Customer Reviews for Outworn Solutions
(U-Haul Neighborhood Dealer)

22 reviews

1005 W Oak St   Fairbury, IL 61739

(815) 692-6221

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 9 am - 3 pm
  • Sun: 11 am - 2 pm

Services at this Location:

Contact Us

(815) 692-6221

1005 W Oak St
Fairbury, IL 61739

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 9 am - 3 pm
  • Sun: 11 am - 2 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everyone from the customer service on the phone to the service at the counter was exemplary. I cannot recall the name of either agent but they both deserve accolades for a job done beyond well. They both took a difficult move and made it easier through their diligence and friendliness. 11/10. Would recommend any day of the week and twice on Sunday.

colin L. 
Rating:
5.0

Customer did not leave a comment.

Tim E. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Donna R. 
Rating:
5.0

Great experience

Gared P. 
Rating:
4.0

Customer did not leave a comment.

Doug C. 
Rating:
5.0

Extremely friendly and accommodating, could really tell John cared about providing a great experience! Thank you!

JEREMY D. 
Rating:
2.0

Thank you so much. He made our return very easy. Good person and helpful.

COREY S. 
Rating:
5.0

Customer did not leave a comment.

Craig W. 
Rating:
5.0

Location was excellent.

cheryl H. 
Rating:
4.0

Both tires on the dolly were bad which caused us to sit on the side of the interstate for two hours during our six 1/2 hour drive, waiting for a service truck as one of the tires blew out.

TYLER F. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

From the minute he picked up the phone up and well after I picked up the rental unit, John was excellent, courteous and professional the entire time. Very helpful and informative about everything as well. Couldn't have asked for a better experience.

Nathan G. 
Rating:
2.0

Get out of your chair and talk to your customers

CINDY W. 
Rating:
5.0

Customer did not leave a comment.

Alan N. 
Rating:
5.0

The first location we chose canceled on us the day before our move. Very inconvenient but this place was very accommodating.

LARRY R. 
Rating:
5.0

Customer did not leave a comment.

GEORGE G. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
5.0

Customer did not leave a comment.

Michael O. 
Rating:
5.0

John was very informative and helpful.

LYNNE C. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Very helpful

Christian F. 
No reviews have been submitted for this location.

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