Customer Reviews for Parkside Mini Storage
(U-Haul Neighborhood Dealer)

115 reviews

7675 SW Nimbus Ave   Beaverton, OR 97008
(No Drop Offs!)

(503) 716-1008

Location Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed

Services at this Location:

Contact Us

(503) 716-1008

7675 SW Nimbus Ave
Beaverton, OR 97008
(No Drop Offs!)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Bev is the greatest U-Haul owner. She is so nice and courteous. Always ahead of the game. Called to make sure I was going to be there. Van was fantastic. Ran and drove perfectly. Did everything we wanted it to do. Will be back when we have another show to do. Thank you. Bob Bonnell.

Bob B. 
Rating:
5.0

Just exactly what we needed ! Gentlemen checking out the truck very nice and overall perfect rental

Mary T. 
Rating:
5.0

Customer did not leave a comment.

Blair T. 
Rating:
5.0

Customer did not leave a comment.

Kent B. 
Rating:
5.0

Customer did not leave a comment.

Corrine H. 
Rating:
5.0

Customer did not leave a comment.

Rachel S. 
Rating:
5.0

Great service, easy pick up and drop off. Super nice people.

Ann C. 
Rating:
5.0

Bev was fantastic. Very helpful on the phone. She made the process very easy and put a nice package together for me for the weekend. Van was perfect. Loved it. Drove great and not a rattle . Held everything we needed. We're back for another rental on Nov 8. Looking forward to it Thank you very much.!!!!!Best Regards,.Bob.

Bob B. 
Rating:
5.0

Beverly and Kurtis are wonderful people who care about the client! They made a not great situation so much better. 10 Gold ⭐ Joann Rosevear

Joann R. 
Rating:
5.0

Online check in was great - easy and thorough

Mary M. 
Rating:
5.0

Customer did not leave a comment.

Joseph R. 
Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
5.0

The person at the desk was very friendly and helpful. She answered all our questions.

Michelle C. 
Rating:
5.0

Everything went very smoothly.

Christie C. 
Rating:
5.0

Nothing all areas are noteworthy.

Beko S. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C. 
Rating:
5.0

Great customer service. Thanks

Rolf I. 
Rating:
5.0

This was a perfect experience! Bev was exceptionally helpful and accommodating. I've already scheduled another rental.

Joan H. 
Rating:
5.0

Very friendly and helpful location.

Kimberly M. 
Rating:
5.0

Wonderful service! Highly recommend this location and the people that run it!

Kym A. 
Rating:
5.0

Customer did not leave a comment.

BARB C. 
Rating:
5.0

Great service. YThanks

Rolf I. 
Rating:
3.0

The gentleman that helped me gave fantastic service even though I had used truck share. The only reason I rated it average is that I wasn't sure my car was secure and there were not a lot of supplies easily available if I needed them.

Brett B. 
Rating:
4.0

Customer did not leave a comment.

tessie H. 
Rating:
5.0

The van was ready and waiting when I arrived to pick it up. It was clean with 3/4 of a tank of fuel. I put fuel in it prior to returning it and it was just over 3/4 full. I put less miles on it than originally planned and was only charged for the miles I used. Personnel was friendly and expedient. A pleasure to do business there.

Timothy D. 
Rating:
5.0

The storage managers were as always polite and professional . I'll be using their van again soon and it's right next to my storage so it worked out perfectly

Dana S. 
Rating:
5.0

Bev is an absolute delight and always makes the process quick and easy. Thank you for your help!

Courtney D. 
Rating:
5.0

I thought you did well ,I did have a little bit of trouble with the app.

John S. 
Rating:
5.0

Excellent customer service.Thank you so much

Julie D. 
Rating:
5.0

Customer did not leave a comment.

Gary G. 
Rating:
5.0

It is always a pleasure doing business with Parkside Mini Storage!

Glen O. 
Rating:
5.0

Friendly and professional service with a smile. The process was efficiently quick (especially if you apply online in advance). They were also effectively prepared for Covid social distancing. I highly recommend them.

Randall L. 
Rating:
4.0

We were given a van that wasn't full of gas. We only drove 25 miles but had to put 4 gallons of gas in to fill it. Even though this was brought to their attention, we weren't reimbursed for the extra gas. Only a few bucks, but the van should have been full to start with.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Vlasis A. 
Rating:
5.0

Customer did not leave a comment.

MARTHA S. 
Rating:
5.0

Customer did not leave a comment.

Fred W. 
Rating:
5.0

Customer did not leave a comment.

Ashley C. 
Rating:
5.0

The absolute best place to rent UHAUL!!!!!!!!!!!!!!!!!!!!

Thomas J. 
Rating:
5.0

Customer did not leave a comment.

christine M. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Mary W. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth G. 
Rating:
3.0

24/7 truck share needs major improvements. Not a single step worked as it should and took over 20 minutes to get it started.

keegan H. 
Rating:
5.0

The gentleman (don't remember his name) who took care of me at the front desk was very helpful and courteous. Definitely recommend this location.

Ricardo M. 
Rating:
5.0

Customer did not leave a comment.

Ivan N. 
Rating:
5.0

Can't think of a single thing that needs improving. Bev was great, helpful and made sure we were completely comfortable.

Areanne L. 
Rating:
5.0

Very nice people. I would use this location again.

Jackie C. 
Rating:
5.0

Easy to pick up- key return was not as it's explained in the instructions.

Gayle H. 
Rating:
5.0

Very friendly service!!

Paula T. 
Rating:
3.0

Customer did not leave a comment.

