"Were the personnel helpful?" -- I answered "No" only because there was no personnel. It was a DIY / app drop off. It worked out fine.
Jason B
Customer Reviews for Orblynx LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We ordered a furniture dolly and paid for it but they gave us appliance dolly which we didn’t use and still paid. They didn’t informed us in advance and no resolution was given. Also, the truck wasn’t that clean.
Kevin STruck was fine, but I ordered furniture dollies online, got blankets instead. nobody onsite to fix the problem. Had to buy dollies at Lowe's. Got charged for the dollies even after calling and saying I didn't get them. Could barely understand the guy on the phone. Not an English speaker.
James GNo help from employees, asked to back into a spot that was too small with no assistance. Impossible to take necessary photos after parked
Larissa HI was expecting a discount.. I had rented many times before & the 10ft was $80..
Rita LI was quoted $19.99 for a day. I used the truck for less than an hour and I was billed $61. I will not pay this bill!!
Darryl JBe open. Be on time. Have clear instructions.
mark rThe truck was very dirty inside and out. I had a $25 cleaning fee. I suspect that the person before me also had the fee, but the truck was very dirty.
Kurt SThe 26’ truck is a Beast!! We packed it to maximize and it performed outstanding. Thank you Uhaul.
CHARLES WDidn’t receive furniture dolly which made my move far more difficult wasn’t given a drop off location forcing me to drive to 3 different locations and waste hours in LA traffic
JOSEPH G