Customer Reviews for Page Enterprises
(U-Haul Neighborhood Dealer)

Rating:

4.0

Make sure the inside of the windshield is clean. This usually doesn’t show up till the sun is shining on the windshield. Thanks

Rating:

4.0

Personnel were closing when I arrived but stayed and more than met my expectations. Great operation. Thanks.

Rating:

5.0

I rent Uhauls here frequently. I always get great service and have never had any problems. This is the only Uhaul place I can say that about. Thank you chris

Rating:

5.0

Excellent Customer Service!!

Rating:

4.0

Overall it was good. However I reserved a hand dolly but in the truck was a utility dolly and I was not told about it in advance. That's not the dolly I wanted.

Rating:

5.0

The owner here is very friendly and knows exactly how to hook up a trailer, unlike most Uhaul places. I prefer doing business here because I can always count on their service. Thank you! chris

Rating:

3.0

Be to work on time

Rating:

5.0

They where aweson

Rating:

5.0

I got a flat within a shot time of leaving with the trailer. The tire was obviously a re-tread that completely shredded.

Rating:

5.0

The young lady at Pace Enterprises did an outstanding job.

Rating:

5.0

Friendly and nice looking lady! 👍

Rating:

5.0

Excellent Service- easy in and Out!!

Rating:

5.0

Wendy was very friendly and helpful in the drop off process.

Rating:

5.0

Wendy is great and makes things quick and easy

Rating:

1.0

After hours pick up was horrible. We were there after dark. The app gave us the number for our truck -but where were the numbers? The key was to be found in compartment 4. Where were the compartments? We reached a chat line and Heather told us we would find the compartments “to the right of the front door”. What door?? The truck was next to a strip mall. Turns out it was the farthest store at the other end. No “Page Enterprise” sign was visible. The truck comes 1/2 full with gas. Good luck leaving it that way. We ended up 3/4 full. No refunds. Even the instructions for photos to pick up and drop off were confusing. “Take a picture of the passenger equipment”. What does that even mean? Very bad experience. And expensive too.

Rating:

2.0

The problem I had was the app. I tried to check the truck in early and the app wouldn't allow it. Causing your system to not reimburse me for a day I didn't use

Rating:

5.0

The truck was really nice to drive. Easy going

Rating:

3.0

They stated, "its a little low on gas" They gave me a truck with 19 miles to go in the tank... that's like 2 gallons. It took over $100 to get it to half a tank! If someone returns a truck with no gas, it should be your responsibility to fill it to the designated level, not the next customer.

Rating:

3.0

I tried to call 8 different times on different days. There was no answer at this U HAUL Location.

Rating:

1.0

3 hours in the heat with elderly father because they hadn't set things up right then the key box was open so anyone coulda stolen my truck and I would've gotten blamed. Truck was dirty inside and out and no dolly. When returned they charged me for a "stolen" dolly they know was never there and then they charges me for the rental and gas a second time. Called location and owner said they don't need this gig and they will charged whatever they see fit. Then they charged me randomly for $358 3 days after returning it and when I called to be refunded they laughed and hung up on me. Pathetic locations, with lazy , predatory and illegal operations. Charges have been filed after hearing from everyone I know in the area that the person who owns it is crazy and scams people 24/7.

Rating:

5.0

Excellent customer service. Transaction was quick and very efficient. Will use again.

Rating:

4.0

Evidently there was an error on my rental. I thought I was renting the trailer in Mena for a one way trip and that I would be dropping it off in Conway. After using the trailer to move my daughter home from college, I took the trailer to a location in west Conway to drop it off. I was told by an automated teller device that I would have to go to a different U-haul dealer location. So I went to Heltons in Conway. When I went inside, the guy said that it showed that it needed to be returned to Mena, but he would take care of it. A month later, the Mena dealer called looking for the trailer. After telling her what had taken place, she said she would look into the situation. Then 2 weeks later, I get another call looking for the trailer. I again explained the situation and was told it was still not resolved. The next day I get a confirmation saying I was getting a partial refund of the rental. So I’m guessing it has been found and the matter resolved.

