Friendly helpful service. And wow - the cargo van drove like a dream and held a ton of stuff. Exactly what I wanted.
DINAH S
Customer Reviews for One Stop Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Cliff, provided wonderful customer service.
Chris QExcellent experience at One Stop Shop. When I showed up at the main U-Haul location in Oak Harbor all cargo vans were taken, but the staff there went out of their way to check availability across their network and sent me to Cliff Williams at One Stop Shop on Ault Field Road. Cliff had exactly what I needed. There was a small mix-up on the return date — the booking showed one day but I needed two. Cliff called me at my hotel to let me know, I explained the situation, and he added the extra day without any fuss. That kind of flexibility and good-faith customer service is rare and genuinely appreciated. The van was comfortable to drive and handled well on the highway. Online billing was straightforward and easy. I used the van to transport artwork for a solo exhibition in Burien — 58 collage pieces across nine storefront windows — and everything arrived safely. Would absolutely rent from Cliff again.
Gary GGreat communication stand professional. DRJDC
Jess CI didn’t use the hand truck or the pads and they were in the way when I was moving and had to put the hand truck out of the way. Then I got charged for the hand truck because the seal was broken. Wondering if I can get that money back?
robert sGood service with no hazzles.
MARSHALL JOne stop shop was very kind.
Kimberlee AService representative was courteous, patient and very helpful
John BCliff is the man!! Very professional and friendly. Will definitely be only going here for my rentals
ARIANNA DJust keep up the great service.
SHERYL SCliff was wonderful! He met me at the location early so I could get my van before he even opened. Good experience all around!
BECKY BSmall location, but transaction was managed very well and met my needs for a trailer
LEE KClif does an outstanding job of supporting us each time that we use U-Haul. We are a small business and we utilize U-Haul trucks for our overflow business and Clif goes well out of his way to make the process a breeze for us to rent a truck or extend a rental or source an alternative vehicle.He's just really proven to be a valuable business partner.And we will continue to use u haul for that reason.
DAVID MKeep doing what you're doing! Cliff is a great guy and a fantastic representative for the UHal Company. Great attitude, kind, and considerate.
EARL M