Customer Reviews for Owasso Safety Storage
(U-Haul Neighborhood Dealer)

575 reviews

9610 E 116th St N   Owasso, OK 74055

(918) 371-9187

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(918) 371-9187

9610 E 116th St N
Owasso, OK 74055

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

This drop off was better than the original drop off. So muddy I couldn't access the entrance.

Josh M. 
Rating:
3.0

Picked up car hauler went out in morning and it had a flat tire then on the trip another tire blew out

Chase R. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer service very attentive.

Roland K. 
Rating:
5.0

Customer did not leave a comment.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Ray K. 
Rating:
5.0

After explaining the need for the rental was suggested the correct equipment and it was exactly what I needed! Thanks

Craig F. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Kelley B. 
Rating:
5.0

Customer did not leave a comment.

Monte R. 
Rating:
5.0

Customer did not leave a comment.

Justin T. 
Rating:
4.0

Customer did not leave a comment.

Dustin R. 
Rating:
5.0

Nice people. The whole thing was easy and simple.

Heather F. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

Roland K. 
Rating:
5.0

Customer did not leave a comment.

Gerald S. 
Rating:
5.0

Nothing, the people were awesome and friendly. Couldn't have asked for better.

Cindy B. 
Rating:
4.0

Customer did not leave a comment.

JONATHAN L. 
Rating:
5.0

No improvements can be made. These People were kind and patient with Me when I needed the truck longer than I thought and they didn't get upset or angry. They were good to rent from. They didn't make up stupid extra charges. I'd give em more than five stars if I could.

Christ J. 
Rating:
5.0

Customer did not leave a comment.

Roland K. 
Rating:
5.0

Customer did not leave a comment.

Dallas G. 
Rating:
5.0

Need staff to keep windshields cleaner. The truck was filthy, could barely see out the windshield. The check engine light was on. This is not a big deal but the steering wheel was already worn at just over 26,000 miles. I am always afraid of getting blamed for these things even though I take pictures. I would think something like this could be replaced under warranty. Uhaul trucks seem like they are not well maintained and hardly likely to last long. Also I put about an extra $8 in the tank unintentionally and I get told Uhaul does not make adjustments, like they don't make enough charging .89 cents a mile which is garbage anyway since I believe the state allows us .53 a mile to write off

WILLIAM B. 
Rating:
4.0

Customer did not leave a comment.

Lee B. 
Rating:
5.0

Customer did not leave a comment.

Chad M. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

Emilio V. 
Rating:
5.0

Very friendly staff. Quick and painless to pick up the trailer i rented. Lovely people i will definitely go to them if i need anything moving related in the future.

Jaremy S. 
Rating:
5.0

Customer did not leave a comment.

Ernest Y. 
Rating:
5.0

Customer did not leave a comment.

Tom O. 
Rating:
5.0

Great people!

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Caleb W. 
Rating:
5.0

Customer did not leave a comment.

Caleb W. 
Rating:
5.0

Customer did not leave a comment.

Elaine F.  |  Overall Experience 
Rating:
5.0

I have rented from this location multiple times over the years and always satisfied.

James G. 
Rating:
5.0

Easy and just what I needed

Jonathan C. 
Rating:
5.0

Customer did not leave a comment.

Jason P. 
Rating:
5.0

Customer did not leave a comment.

Darin M. 
Rating:
3.0

Customer did not leave a comment.

Kathey J. 
Rating:
5.0

Customer did not leave a comment.

TIM J.  |  Overall Experience 
Rating:
5.0

Second time using this location. Awesome couple. Quick to check you in and out. Efficient, courteous and very friendly. My go to place for rentals.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Danny P. 
Rating:
4.0

Customer did not leave a comment.

Sean C. 
Rating:
5.0

Customer did not leave a comment.

Gary G. 
Rating:
1.0

Customer did not leave a comment.

Brittnie S. 
Rating:
5.0

Wonderful service!!!

Deborah A. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
4.0

Customer did not leave a comment.

Ami G. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

David A R.  |  Overall Experience 
Rating:
5.0

Good people. Great service.

Charlotte P. 
Rating:
5.0

Customer did not leave a comment.