Rating:

5.0

Nothing

Rating:

1.0

I paid for a dolly and 12 blankets and when I got the truck it had absolutely nothing on it!! I called them out on it and they refunded me 22 bucks knowing that these two things were 12

Rating:

5.0

The owner, Wendy went above and beyond to help me with truck pick up when my phone wouldn’t get service at the location! Thank you so much Wendy, I will share Page Enterprise with anyone needing a moving truck!!! 😊

Rating:

3.0

I rented two 20 ft trucks and a car dolly. Had to go to three different location to get the equipment. One of the 20 ft trucks had a flat tire with a nail in it when I arrived to get it. And the solution from the person renting the truck was to just fill the tire with air. Go straight from there which was in Boulder to Denver to get car dolly. Had to refill the tire. The car dolly they was planning to give me had no lights so they gave me a different one. Called me two hours later wanted me to bring it back to Denver because it was missing a pen in the emergency brake system and should have never been rented. Since I am a U Haul employee that happens to work at the Fleet Maintenance center I agreed to take it in to there to have the pin put in. Picked up the second truck the next day in Aurora. Both trucks rented for five days. Both going to same place one way to Arkansas but both trucks for some reason was not able to be dropped off at the same location in Arkansas. One rental came to a total of $1851.65 and same truck same amount of days same mileage came to a total of $2235.99. And can’t seem to get any explanation of what or why the difference. It clearly was not the car dolly since that was reserved with the truck that was cheaper and since it had to be picked at a different location was charged for separately at a total of $356.00. Before we left with a truck with a nail in the tire out of state we did have a service truck come out and change the tire since I’m less then two hours we had to put air in it three times. And that was the only part of renting this equipment that went easy and smooth. Not to mention the reservations was made for this stuff three weeks prior to getting them. And was told days after making the reservation that we would be called the day before picking up the equipment if they was going to even have the stuff and where to pick it all up at. So what is the purpose of making a reservation if you don’t even know until the day before if you will even have the trucks. So no I would not recommend U Haul to anyone and that says a lot since I work for U Haul.

Rating:

5.0

Keep the beautiful lady out front, she made those bluejeans look so good I want to go back and rent something else just to see her again.

Rating:

5.0

Was very friendly and helpful answered all my questions and got me in the road quickly

Rating:

5.0

No improvement needed. Staff is doing a great job.

Rating:

1.0

ordered 12 blankets, furn dolly, han doll, and apl dolly and none of it was in the truck. not enough signal to make the app work. Joy Richards in Ark.fixed it.

Rating:

5.0

Convenient location. Prompt service. No problem.

Rating:

1.0

I ordered and paid for moving blankets and a furniture dolly. Neither of which were in the truck. Not only did it make loading the truck SIGNIFICANTLY harder, I have several pieces of antique furniture with scrapes and scratches now. I am furious about this situation.

Rating:

1.0

The truck was blocked in and not easily accessible to exit the location, my added equipment/moving supplies was not loaded on truck, the truck was filthy on the inside

Rating:

3.0

This and another location nearby showed "Permanently Closed" on google search. I had to call support and they assured me I could drop off here.

Rating:

3.0

Keys were not in the box indicated. U-Haul customer service had to help me find the keys that were in a different number box.

Rating:

1.0

Filled fuel tank to half which was more than we started with. Upon receiving receipt, it was found that Page Enterprises charged us for yet more fuel. Unsatisfactory.

Rating:

5.0

I had just barely parked the truck and a staff member was already there to greet me as I was exiting the vehicle - EXTREMELY IMPRESSIVE! I didn’t even have to go into the lobby or anything. Check-in for drop off was less than 2 minutes, I am not kidding at all. This experience was one of the greatest. Thanks so much U-Haul!!!

Rating:

4.0

Website is horrible. Would not recognize my location even though my locations are turned on. Luckily we arrived before closing and employee helped complete the application.Otherwise ok. Husband drove truck but didn’t care for it.

Rating:

4.0

Everything was fine.

Rating:

4.0

Staff went over and above to help with all of the process. Thanks for all their help and support.

Rating:

4.0

Went smooth. Thank you

Rating:

3.0

Difficult to get good internet reception. I had to drive up the road 1/4 mile to connect.

Rating:

4.0

Better Wi-Fi or internet, it took us awhile to get everything processed. The woman we worked with was wonderful.

Rating:

5.0

Great place friendly staff nice lady was very helpful 100% recomend

Rating:

5.0

It's all good 👍

Rating:

1.0

I left the truck with more gas than I received it at this location. Someone at this site recorded it with less gas and charged me $48.00 to add gas. I have picture evidence of the fuel gage and the receipts.

Rating:

5.0

Couldn’t have been easier. Wendy was delightful and even kindly backed the trailer into the parking space.

Rating:

5.0

Truck was clean but the box truck itself leaked and caused grief and frustration for my client . The lady at pickup point was very professional and helpful with all my needs . Overall thank you !!

Rating:

5.0

If there was anything I could say it would be the hours of operation. But at the same time if you need something they are willing to work with you as much as possible.