Change all these people in this place nobody show me where is tge car it tooks me 29 min to find it when i return it back somebody take the key which checkout tge car then charge me more than double millage
Yasser A
Orblynx LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Forest, CA 92630
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Seemed like a very random pickup location in a business center. All went very smoothly and efficiently.
Gregory SI got charged for 3x the amount because they said I never returned the truck. Very confusing instructions on drop off and kept calling me every day wasting my time on the phone telling me I never returned the truck. Very stressful, poor service, not understanding or empathetic, never choosing this business again, save your money.
Ariel MSignage! No idea who to speak to for keys. Reps not available easily - no one in store knew who to ask.
David BThere was a guy in Lake Forest who does woodwork. He did not work for UHaul but helped out someone who did work for UHaul but wasn't there to help us. I am beyond disappointed in UHaul and the service we received. They told us they had a 15 ft truck for rent IN Rancho Santa Margarita, it was NOT there for us when we went there. Then finally, they did have a 10 ft that wasn't enough BUT did help. The main service people (Annie) was way less than helpful. She kept saying they tried to get us via email and text, and I told her I was DRIVING and could not intercept their mistake. So we went all over town and finally got one in Lake Forest, luckily the guy who didn't work for UHaul helped us.
BRIAN K