This is no fault of the actual office, the cell service at this location is awful. It makes it extremely difficult to make after our check-in’s possible again no reflection to the actual U-Haul Office it’s more so the cell service.
RICHARD C
Customer Reviews for Pacific City Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no one on site, no one answered the phone when we called the facility. We spent 2 hours trying to figure out how to get the key to the truck. The truck size we rented was not available. We had to pay for the extra gas of the larger truck. Would not use this facility location again.
Mark TAwesome customer service!
Sally M