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Robert B
Customer Reviews for POSTAL DEPOT
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The service was excellent
Aziz BThere was insufficient parking area
STEPHEN PNone. Everything was great. Friendly staff.
Alexander GNo
Lisa ANix the stupid fucking fees. Stop requiring digital selfies and inoperable phone scanning when not using digital pickup. Never using U-Haul again. Location was the only enjoyable part of this rental experience
Jon LTh me representative was extremely friendly and helpful. Very informative and patient.
Ly NEstafa
Hugo VI was charged an extra $75. At first I was told it would be $25, and $0.89 for every mile. I was charged $126.
Matthew LMore team work, I got the truco, but a Dolly that I did rent did not come with the truco and they charge me for after hours, and I delivery the truco around 4 pm . It supposed to delivery byb7 pm
jorge mRubber stripping around passenger door was falling off. Created really loud windy noise while traveling. This is a simple fix (silicone to stick it back, perhaps) that can be made for future renters. Thanks
Jesus TOvercharged me
Jayvon RIt took 45 mins for me to go through all of the steps to get the keys to my truck preventing me from starting my move when I wanted to. Moving isn’t very much fun as it is. Perhaps allow people to do some of the necessary documentation before they arrive to pick up the vehicle and have to wait for verification.
Dustin SVery nice customer service. Would highly recommend!
Craig WLet customers know a selfie is required
Areeha F