Customer Reviews for Parkviewhills Car Spa
(U-Haul Neighborhood Dealer)

Rating:

5.0

Hi this is shah you guys are big scam because i rented the truck on thursday evening 5 Oclock and i return it on 5 Oclock sunday evening and all the kilometeres which i used is 37 kilometeres which is 37$ and for three days more 19.95 is should be 57$ dollars and 3$ dollars for eviromental fee and 22 dollars for tax its should be total 119$ and you guys charge me 191$ this is very big scam and i need to go to court against this because 70$ is nothing but why you charge me like 70$ extra for what purpose

Rating:

4.0

The staff were friendly and helpful yet so busy with other business and customers. As a result, I accidentally got overcharged because "2" NOT "1" was pressed beside the "CHARGEABLE RENTAL PERIOD" generating an extra day of both Insurance and Rental. A call to the main office corrected. It appears to have been an HONEST error as the staff apologized and advised me how I could receive a refund. I am pleased and shall use this convenient location again! Bob L.

Rating:

1.0

I am disappointed because the guy to give me the truck 🚚 I have reservation for 12 pm and give after one hour and 10 minutes later 😢 not nice? For i waiting.

Rating:

1.0

Poor customer service.

Rating:

1.0

Don't promise a vehicle will be there then when I show up its not.

Rating:

1.0

Took almost 2 hours to finally get the keys to the truck. I had ordered a dolly as equipment that never missing. They said they would refend me but that never happened. The engine light was on, the truck stalled right in their parking lot before I was able to leave. Just was horrible. I filed a case and still waiting for a response from customer service 2 business days later. Worst service ever

Rating:

3.0

It took me almost 45 mins to get the keys as they were not able to capture my drivers license details.