The person we dealt with was very disrespectful when we returned the uhaul. He tried to inform us that we drove over 100 miles, which was not the case. He then proceeded to curse at us telling us to "suck his c***" slammed his laptop shut and got hostil with us. We did not get angry. Or upset but we are very disatisfied. All charges are correct we were not overcharged but feel his reactipn was very uncalled for.
Robin T.
Customer Reviews for Owens Market LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were really friendly and didn't wait long at all the best place I rented for so far and not even 1 min from house will us this location from now on
RICKY B.WEB SAID OPEN TIL 8 PM ,IT WAS CLOSED AT 4 PM WHEN I GOT THERE . NO CELL SERVICE TO DUE ONLINE CHECK IN HAD WAIT TO GET SIGNAL TO DO ONLINE CHECK IN AND STILL GOT CHARGED $20 CONVENICE FEE PLUS EXTRA MILES WHEN THIS WAS THE FARTHEST DEAL FROM MY LOCATION.
David R.Travis was so very helpful during the rental process. He went above and beyond to get us not only the right equipment we needed but to make sure we understood the process of returning the equipment on a day his business was closed. We are so very glad we chose this location. We highly recommend. Also some great food at his store too. Thanks again for the wonderful experience and making this so very easy for us
Adam R.Not a thing! Everything was excellent. Would recommend this to everyone. Thank you for making this a very good move.
YVONNE O.Nothing, Great guys to work with!
Kevin R.Everything was great!! Great service 10/10!!
Debbie C.Very impressed with the guy at this drop off supper nice and helpful
aaron C.Very easy and pleasant to deal with highly recomend
aaron C.Best business experience I ever had highly recomend this place
aaron C.