Cindy N. 
Rating:
5.0

This was the best one. I've used anywhere in the Tulsa area. I would definitely use them again.

Janice J. 
Rating:
5.0

Good experience. Will use them again.

Ron H. 
Rating:
5.0

Very knowledgeable, quick, efficient, and real. I will be using this location for future rentals.

Christopher B. 
Rating:
4.0

The location is fine. Difficult to get in and out of. The people that work there were great. Very helpful and friendly. The truck itself was absolutely a piece of junk. Because it was unsafe to maintain speed on the highway we were h able to take a direct path and had to drive backroads which increased the mileage.

Troy B. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM Z. 
Rating:
5.0

Customer did not leave a comment.

Matthew D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RODNEY W. 
Rating:
2.0

Customer did not leave a comment.

Terry J. 
Rating:
5.0

I'm happy with the servic

Chris L. 
Rating:
5.0

The people were so helpful and able to answer all my questions and concerns. The entire experience was exceptional. I would highly recommend this location.

Tanya B. 
Rating:
5.0

The owner or managment arrived before schedule and they were extremely friendly and ready for me to pick up my rental. I want to tell people to fill out the pre arrival beforehand because it made it simplified and easy to pick up my truck and go along with my day.

TYLER K. 
Rating:
5.0

I cannot think of any suggestions for improvement for Owasso Safety Storage. They have my highest recommendation. They are over the top knowledgeable, helpful and friendly. Will continue to use them without hesitation.

Craig P. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

KENDA W. 
Rating:
5.0

Friendly and accommodating

Martha H. 
Rating:
5.0

Customer did not leave a comment.

Susan C. 
Rating:
5.0

Customer did not leave a comment.

Susan C. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

The gentleman that I rented the U Haul from was very nice

Randy B. 
Rating:
5.0

Friendly, and helpful!

Chris S. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
4.0

Customer did not leave a comment.

Randy B. 
Rating:
5.0

Absolutely nothing! Very friendly. Paperwork went smoothly. Easy peasy. Same for return.

sadye E. 
Rating:
5.0

Very nice person

AL S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

I can't think of anything to improve on . These people treated me very well .they were very Friendly and very Professional. They were very informative with information that I need to know . They were efficient on checking out my Vehicle that it met their Standards as for pulling a 6X12 ft. enclosed Trailer. I had forgotten to pick up my 12 pads and the Gentleman loaded them up and brought them to my Home , now this is Customer Service at its Finest .....

Bruce B. 
Rating:
5.0

The location we chose to lease the trailer was easy to find. The folks who work there were super personable and fun to talk to. Next time I need to lease a piece of uhaul equipment, I'll check there first!

Simon A. 
Rating:
5.0

Customer did not leave a comment.

Frank T. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

Kurt G. 
Rating:
5.0

Customer did not leave a comment.

Rex G. 
Rating:
4.0

Don't change a thing

TERRY B. 
Rating:
5.0

Customer did not leave a comment.

Jim T. 
Rating:
5.0

Nothing

Cleve A. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Everything went well

Donald F. 
Rating:
5.0

Customer did not leave a comment.

Stan B. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
3.0

The truck stunk of smoke.

Michael S. 
Rating:
3.0

Customer did not leave a comment.

Jimmy L. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

Dan P. 
Rating:
5.0

Customer did not leave a comment.

Ashley F. 
Rating:
5.0

Customer did not leave a comment.

Jack B. 
Rating:
5.0

Probably the nicest and most accommodating location I have ever used. Highly recommend them!

Chari B. 
Rating:
5.0

When the lock I purchased for my unit didn't fit, they gave me one free of charge that a previous tenant left. (They could just as easily have sold it to me.) When that same lock got iced over and I couldn't get into the unit, the gentleman who owned the place was right there helping me melt it. Both people were friendly, I always felt safe going there alone. That matters.

KIM A.  |  Overall Experience 
Rating:
5.0

When I go to rent a trailer to go back to Arizona I will go their to get it

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Jimmy L. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Staff was amazing. Super nice and knowledgeable. I'd recommend this rental facility to everyone.

Monty F. 
Rating:
5.0

Customer did not leave a comment.

