We I made reservations it said I had 99 miles and with my purchase after I picked up truck it dropped it down to 75 and also changed my drop off location farther away so I end up going over miles and had to pay extra.
Ricky R
Customer Reviews for Ottawa Lake Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Personnel was friendly and helpful.
Gayle AExcellent equipment and Ron is very friendly, would highly recommend.
Steven GBeing able to get CORRECT directions from a phone would be a great start! It's a known problem according to the guy who took my keys on drop-off.
ROBERT TGreat personnel- but the site was pretty muddy. It’s the winter in Michigan- so I get that. But maybe put down some more gravel or something.
JOSEPH SPlace was hard to find, they had no one on staff and it was next to impossible to leave the premises. Absolutely the worst experience.
Celeste RAa++
coltin hU-Haul was great! Made our moving much easier!
Stephanie MRon Hurst was incredibly helpful and very professional!!
BRITTANY Y