Everything went smoothly. The staff was friendly and helpful. My unit was nice and clean to be moved into. I would refer others if they needed a place to store their items.
Rachel S | Reservation
Customer Reviews for Owatonna Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Hi….im not moving any self storage. I went to the local store to rent a simple U-haul to move my bed. The guy there does know enough about it and did it wrong. So , kingly decline it and send me back my money coz and pending was made from my account about it. Thanks
Mouslimanth A | ReservationEverything went very well. The agent at the office there was very nice, and processed my reservation quickly and without any problems. Drop off was a little confusing because I went on line to return the truck, and at the end of the process, it asked me to pay but I had already paid for the truck and storage reservations when I went into the office to pick up the truck. If my payment information should of been made mention of in the on line app., It would of made it less confusing. Otherwise things were good and I really appreciate Jodi's positive & likeable customer service assistance.
frank s | ReservationWent great, love the cheerful atmosphere
Daniel B | ReservationOther than the mice in our storage it was a very nice unit and would recommend this storage unit.
Valerie M | Overall ExperienceThe system you have set-up is very good. Thanks 😊
JAMES Z | Overall ExperienceAlways kind and friendly customer service.
Tammy W | Overall ExperienceAwesome storage facility. Such friendly, caring and attentive staff. I will use this establishment again when I am in need of storage.
LINDA M | Overall ExperienceEveryone I met there were courteous, polite, well humoured. Great to be around people who don't wear frowns all day. Wonderful to work with. Quick response to everything I ever questioned about. Maybe the have ESP?
Frank J | Overall ExperienceThe staff is very friendly and helpful. The unit was clean and easily accessible. I appreciate the security fence and gate.
Marie L | Overall ExperienceVery pleasant staff thank you.
Elizabeth S | Overall ExperienceVery welcoming staff, easy to work with, unit stayed dry, they have pallets on-site to use if you need them, highly recommend this storage facility!
Angela O | Overall ExperienceNo issues, friendly staff & secured facility.
Heather G | Overall ExperienceAlways great service!
Chad C | Overall ExperienceHighly recommend. Professional and friendly staff and safe, quality facilities.
Emma H | Overall ExperienceI valued the experience. Staff was always friendly and helpful. I recommend this facility to others.
Jim K | Overall ExperienceGreat facility! Easy, secure access, with friendly and helpful staff. Clean and dry storage units.
Coleman W | Overall ExperienceOwatonna self storage is easy to do business with and my experience was great. Will do business with them again.
Tim L | Overall ExperienceThank you guys!
Jeanna N | Overall ExperienceI have rented here before an always will jermey is amazing
Neshon S | Overall ExperienceThe staff is very friendly and courteous! I have utilized this facility on a few occasions and I have always had great service and clean and safe sheds. I would absolutely recommend Owatonna Self Storage!
ALICIA O | Overall ExperienceJeremy was just great! I never worried about my stuff!
Hattie H | Overall ExperienceThe facility is always great to.use and staff is very friendly 10 stars!
JONATHAN R | Overall ExperienceThis Storage facility is well maintained and has a very friendly and helpful staff. They get a 10 out of 10 from me!
Roger H | Overall ExperienceI had very good experience at this site! The office staff are very helpful and friendly! Thank- you for an excellent place to store the stuff!
Mike M | Overall Experienceoverall we were well pleased with the storage and service!!
Carol F | Overall ExperienceIn the winter, there is no snow removal so when you drive up to the location, you don't know where the driveway is and might just turn into the curb. Also last September there was a breakin and my unit was broken into. Almost all my stuff was stolen. With all the cameras inside and out, with a security entry pad, the thieves got in. Finally when I moved out, KO refused to return my deposit saying they had no record of my deposit but that's because when I first rented the unit this rental place was owned by a different company and KO purchased the business last year. So all customers who rented from the previous owner will not get back their deposit. NO I will not recommend this location or KO storage.
Anthony C | Overall ExperienceWe were very satisfied with the rental unit. Always accessible and clean and dry. If we had a concern they were there to take care of any issues. Thank you! Cees and Cindy
Cynthia K | Overall ExperienceExcellent experience! Jeremy runs an amazing business. He is personable, honest, reliable, and helpful. Would highly recommend!!!
Brad R | Overall ExperienceNo problems. All went well.
Richard M | Overall ExperienceThis was the nicest facility I have dealt with! The phone was always answered when I called, the people were super nice and helpful, the lot was always plowed and accessible in winter and they were willing to remove ice built up in front of my door if I needed to get into my unit. The keypad and security gate were always in working order. I had my items stored there for 3 years and I always felt safe due to all the safety measures in place as well as they were on-site a lot. Best experience I’ve had with a storage facility.
Michele D | Overall ExperienceSuper nice friendly folk, very helpful.
Brent P | Overall ExperienceVery nice experience. People there are great to work with. Thanks
Scott H | Overall ExperienceVery clean, secure facility with great customer service.Would definitely use again and recommend others to use if storage unit is needed.
Frank K | Overall ExperienceClean facility and extremely helpful staff. If I every need a storage unit again Owatonna Self Storage is the place I will go.
Todd D | Overall ExperienceVery easy dealings with staff. They had what I needed, when I needed it. I hope to get my security deposit returned.
Michael B | Overall ExperienceThank you!! This was my first storage rental and it was a excellent!! I will totally recommend your facility to my friends and family. Thanks again!!
LISA R | Overall ExperienceClean and secure facility. Owner is friendly and was always very accommodating and helpful. Highly recommend this business.
PAMELA P | Overall ExperienceGreat people to work with. Thanks for the great service. I will recommend your business to everyone I know.
Ralph S | Overall ExperienceClean, well-maintained, and convenient. Definitely will come back for any future needs.
Derek J | Overall ExperienceI would highly recommend them and will the facility again should the need arise.
Sarah F | Overall ExperienceStaff is very helpful.
Bonnie J | Overall Experience