Alyssa V. 
Rating:
4.0

Staff was very friendly and helpful. It would be nice to rent trucks with gas tanks more than 1/4 full

Ken R. 
Rating:
5.0

Great staff.

Rob M. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Y. 
Rating:
5.0

Very nice managers and so helpful. I've had occasion to speak with both of the managers since and they were just as helpful toward yet another U-Haul reservation. Sadly, their 9-ft cargo van is already reserved for the date I need one, but they were helpful in directing me to another facility. The van was super clean, like new, and it handled/drove well. A very smooth day of moving things from one place to another. To be honest, I was dreading the day and all the work, but all turned out really, really well.

Christy J. 
Rating:
5.0

Friendly customer service.

anthony C. 
Rating:
5.0

Customer did not leave a comment.

Alyssa C. 
Rating:
5.0

No suggestions for improvement. The equipment worked well and the service was excellent. This will be my go-to location for U Haul from now on.

Lois D. 
Rating:
5.0

Customer did not leave a comment.

steven B. 
Rating:
5.0

Customer did not leave a comment.

Antonio B. 
Rating:
5.0

Customer did not leave a comment.

Brianne R. 
Rating:
5.0

Professionally-run organization with personable customer service.

Paul W. 
Rating:
5.0

Great service and truck was in perfect condition.

Randi R. 
Rating:
5.0

Customer did not leave a comment.

Carol C. 
Rating:
5.0

App had an error and never told me where to get keys, set me back about 2 hours. There was no way in the app to get help which was very frustrating, i had to drive to a normal uhaul and wait in line so that i could talk to someone (also tried via phone but was on hold forever, then my call dropped). During verification there is someone that i'm chatting with in the app, keep this through the whole process!!!!

Jonathan D. 
Rating:
5.0

Customer did not leave a comment.

Cindy B. 
Rating:
5.0

Much better experience at Parkside than any experience I have had at Beaverton UHaul center. I actually felt welcomed for a change. Thank you Kurt and Bev!! How can you improve, you ask?... Have Kurt and Bev train your Beaverton UHaul center staff how to treat people.

Kerry B. 
Rating:
5.0

Customer did not leave a comment.

Rebekah W. 
Rating:
5.0

Easy, in and out.

Kimberly T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

Warren B. 
Rating:
5.0

Very easy experience

Matthew J. 
Rating:
5.0

Customer did not leave a comment.

JOHN SAMANTHA K. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Terry S. 
Rating:
3.0

Better system for uhaul. I was paying and my son was driving and your crappy system took forever to get us on the road that we lost 30 mins of our rental time.

James L. 
Rating:
5.0

Customer did not leave a comment.

Bruce D. 
Rating:
5.0

Thank you

Janice K. 
Rating:
3.0

The brakes on the truck were not good and the driving experience felt unsafe.

Risa A. 
Rating:
5.0

Very rare I say things are perfect but this visit was perfect ! From entering front doors to the second I dropped off the uhaul and left my things in the storage. World definitely use this location again

oscar R. 
Rating:
5.0

They were quick and efficient and I will use them again

Joanne C. 
Rating:
5.0

Owner were friendly and very nice! I would definitely return there for rental and recommend them to all my friends and family.

DAN K. 
Rating:
5.0

They were great

Pavel G. 
Rating:
5.0

My van was ready, clean & gassed up. It was a 2018 9' van with excellent soft ride, backup camera so I could see what was behind me, and 2-part side mirrors (lower mirror for blind spot & closer and upper mirror was more broad view. Since I don't drive vans or trucks regularly these features were very confidence inspiring.

Sandra F. 
Rating:
5.0

Beverly was extremely friendly and helpful. Loved working with her.

Leanne H. 
Rating:
5.0

Beverly was awesome!!! Boxes are ridiculously priced. Way overpriced on boxes. But Beverly was super nice and helpful.

Paul T. 
Rating:
5.0

Customer did not leave a comment.

sean M. 
Rating:
5.0

We needed the van for three days. It was so affordable. The return couldn't have been easier. This is my go-to place for Uhaul!

CEBASTYAN B. 
Rating:
5.0

Staff, Beverly, is great. Unfortunately, someone previous who used the U-Haul were smokers or smoked in the vehicle, so it smelled smokey at first. But, vehicle was new and clean and great!

Alyssa C. 
Rating:
5.0

Staff was wonderful and helpful

THOMAS M. 
Rating:
1.0

Do not provide a mobile pick up service if you do not have the means to support your customers. Not only was my reservation canceled when going through the check in process, there was no assistance offered. After waiting on hold to talk to someone for over 12 minutes, I was able to get my problem resolved almost an hour later. Throughout the day i talked to three different representatives all who told me different information and only made the process more stressful and did not help with much else. Moving day was extremely stressful and uhaul only made it worse. I plan to never use uhaul again nor reccomend it to my friends and classmates. I am waiting 3 business days to hear back for my customer action plan since they could not resolve anything over the phone.

Keenan S. 
Rating:
4.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

I was impressed by how clean the van was and the way it operated. I had no problems from start to finish and twice now the office has been very friendly and helpful. I will definitely come back a third time!

Kerri A. 
Rating:
5.0

Customer did not leave a comment.

Jane K. 
Rating:
5.0

Customer did not leave a comment.

India R. 
Rating:
5.0

Customer did not leave a comment.

Tom L. 
Rating:
5.0

Customer did not leave a comment.

Tom L. 
Rating:
5.0

Customer did not leave a comment.

Danielle T. 
Rating:
5.0

Beverly(Bev) was efficient and courteous.

Mark S. 
Rating:
5.0

very nice customer service

Linda A. 
No reviews have been submitted for this location.

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