Sharon R. 
Rating:
5.0

Really helped me transition from one home to another.

Richard L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

The couple running the units were very helpful and very friendly. The units were clean and very well kept, this is one of the best ones I have used. Will recommend this to everyone. Everyone was so helpful

Jerry G.  |  Overall Experience 
Rating:
5.0

Staff was amazing and so easy to work with.

Christie C.  |  Overall Experience 
Rating:
5.0

Everything was easy and simple from the time I moved my stuff in and when I moved it out.

Denver B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin H.  |  Overall Experience 
Rating:
5.0

My only issue was related to leaving key cards in other cities and not having an alternate access option like a keypad. We once drove down from Denver and forgot the card so we're unable to take a load back that weekend.

DREW S.  |  Overall Experience 
Rating:
5.0

I had a terrific experience renting space at this facility. I appreciated the attitude of the operators and their willingness to assist with questions that I had. I rented for 4 months and was very pleased the entire duration. I will rent from them again in the future.

Brett B.  |  Overall Experience 
Rating:
5.0

Great staff......Every thing was very professional

bill s.  |  Overall Experience 
Rating:
5.0

Staff was always very friendly and helpful--could not have ask for a better facility to leave my belongings in! Thank you

MARY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Perry T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roy W.  |  Overall Experience 
Rating:
5.0

A good experience for me.

CRAIG S.  |  Overall Experience 
Rating:
5.0

The owner was very nice, fast service, ad very helpful. The facility is clean and nice. I had a very good experience.

SHELLEY S.  |  First Impressions 
Rating:
5.0

The staff was very helpful and friendly!! Loved them

Privacy R.  |  First Impressions 
Rating:
4.0

Very Helpful!

Privacy R.  |  First Impressions 
Rating:
3.0

attentdant was very helpful. She was however completely unaware of the fact that it was possible to reserve storage online and had none of my information when I arrived.

Privacy R.  |  First Impressions 
Rating:
4.0

The Owasso Safety Storage was very fast and efficient. Very Pleased with the service.

Privacy R.  |  First Impressions 
Rating:
5.0

I like the security, it`s better than I expected.

Privacy R.  |  First Impressions 
Rating:
4.0

The facility was clean and the representative was very nice

Privacy R.  |  First Impressions 
Rating:
5.0

Very helpful.. Went above and beyond to help me and my family! If I ever need a storage facility in Owasso again this will be the first place I go.

Privacy R.  |  First Impressions 
Rating:
5.0

This is a great storage facility, clean and plenty of cameras for security.

Privacy R.  |  First Impressions 
Rating:
5.0

Personnel at facility are excellent and great to work with.

Privacy R.  |  First Impressions 
Rating:
4.0

Facility was secure. Drop box was clearly marked. Unit was easily accessible. Customer service and personnel were wonderful.

Privacy R.  |  First Impressions 
Rating:
5.0

Very friendly and courteous - checked in to make sure we had adequate space. Directed to emergency numbers said to call any time of day or night if ever any issues.

Privacy R.  |  First Impressions 
Rating:
5.0

Facilty very clean and well managed...

Privacy R.  |  First Impressions 
Rating:
4.0

went smoothly. Thanks!!!

Privacy R.  |  First Impressions 
Rating:
4.0

Overall I really liked the facility. It was clean, the service was very friendly and helpful and the doors were easy to open.

Privacy R.  |  First Impressions 
Rating:
5.0

Service was friendly and facility was very clean

Privacy R.  |  First Impressions 
Rating:
5.0

Attendant was very accommodating and willing to come back after hours if needed to let me in. Clean and easy access to unit.

Privacy R.  |  First Impressions 
Rating:
5.0

Great experience!

Privacy R.  |  First Impressions 
Rating:
5.0

Service was great; no waiting and very personable.

Privacy R.  |  First Impressions 
Rating:
5.0

Great people to work with

Privacy R.  |  First Impressions 
Rating:
4.0

Great place to rent from.

Privacy R.  |  First Impressions 
Rating:
5.0

This facility made it very easy to check in and they were extrememly helpful in getting our needs met. I would recommend them to all our friends!

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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