Super Helpful and friendly
GARY H
Customer Reviews for Open Road Mini Parts Sales And Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was overall clean, however it was an older vehicle that did not seem to be well maintained. The seat belt was questionable, the door did not lock with the key, and the truck seemed to have a really hard time on the interstate. We have rented many different units from U-Haul and from many locations but have never had any actual concerns about the operation of the vehicle ahead of this one. I don't think the location in total was bad it just seems to be the oldest truck they had.
SHAWN CSomething in the trailer is causing the rear 2nd axel tire to become flat. I caught two flats within 30 minutes on the same tire
THOMAS HIt was easy to find the location. It was easy to pull out and back in.
MARIA GPicked up trailer at 1023 and drop off at 1604 and charged twice
Shawn WVery helpful, nice & friendly staff!
MICHAEL HRude ass mfers!
JESSICA DAll good
TOBY FThe floor of the uhual was dirty. Staff very friendly.
SHELLEY WThe staff at this pick up location was more helpful and friendly than any other I have experienced. Weren't 4-5 trailers a year and this was by far the best experience.
James TThey were very nice 😊 in and out, no problems. I will rent again😊
Joe DOpen Road Mini was amazing. Owners we the best.
NICHOLAS S