We ordered a furniture dolly and paid for it but they gave us appliance dolly which we didn’t use and still paid. They didn’t informed us in advance and no resolution was given. Also, the truck wasn’t that clean.
Kevin S
Orblynx LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Forest, CA 92630
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Customer Reviews
- 2.5 Average Customer Rating
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Truck was fine, but I ordered furniture dollies online, got blankets instead. nobody onsite to fix the problem. Had to buy dollies at Lowe's. Got charged for the dollies even after calling and saying I didn't get them. Could barely understand the guy on the phone. Not an English speaker.
James GNo help from employees, asked to back into a spot that was too small with no assistance. Impossible to take necessary photos after parked
Larissa HI was expecting a discount.. I had rented many times before & the 10ft was $80..
Rita LI was quoted $19.99 for a day. I used the truck for less than an hour and I was billed $61. I will not pay this bill!!
Darryl J