urine.
LARRY CFriendly customer service and hassle free.
INGRID AGood service
CLAUDIO AAlways good this location
JAVIER MFive starsss
JULIO GGreat service
ANITA GThanks. Everything was good no complaints. Van was great.
BRIAN OThankssss
MARTHA SSolid good location very well managed
ANITA GGetting scammed with overcharge. Got charged for 4 gallon of gas when driving only 14 miles and both the shop and uhaul customer service just blames me saying I didn’t gas up when the meter didn’t move because the distance was so short and the uhaul wasnt fully gassed to begin with
KYO KThanks
CRISTIAN HVery convenient location
raminder gGood rental
PABLO B5 star
MOSTAFA SGreat service
PARAMJEET SWe were over charged for 11gallons of gas for over $70 and we didn’t even use all the mileage included. We will call with a dispute.
Vanya LFill up to the 3/8 as i calculate with onboard remain mile. But still get charge for 3 gallon . Where is the way to check whether the car has how much
HAOWEN ALocation is at a convenience store. The computer was down, but they were able to bring up on phone. I liked that they had what I needed. People very friendly.
Mary HI love U-Haul is a easy and fast and affordable
ANA RGood customer service
Edwin APerfect help
Robert PI had a reservation. I was in and out in less than ten minutes. I would reccomend this location to anyone needing to rent a van or truck.
STEVE WGreat customer service! Clean and well maintained vehicle satisfied my needs.
joshua jGreat
MIGUEL AVery helpful
SARA AHuggly recommended, fast and friendly
Edwin RThe attendant at this location was great. I originally scheduled a pick up in a different location and when the truck was not available Curtis tremendously helped us by securing another vehicle in a different location. Thank you so much!!!
elizabeth vNice people work at this location so yes I will go back so I think it went rather smoothly
Lawrence AMan at the counter was very nice and helpful.
Francene IManager was very helpful
Julio R👍🏽
Julio C2 minutes of 91 freeway easy
Ion AEasy transaction
Gabriell AVery helpful
Jack KThe van that was rented to us had a bad alternator and broke down during our move. As a result we were unable to complete the move and make full use of the time we rented the van. We had to call roadside assistance for someone to come and put in a new battery to allow us enough battery juice to drive the van back to the location.
NZOLA DConvenient
Julio CWhen I went to pick up my original reservation they let me know it was not available and I would have to go to a different location.
Jose AAlways give a discout without customer asking.
MARIO DWe reserved online to pick up a truck near our home in Lake Forest. The day before our move we were notified they did not have the truck so we would have to drive to San Juan to get it. 12 hours before pickup we were notified again that we would have to drive to fullerton to get the truck and they opened an hour later then our scheduled pickup. We went ahead and got the truck in fullerton which was over 40 miles round trip, then dropped it off in Murrieta when we were done. Uhaul then charged us for going over the mileage even though that extra milage was the distance it took to drive from the new fullerton pickup to our house. The fullerton location was a liquor store that also rented uhauls. Not a favorable experience at all.
Baylie VHelpful
Daniel RGreat service
Ion AThank you!
Cinthia C5 stars
JOSE CPerson incharge is very helpful and friendly
Adriana AThe workers need to understand what the customer wants I need a rental for two days but unlimited mileage so .I got it I though when I came to return the truck I was told I owe them $175. Are so more for the mileage something went wrong and I refuse to pay it was a misunderstanding between me and them and he told me don't worry about it pay the next day or whenever so I figured he was wrong that's why I refuse to pay for the mileage it was to be free mileage case closed.
Myron GEasy location
jake eOk
GRISELDA VThanks
Maria IAwesome service
Jorge SVery convenient location thanks uhaul
Jesus MRemi/Remy at this One Stop Market location is fantastic. A total mensch. Professional and kind. Will go here from now on.
Venus KThis location should be closed. Poor customer service and parking lot is not truck friendly for most of the drivers.
Alex CGreat service 5 stars
Daisy C