Verizon cell service is very poor at this site. It was not possible to use the online checkin feature.
Jon H
Customer Reviews for Park Place Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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WILLIAM RStaff was amazing, equipment worked flawlessly!
JAMES DAwesome place to rent
KARIM DFast and easy!
Christopher PThe gentleman working was very polite, friendly and very welcoming. He was very knowledgeable and quick to get the trailer connected, tested the lights and asked if I needed any further information or assistance with the rental.
CRAIG UVery nice people Well taken care of
JOHN HI dropped the trailer at 4:20. This location is supposed to be open until 5:00 pm. No one was there and they also did not answer their phone. I left a voice mail but did not get a call back to the following morning. I did call the 1-800 number and the lady was very helpful in checking me in via on line. Seems to me if you are going to be an agent for U-Haul and your hours are until 5pm you should have someone that is sitting in for you when you have a doctors appointment. I was very happy with the lady at the 1800 number but not happy with this location.
KEITH PStan and James run a fantastic Uhaul business! I will continue to use this location for all my rental needs.
HENRY BThe owner was wonderful to work with
MICHAEL MMobile pickup made things easy. Only downside is the drivers position is cramped for a bigger man. I'm 6'3", but it's a moving van, not a Cadillac
Steven SPark place has always provided excellent service!
ALISHA GI got the car dolly to my house (30 minutes away) and before I could use it I had to call for a tire repair. Make sure the equipment is in operable condition before renting it.
JOSEPH BOnly place I go to when I need to rent
KENNETH BCouldn’t imagine getting a better employee for u-haul.
BRIAN CGreat service and excellent experience overall!!
Jason HI was to have 12 blankets but when I picked up the truck there were none. Haul didn't bring any to to Branson west for me to have..
Richard OStaff is very helpful and friendly. Equipment is always in great shape and clean. Great location.
DOUGLAS HStaff is very friendly and helpful. Great location.
Doug Hit really met our needs
GARY JNinguno
JAVIER OVery helpful with checking in.
DONALD RExcellent service, fast and friendly people working at this location. Highly recommend this business.
Alan HN/A
MARINUS VExcellent customer service. Answered all my questions and was kind to show me everything I needed. Pick and drop off was easy, fast and convenient. Truck was in great shape and very clean.
THERESA PUhaul estimated my mileage that I would need. I ended up 15 miles over and they charged me $1 p/ mile.
Scott EPlease recognize Jim at the Park Place Mini Storage! He was awesome!! I will continue to rent equipment from this vendor!!
HENRY BExcellent service no headaches at all got the job done brought the truck back where the gas is supposed to be. Everything went great.
STEVEN Dthe truck had some mechanical issues. it ran terribly. it felt like the transmission was going bad. it also felt like the parking brake was stuck in the on position, i made sure the handbrake was released. still felt like it was shaking the entire truck..
ERIN KThe people working here are always friendly and extremely helpful. I would highly recommend this location.
Jeff SI had no problem other than I couldn’t get my phone to show my location of drop off and I couldn’t get the u haul app to work. I took several photos showing everything for them if needed
Kathy SWe always use Park Place Mini Storage for our U-Haul needs. The customer service is outstanding. So friendly and professional.
Robbie OGreat job.
Richard RQuick & efficient process as always
NICHOLAS TI was excellent customer service could not say more for U-Haul
Robert FIt would be helpful to offer a few minutes of "training" in how to back up with a trailer before letting the customer drive off.
Greg HThe business office was well run, very professional and very helpful!
STEPHEN KI have rented trailers at this locations for a number of years. I am very happy with the service. Everything is done right.
ROBERT PVery friendly people. Both the pickup and drop off was extremely efficient. If I ever need moving equipment this would be my first choice.
Jeff SThe UHaul app is garbage. It times out way too quick, and I'm not happy with how the app handled the Check In.
Stephen KDropping equipment off was the worst experience I’ve ever had with any rental company. I hope I never have to use U-Haul again. I will exhaust all other options before using U-Haul
James ROne of the best places I’ve rented a trailer from. These guys are great and so helpful.
Stuart FThe U-Haul location was close, the price was good and I was in and out quickly. I've already recommended this location to my neighbors.
Michael HGreat place to rent a uhaul
Glenn GMake the website easy to find where it explains how to pick up a rental with a key during off store hours
Pamela PQuick and easy to rent a 5x9 trailer
Travis VVery good service!!!!
RANDAL OEmployee/owner was pleasant to deal with. Not the industry standard. Very thankful and satisfied. John 3:16
Adam FNothing the whole deal went very well without any problems.
George HQuick and easy to drop off and check-in even with the inclement weather. Super easy to find location
Stephen RThe operator of this location is awesome, he is very professional and the location is super clean and the equipment is great. Thank you for a effortless move.
Derick PPretty easy rental
Kenneth AThank goodness it was easy and closeby!
LeeAnne FExtend hours of operation
Marvin Fbest U haul ever. My family has used them several times and always spot on and even extra helpful.
joe hI like how James was straight to the point and simple to work with.
Jessica K