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DUSTIN J
Customer Reviews for Outlet Oasis Marathon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Overall easy, staff was very friendly and helpful. Equipment was clean and well organized, the lot orderly and attractive. The only concern was the return, no trained staff was on duty to guide through the return process- the U-Haul android app is, to be kind, difficult and glitchy. I used the app to return the equipment, but was provided no receipt or documentation of the return.
ERIC LThey were absolutely the best I would highly recommend this U-Haul location to everybody
RONALD WNo issues.
CINDY HThe U-haul app didn't register me for some reason at first. The guy at the counter said that he wasn't able to find my last name, but I had the receipts to prove I was at the correct drop location.
HUNTER WThe fact that I spent a small fortune on this rental wasn’t crazy enough. The cab had trash all over and sticky stuff all over the floor. And like random leftover items another person left in the cab. Not to mention there was an ice storm the night before the whole truck was frozen and had no help took me like an hour to make it just so I could drive. Great business model make the customer do everything so you don’t have to. Make top dollar and screw the next guy. Yeah recommend to a friend. Hell no!
JAMIE L