Customer Reviews for Pakmail at Laurel Springs

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pakmail at Laurel Springs

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Philip L. on

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Customer did not leave a comment.

JIM G. on

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Great experience.

Dontavious N. on

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Great place, I will definitely return

Joels B. on

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Valentino M. on

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Well, the gentleman there, Charles, very nice older guy, not sure if he's the owner or not. But the location is a small, disorganized PakMail business, renting equipment is not their thing.

Jeff J. on

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Truck had debris in the back.

Catherine S. on

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App does not work well and we were greatly delayed and Pak mail was not open until 10 am not convenient.

Jin-Hung K. on

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todd s. on

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All went very well, thank you

Mark L. on

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Don't change. Great customer service, super easy to rent and return. Equipment was great, location convenient. Super people to do business with. Thank you.

neal k. on

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Kevin C. on

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These people are the best.

Robert M. on

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Sue R. on

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Janet A. on

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Deborah F. on

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ROGER Z M. on

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Roland R. on

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Inside of truck and windshield were dirty. Staff was very friendly.

Ashley C. on

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Shorter wait times for customer service. Also, my reservation was for a different location and was changed last minute and I was not notified. Luckily the man at the place for pickup called to check and see if I was still picking up. I was not pleased with U-Haul at all.

Tim P. on

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Although this was not the pick up location that we originally selected, the manager at this location was very friendly and accommodating. He also called us a few hours prior to pick up to confirm the pick up time and location and to ask if we had any questions. He made the pick up very simple & expeditious.

STEVEN S. on

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Customer did not leave a comment.