Terrible customer service. The guy that helped me was yelling at me and very unprofessional. Would never recommend going there again. The rental truck was dirty and was worn down. Didn’t even know if I was going to make it to my location.
Ryan G
Open Road Mini Parts Sales And Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Haslet, TX 76052
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How U-Haul Reviews WorkAlways great to work with them.
Anne BQuick and easy
Kashonda HThe male worker/owner/mechanic. He was very rude and aggressive. Zero understand of communication. I had to reach out to U-Hauls personally after been treated by him. All because I rented a truck for a full day which was noted. On top of that the original key box didn’t work. I had to get another code for another truck. Now this truck is blocked in by a lil (POS) car in the front and another U-Haul truck in the back. The night is not going good. Had to call U-Haul back because this place is actually closed. U-Haul gives me another code for the truck behind me, so I moved it to get the truck I rented because of the size I needed. I did all of that and moved all my equipment from FoodieLand and stored it over night. To wake up to treating phone calls of theft and been reported to the local authorities by the male worker at this establishment. I reported him to U-Haul. Seemed as if he got chew out for not fixing their key boxes and he tried to argue that the truck wasn’t blocked in. He was just an (A)hole. I hope he is fired and no longer work there and if he is an owner. That they lose their dealer privileges. All because of him.
Lester NAlways great to rent here
Nicholas S