Raj is excellent!!
TODD B
Customer Reviews for Parcel Plus Business Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service from the attendant. 10 out of 10!
JEFFREY LBetter customer service. The man who waited on us was short and rude! I will never go back to this location!
Lori MOffice was messy and had an unpleasant odor to it, and the truck was not clean, but everything met my needs.
NEAL CRaj was awestruck me and a great help! I will definitely use his location again!
DAVID Hyes great location and owner- super helpful kind and made you feel like you were in good hands.
ANNE SCouldn’t recommend anything to improve. The customer service was amazing. The truck was clean and ready to go. I would definitely use this location again.
CHRISTOPHER AI did have some issues with the online check in/out this time, but the location was awesome and got be on the road quick.
JAIMI AGreat customer service, all materials available and clean equipment. Keep up the good work.
HECTOR GStaff was friendly, van was clean and well maintained. Great mobile pick up and drop off location!
JAIMI AThe staff working there was very friendly and had good manners. However, I was very anxious about the condition of the truck I rented. In particular, there was a problem with the transmission, which made it difficult to drive. Fortunately, I think it's a relief that there were no accidents.
EUI CEverything is good
JUAN BQuick and friendly service. Used the online "return vehicle" feature. Very nice.
MARK WAnother great experience!
BENJAMIN SExcellent customer service. We will rent from Parcel Plus again.
BENJAMIN SThe man behind the counter was very helpful. He made my application for the truck rental go very smoothly. He explained things very clearly and when I called him on the phone for a question, he was very patient. I will definitely use this location again. Thank you.
JONATHAN PThe wires of pigtail on the trailer had the sheathing worn off exposing bare wires. It shorted out the running lights on my truck and I had to replace fuses and reset the ECM on my truck to get the lights working again before I could take the car hauler.
CAREY HMr patel did a fantastic job of explaining everything and was able to get me a truck at the last minute
ANIL BVery nice and helpful gentleman runs this location - the process was quick and easy.
Thomas LThe proprietor of this particular location was very helpful and enjoyable to work with.
VINCENT MNothing that I can recommend. Everything was great!
GEORGE MRa, the U-Haul owner / manager, is top notch. He is professional, efficient, and friendly. For this reason I have been his repeat U-Haul customer at his location for over 7 years!
ANDRES MNone
ANTHONY MThe guy that owns this location is awesome. super nice, accommodating and helpful. A real asset to the U-Haul franchise!
MATTHEW NThe front desk person is a rude & grumpy person. Pissed, myself & my son. I will never rent here again.
TUHIN DExcellent experience!
Ashutosh SGreat U-Haul location. Would definitely recommend. Pricing was good. Truck was clean and in great condition. Owner was friendly and had me in and out of there quickly with the paperwork. Thank you!!
ROBERT SNothing
JOHN RFast service
Sandra SEasy pickup, easy drop-off.
WILLIAM PRaj is a wonderful representative. Kind, attentive, and thorough. A true professional. Thank you Raj.
DANIEL FRaj is outstanding. He is very good in Uhaul nuances & processes very cusyomer focused & very helpful. Outstanding location, outstanding service, highest integrity. I left something in truck he called & notified me! Wonderful.
DANIEL FClean and friendly
JASON DGreat customer service!
Sarah PEverything went smoothly.
JOHN CI do all of my shipping and all of my van and trailer rentals only from this location. It’s the best by far. They always try to get you the very best deal. They do exactly what they promise and there’s never a surprise.
Martin STruck had 135k miles. Poor breaks poor steering and sloppy gear shift.
JEFFREY SDrop was easy. Raj was very helpful.
CHRISTOPHER MThis location has great customer service
REN PBattery was bad. Had to pay 25.00 x two for Labor
Connie SWe did after hours drop off, it was an easy process.
Christine RRaj was excellent! I drive an extra 15 minutes to rent U-Haul from him!!
Todd BI have rented many U-Haul trucks from this location over many years. While this U-Haul location is modest, the professionalism, cleanliness, attractive rates, and management of this location are superb. This is I am a repeat customer. Great job, Raj !
ANDRES MVery easy rental process and staff was helpful upon pick up and return of trailer.
Mark WThis rental was a nightmare! My original pickup location was Oak Dr but when we got there the truck was not there. I had to call for assistance to get a new reservation. It took over two hours to get this all resolved. But it not only cost me my time, I had to pay my associates wages. I was also told that I could add a driver through the app when I picked up the truck. I was not able to do so.
Lisa T