Customer Reviews for Out A Space Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Out A Space Storage

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GOPAL S.
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Our service was handled by Tiphany at the counter and she was patient, friendly, went over details and made us very comfortable in renting as well as returning. Great job.

Bertram W.
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I don't see anything else for you do the service was excellent. I give you guys a 100%!

Daniel T.
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Convenient pick-up and drop off in a good location made a stressful day a little easier. Great attentive staff handling the reservations. Five Star name definitely fits. Thank you.

Justin Robert Z.
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Very rude at this location horrible customer service

jeff L.
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Customer did not leave a comment.

Desmond E.
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The staff was very pleasant my reservation was handled professionally I'll definitely be using this location again

KEVIN E.
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The process was a bit longer than normal.

JOSEPH S.
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I had requested 2 dozen pads & a flat dolly and they neither stay away from this place!!!

JOSHUA P.
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Customer did not leave a comment.

India R.
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Staff was very professional and supper fantastic with the prompt help in accommodations..

CHINUA R.
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Customer did not leave a comment.

Ariel L.
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Didn't show breakdown of charges when I returned the vehicle. Charged me $7.50 for 2 gallons of gas when i only drove 15 miles plus $1 enviromental fee?

Coreen F.
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The vehicle was filthy. I had to ask to have the back area swept. The cabin was dirty, which was unacceptable in light of the virus that's looming. The buttons for the radio were sticky , the dash board was dusty, the cup holders were dirty, the overall cabin was obviously not sanitary which was very disappointing. Fortunately, I had sanitizing wipes handy.

JAIME P.
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Customer did not leave a comment.

Anthony M.
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This was the first time renting a U-haul from any location. We rented a 10 ft. truck. I would definitely go back and rent from this location. Everything went smoothly and the vehicle was there, clean and even had a hand truck in the back. It was a very positive experience.

Joseph H.
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John was very helpful nice & professional

Elizabeth D.
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Questionable pricing, customer service ended a live chat with me without speaking to me

Sandra G.
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Keep up the excellent service!! You are doing GREAT!!

Rabindra P.
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Very very quick check out process once you do everything on the phone, it took 3 min, in and out and also quick drop off, and the staff were excellent, thanks

PANFILO T.
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Customer did not leave a comment.

Jonathan E.
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The workers appeared to be bothered and a bit annoyed rather than welcoming. The service was good but thanks to U-Haul not “out A space storage”.

POTASSO D.
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Customer did not leave a comment.

Bennie M.
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Customer did not leave a comment.

Toshi F.
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Very nice and polite. I will always go to them. I value polite people.

stephanie D.
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Customer did not leave a comment.

cynthia D.
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Customer did not leave a comment.

Jaime P.
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Carol H.
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Customer did not leave a comment.

PHILLIP G.
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Although the vehicle itself was clean, and practically brand new with only a bit over 2K miles, it had snowed the night before and I had to clean the snow and ice off the windows. The personnel at this office were very nice and accommodating, but it was a little inconvenient to be the one to clear off the vehicle. I was told the vehicle came in the night before and I arrived shortly after they had opened. I believed them and didn't fuss over doing it, but I would be remiss if I didn't mention it here. Mainly because I believe, similar to rental car companies, uHaul should provide those ice-scrapers particularly in vehicles in the northern states. One of the guys in the location lent me the one from his car and a broom from inside the store. Otherwise... all was great. This vehicle gets excellent gas mileage, handles well and it's a big plus with the back-up camera. Wish it had bluetooth for the phone and a USB port or a 12 volt a/c plug.

Esther S.
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Customer did not leave a comment.

farooq I.
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Customer did not leave a comment.

franklin C.
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Customer did not leave a comment.

Leslyn S.
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Louis L.
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Fabiana C.
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No complaints at all. I was happy that this location was open on a Sunday. Very professional.

JUNETH W.
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Customer did not leave a comment.

Dominick C.
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Air Fresheners!!!

Howard W.
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Customer did not leave a comment.

BOB J.
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The truck was old and the air conditioner did not work

RAMON O.
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Fast & easy

Katrina G.
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Customer did not leave a comment.

Brian C.
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Nothing

Messiah B.
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Customer did not leave a comment.

Waqas T.
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Customer did not leave a comment.

Tasha C.
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Customer did not leave a comment.

Tatyana S.
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I picked up the van & there was no dolly like I requested. The facility was closed, so I wasn't able to ask for one. Then upon inspecting the van, there was spoiled food in the back, animal feces and dirt. The van also smelled horrible. As soon as I turned the van on, an indicator came on that the right rear tire had low pressure. I had already paid two workers to assist me that day with moving items, and had no choice but to take that van as they couldn't assist me any other time during the week. Was literally the worst experience ever!

Shenika B.
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Very convenient!

Glenn F.
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Customer did not leave a comment.

Kamaila H.
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Customer did not leave a comment.

Frank P.
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hugo C.
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John Z.
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Staff is courteous and quick.

VIRCINIA I.
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The moving blankets we reserved were not available when we picked up our truck. Staff tried to locate at other facilities but were unable to obtain. We had limited time to load our truck and this definitely was a drawback.

Alan C.
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Customer did not leave a comment.

Josue S.
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Hours available

Moshe B.
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Keep up the great work. Great service. Very polite and helpful. A+

Nancy S.
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Customer did not leave a comment.

Rebecca O.
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Thomas B.
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Jacqueline M.
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ELIZABETH G.
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Customer did not leave a comment.

KATRINA S.
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Customer did not leave a comment.

adam P.
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Customer did not leave a comment.

TARA B.
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igor F.
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Customer did not leave a comment.

clifford R.
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Everything was great clean store conscientious employees and clean equipment it was fast and easy well done

Jennaya N.
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NOTHING

JORGE V.
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Customer did not leave a comment.

Travis B.
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joe L.
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Mariusz J.
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david P.
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Make sure gas tank is checked before truck is rented out. I signed for a full tank and it was only 3/8ths full.

berkeley J.
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Customer did not leave a comment.

Michael S.
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Customer did not leave a comment.

LISA F.
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The uhaul truck was very dirty on the interior and damaged.

Mirza R.
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Customer did not leave a comment.

Alan B.
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EVERYTHING WAS EXCELLENT

charles H.
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Customer did not leave a comment.

Rhea T.
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Customer did not leave a comment.

Avi G.
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I booked my pickup location however, Uhaul switched my pickup location and I did not realize until I was at the original location I chose. U-Haul had sent me a text notification two days prior but I honestly thought it was a text confirming my original pick up location. I was not familiar with the area and had not memorized the address of my original pick up location. The text should have been more clear notifying me that the pick up location changed.

John G.
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Fast and efficient return process. Friendly staff. Good parking in front of store.

sash D.
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Customer did not leave a comment.

Jaime P.
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great value

edward M.
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Customer did not leave a comment.

sean C.
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I am a steady and repeat U Haul truck rental customer. This vehicle was unacceptably dirty and non maintained. I incurred a $27 expense to clean the inside of the cab of burnt cigarettes, ashes, food, and dirt residue on the seats, steering wheel, console etc. The vehicle transmission and suspension were unacceptable for over the road rental.

anita C.
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Customer did not leave a comment.

Bernadin J.
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Customer did not leave a comment.

Jo D.
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The customer service was impeccable, really nice people. I definitely would rent from them again

Sheila O.
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Customer did not leave a comment.

Joseph B.
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The van had leftover used water bottles in the cab and used zip ties in the back. The cab was not clean; dirty dashboard and coins and dirt in the cup holders. When I started the van at the pick up location, the dashboard immediately displayed that an oil change was due and that the windshield washer fluid was low. There was no windshield washer fluid.

LOUIS M.
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Yes

Rhea T.
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I was stuck in traffic and worried that the store would close before I got there! Luckily they have a key drop off option! What a relief! Will definitely do business with them again! Super smooth transaction!

john B.
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n/a

Gary T.
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Location and service was great as usual. My only issue was the van (and several uhauls I've rented in the past) have been smoked in. For people like myself who has breathing issues which are triggered by smoking or dust etc I would recommend a no smoking in vehicle Claus so we can rent with assurance that people such as myself can do there task without ha in to worry about breathing. I don't enjoy doing extra cleaning that I feel should be done as part of the clean up of vehicles.

Steven S.
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Could give some free miles for long trip rentals But service at 5 star was great

Lydia C.
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Customer did not leave a comment.

JOHN R.
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Customer did not leave a comment.

Justin C.
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Customer did not leave a comment.

zoila S.
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Nothing no problem.

RAVINDRA B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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